GO Outdoors - Loughborough Reviews 

Dave in Loughborough store could not have been more helpful and friendly. We were looking for internal windsceen covers and he came out to van with us to try for size before buying. Saved a lot of hassle buying and then returning as wrong size. Delighted with product and look forward to using them. We'll done Dave

The cropped trousers I wanted were not in stock at my local store so I did click and collect and it was an excellent experience throughout. I didn't have too long a wait until collection and it all went smoothly. Staff are always friendly and helpful at Go Outdoors. Products are good quality and value. That's why I buy most of my new clothes there now, including the nice shirt that I saw when collecting my trousers! Thank you.

Really great help from Emily and John who went over and above what I expected. Really appreciate it - thanks guys x

Excellent service. Really helpful staff.

Good service from Josh at the store. Helped me to carry a large tent to my car and sorted out an issue I had with it quickly and without fuss. Thank you

I’ve been to this store a few times over the years, but it appears that there seems to be a lack of staff on the floor.

We went in there to get footwear for my son and finding a member of staff was a challenge with me marching around the store until I eventually found one.

Friendly staff who dealt very quickly with a return/swap. Great service. Good price for members too.

I ordered two camping/beach chairs online at a very good sale price. They were delivered to me within the week by evri at a reasonable charge.
The chairs are great, lovely and comfy. Though slightly heavier than I hoped, they can easily be transported over the shoulder in the bags provided. All-in-all, I'm very happy with the purchase.

Amazing service. Really friendly and helpful staff. Luke was even polite enough to laugh at my rubbish jokes.
Thanks very much Go Outdoors Loughborough.

The staff at Loughborough branch are brilliant, knowledgeable, patient, professional and very warm and friendly.

They gave us lots of detailed information and gave us time to discuss our options.

Once we had decided, we paid and they took our purchase to the car and even loaded it for us.

If only all businesses had such dedicated staff the world would be a much better place. Thank you.

Really good selection good service can’t be faulted, keep up the good work 👍🏻

Great shop. Always a good variety of stock.
Friendly and knowledgeable staff (especially Emily and Kasey) Also, my dog loves to go and is made to feel welcome.

Emily was amazing!
We had a right nightmare with a gift card and had to call the main office to sort it out.
Emily was so patient and professional as we took up quite a lot of time, but she sorted us out brilliantly!
When talking to my Mum and Dad, they also said they have had brilliant service from Emily, and they think she should be the manager! Thanks Emily you were EPIC!

Very helpful and friendly service

Fantastic reductions in this very genuine sale. Served by Emily who guided us with issuing an up to date loyalty card for the store. Very friendly, professional and knowledgeable. Bought 3 items.

Dale was extremely helpful and provided excellent customer service throughout. The bike department has always been great at this store, with knowledgeable staff who are happy to help. Another positive experience.

Order arrived quickly. No problem returning one of the items. Dealt with swiftly.
It's a nice big store with almost everything you could possibly want to enjoy your outdoor fun, camping, fishing, hiking, swimming etc.

We were served by Henry. We had a bunch of questions for him regarding hiking and camping, which he was more than qualified to answer. Incredibly patient, polite, and helpful. Thank you, Henry

The G.O.A.T

Both Emily and Phoebe helped me buy the tent I wanted. As a first time camper, it was really important that I had the right equipment. Phoebe was exceptional in my journey of buying my camping equipment. Thank you go outdoors for everything I needed to enjoy our first time camping 🏕️