GO Outdoors - Meadowhall (Express) Reviews 

222
TrustScore 5 out of 5

4.9

Meadowhall Shopping Centre, S9 1EH Sheffield, Meadowhall, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Alex S was an amazing helping hand in choosing what we wanted that fit our needs without just making us get the most expensive option even putting our chosen items aside for when we eventually decided... See more

Company replied

Rated 5 out of 5 stars

Very knowledgeable and helpful staff. Nothing was too much trouble and we received good advice on selecting the right walking boot Rhyas was particularly helpful and we wouldn’t have had a clue with... See more

Company replied

Rated 5 out of 5 stars

Our assistant Kaspar was super friendly and helpful. He approached us nicely and offered to help. Nothing was too much trouble. He made us aware of different brands and explained their positives and n... See more

Company replied

Rated 1 out of 5 stars

The member of staff that served me at the till was quite rude, she was too busy talking to an other colleague and never once spoke to me when serving me at the till , and when I enquired about the mem... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Meadowhall (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Meadowhall Shopping Centre, S9 1EH, Sheffield, Meadowhall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(222)

35,035 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Ellie in particular showed me a new way to lace up the shoes I was after which helped give more room in the forefoot as I was stuggling to find any wide enough.

December 22, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent advice and service from…

Excellent advice and service from staff,in particular was rhyus? Not sure if I’ve spelt that correctly. Very attentive and extremely helpful.

December 20, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service from Scott

Excellent customer service from Scott. Greeted with a smile and more than happy to help.

December 20, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Alex is a star

Alex was amazing, helped me find the perfect walking boot.

December 19, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The store felt inviting

The store felt the store was very inviting, was well stocked, staff helpful and engaging. Sheila was very helpful, the item I required wasn’t out on display in my size but found it in delivery stock from back room.

December 3, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 1 out of 5 stars

Supervisor being rude

The member of staff that served me at the till was quite rude, she was too busy talking to an other colleague and never once spoke to me when serving me at the till , and when I enquired about the membership she pulled a face and was quite rude. Before I left the store , I spoke to an other colleague to only find out that the person who actually served me was a supervisor. Disgusting behaviour

December 17, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Everyone was super friendly and…

Everyone was super friendly and attentive I felt very welcomed when I was in store. I’d like to particularly thank Malin for helping me process my purchase and help me set up a membership card with ease I really appreciated how lovely she was!

December 16, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Go outdoors is very pleasant shopping…

Go outdoors is very pleasant shopping experience they always cater to customers needs and usually have great discounts on brilliant products. Lisa who served was also very polite and very helpful.

December 15, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Never usually bother writing reviews

Never usually bother writing reviews. But young lad billy today sorted my return and exchange out with no issues at all. Very pleasant young man, pleasure to deal with. Lisa the manager on duty was great too.

December 8, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great experience today

Great experience today. Friendly staff that helped with my purchase. Good layout and overall good experience from start to finish.

👍🏻

December 5, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brilliant and helpful service …

Brilliant and helpful service from Scott who was able to help find everything i needed al in tje correct sizes despite being a very busy time

December 1, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Our assistant Alex was answering and…

Our assistant Alex was answering and knew everything. I was shopping for walking boots for my golf dofe and he brought out 4 pairs and went through all 4 in so much detail and help me understand the difference and that each boot had its own special detail.

November 29, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hello,

Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.

Thank you for choosing to shop with us.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great experience!

We visited Go Outdoors on a busy Sunday, and were looked after incredibly well by Alex. I have genuinely never known someone so knowledgeable about the products, and he was exceptionally kind, friendly, and funny. He made sure we knew exactly what to buy, and had all the time in the world for our questions. Thank you!

November 23, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

KASPAR

Our assistant Kaspar was super friendly and helpful. He approached us nicely and offered to help. Nothing was too much trouble. He made us aware of different brands and explained their positives and negatives so that we had an informed choice. He even made us aware of the super sandal sale and helped us choose some. He renewed our membership card so that we could get the maximum discount. We liked Kaspar and he is an asset to the shop. Well done .

November 9, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

A nice shopping experience

Pleasent staff, nice welcome and a willingness to help with any queries that I had. A good place to shop.

Also the deals on clothes was really good.

November 5, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Professional friendly advice and…

Professional friendly advice and support
We would definitely return Lisa was so helpful and patient

November 4, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very kind and helpful staff

Very kind and helpful staff. The changing room requires a key and the lady who opened it for me, kindly waited outside so no one else came in.
Lisa on the till was also very helpful

November 4, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Alex was fantastic

Alex was fantastic. He helped us sort out walking boots and socks for.my autistic daughter. She always struggles with busy places. Alex was so patient with her.

Thank you!

November 2, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Service at its best.

Lisa was the epitome of helpfulness, nothing was too much trouble for her.
She found me some socks so I could try the trainers which fit perfectly and could not resist buying.
She was attentive, helpful and made me feel valued. She deserved a sale.

November 1, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very good service at GO Outdoors - Meadowhall

We were very well taken care at the shop today by Billy. He helped us a lot to find everything we needed.

October 25, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look