GO Outdoors - Manchester Reviews 

Very helpful staff, sorted my returns out for me.

Carmen at the store was very helpful and made the experience very easy

Starting off beginner at hiking and camping, needed some advice on the best shoes and clothes to wear and Declan was brilliant! Helped so much and spent so much time with me getting the best stuff!

Our family was looking for walking shoes for an upcoming trip. Ian was patient, helpful and kind. He gave helpful advice and also reminded us that we can enter our car registration in their portal when he noticed that we've been in the store for a while.

Staff very polite, helpful and knowledgeable about the products ( Ian and Craig )

Excellent bike service! Simon was outstanding—he literally guided me step-by-step through adjusting my bike, including fine-tuning the brakes and gears. Highly recommend!

No order number pick up sent to my email

Flawless service from Craig. Thank you.

I visited the store in Ancoats. The staff there were very friendly and helpful, especially Craig.

I needed water proof walking boots and needed help .
Deacon & another (more mature didn't get his name) assistants were great .I'm happy with advice about wearing boots in & I've got what I wanted . Great job.
Please sort your air conditioning out ,its not right for staff to work in those temperatures

Fast, quick and easy

I visited the Arndale store yesterday for some running trainers. I want to say how impressed I was with the your lady who assisted me. She was patient and knowledgeable she offered a foot scan for the best shoes. Although I didn't purchase them yesterday I will deffinatly be purchasing from Go Outdoors as they have a great Membership scheme and also because of the great customer service I received yesterday afternoon thank you

Joe professional honest knowledgeable and professional.

Thank you.

Craig served me - an incredibly helpful and lovely team member. Chatty, friendly, and went out of his way to help me with an online order. Thank you, Craig!

Excellent service from Simon.

Simon, who works in the bicycle section at GO Outdoors (at Ancoats St, Manchester M4 6DE), was very kind, helpful, and professional. He was the main reason I decided to buy my bike from this shop and order it online.
I had many other options and could have bought a bike from different shops, but Simon’s explanations, patience, and helpful advice convinced me to choose GO Outdoors. As a foreigner who has lived in Manchester for more than two years, I have sometimes felt that customer support from British people can be less welcoming toward people with different backgrounds or accents. However, Simon made me feel valued, respected, and listened to as a customer.
He took the time to explain everything clearly, answered all my questions, and helped me understand the best options available. His patience, kindness, and supportive attitude made the whole buying experience very positive and satisfying. Simon has clearly been doing this job for a long time and deserves to be recognised as one of the best GO Outdoors staff members. He is especially supportive and patient with customers who may not be British or who may need extra explanation.
Thank you, Simon, for making this purchase such a satisfying experience , not only because of the product, but because of the way you treated me, explained everything, and helped me make the right choice. You are very kind and supportive.

Carmen at the ancoats store was amazing. She helped with a return and the system for that doesn't seem to be the best; nonetheless she went through multiple routes to solve problems and ensure I could refund it onto my care not a gift card

Great experience

What can I say? Janet and Craig were the definition of a Dream Team. Janet did the rails, Craig manned the desk. Two cogs working in perfect unison as part of the well-oiled GO Outdoors machine. Worth a visit just to meet this iconic duo in the flesh. Janet knows those rain jackets inside out and Craig will make you feel like you just stepped in out of that rain into his warm fireside homestead and gave you some hearty soup. Highly recommend.