Excellent customer service from Ryan, helped us to choose the right tent and accessories. Also reminded us about the 120 minutes parking limit, which he sorted for us, it took a lot of deliberation... See more
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Excellent customer service from Ryan, helped us to choose the right tent and accessories. Also reminded us about the 120 minutes parking limit, which he sorted for us, it took a lot of deliberation... See more
Company replied
I went to buy a few items in preparation for a trip I'm taking shortly. All of the items were in stock. On buying the items, I had a couple of problems, Meena guided me through and sorted the proble... See more
Company replied
Attended the store to return an item and collect something ordered online. No staff at the collection point, then had to wait for them to log on. Upon returning the other item, there was very little... See more
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Meena helped me - really polite, explained thw store card which I then bought & I got a huge discount. Meena was friendly & professional- brilliant!
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Bishop Meadow Road, LE11 5RE, Loughbrough, United Kingdom
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The cropped trousers I wanted were not in stock at my local store so I did click and collect and it was an excellent experience throughout. I didn't have too long a wait until collection and it all went smoothly. Staff are always friendly and helpful at Go Outdoors. Products are good quality and value. That's why I buy most of my new clothes there now, including the nice shirt that I saw when collecting my trousers! Thank you.

Reply from GO Outdoors - Loughborough
Really great help from Emily and John who went over and above what I expected. Really appreciate it - thanks guys x

Reply from GO Outdoors - Loughborough

Reply from GO Outdoors - Loughborough
Good service from Josh at the store. Helped me to carry a large tent to my car and sorted out an issue I had with it quickly and without fuss. Thank you

Reply from GO Outdoors - Loughborough
I’ve been to this store a few times over the years, but it appears that there seems to be a lack of staff on the floor.
We went in there to get footwear for my son and finding a member of staff was a challenge with me marching around the store until I eventually found one.

Reply from GO Outdoors - Loughborough
Friendly staff who dealt very quickly with a return/swap. Great service. Good price for members too.

Reply from GO Outdoors - Loughborough
I ordered two camping/beach chairs online at a very good sale price. They were delivered to me within the week by evri at a reasonable charge.
The chairs are great, lovely and comfy. Though slightly heavier than I hoped, they can easily be transported over the shoulder in the bags provided. All-in-all, I'm very happy with the purchase.

Reply from GO Outdoors - Loughborough
Amazing service. Really friendly and helpful staff. Luke was even polite enough to laugh at my rubbish jokes.
Thanks very much Go Outdoors Loughborough.

Reply from GO Outdoors - Loughborough
The staff at Loughborough branch are brilliant, knowledgeable, patient, professional and very warm and friendly.
They gave us lots of detailed information and gave us time to discuss our options.
Once we had decided, we paid and they took our purchase to the car and even loaded it for us.
If only all businesses had such dedicated staff the world would be a much better place. Thank you.

Reply from GO Outdoors - Loughborough
Really good selection good service can’t be faulted, keep up the good work 👍🏻

Reply from GO Outdoors - Loughborough
Great shop. Always a good variety of stock.
Friendly and knowledgeable staff (especially Emily and Kasey) Also, my dog loves to go and is made to feel welcome.

Reply from GO Outdoors - Loughborough
Emily was amazing!
We had a right nightmare with a gift card and had to call the main office to sort it out.
Emily was so patient and professional as we took up quite a lot of time, but she sorted us out brilliantly!
When talking to my Mum and Dad, they also said they have had brilliant service from Emily, and they think she should be the manager! Thanks Emily you were EPIC!

Reply from GO Outdoors - Loughborough

Reply from GO Outdoors - Loughborough
Fantastic reductions in this very genuine sale. Served by Emily who guided us with issuing an up to date loyalty card for the store. Very friendly, professional and knowledgeable. Bought 3 items.

Reply from GO Outdoors - Loughborough
Dale was extremely helpful and provided excellent customer service throughout. The bike department has always been great at this store, with knowledgeable staff who are happy to help. Another positive experience.

Reply from GO Outdoors - Loughborough
Order arrived quickly. No problem returning one of the items. Dealt with swiftly.
It's a nice big store with almost everything you could possibly want to enjoy your outdoor fun, camping, fishing, hiking, swimming etc.

Reply from GO Outdoors - Loughborough
We were served by Henry. We had a bunch of questions for him regarding hiking and camping, which he was more than qualified to answer. Incredibly patient, polite, and helpful. Thank you, Henry
The G.O.A.T

Reply from GO Outdoors - Loughborough
Both Emily and Phoebe helped me buy the tent I wanted. As a first time camper, it was really important that I had the right equipment. Phoebe was exceptional in my journey of buying my camping equipment. Thank you go outdoors for everything I needed to enjoy our first time camping 🏕️

Reply from GO Outdoors - Loughborough
Great selection of products and great prices, especially for members, really knowledgable helpful staff in store and plenty of stuff out to look at

Reply from GO Outdoors - Loughborough
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