GO Outdoors - Meadowhall (Express) Reviews 

222
TrustScore 5 out of 5

4.9

Meadowhall Shopping Centre, S9 1EH Sheffield, Meadowhall, GB


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Rated 5 out of 5 stars

Alex S was an amazing helping hand in choosing what we wanted that fit our needs without just making us get the most expensive option even putting our chosen items aside for when we eventually decided... See more

Company replied

Rated 5 out of 5 stars

Very knowledgeable and helpful staff. Nothing was too much trouble and we received good advice on selecting the right walking boot Rhyas was particularly helpful and we wouldn’t have had a clue with... See more

Company replied

Rated 5 out of 5 stars

Our assistant Kaspar was super friendly and helpful. He approached us nicely and offered to help. Nothing was too much trouble. He made us aware of different brands and explained their positives and n... See more

Company replied

Rated 1 out of 5 stars

The member of staff that served me at the till was quite rude, she was too busy talking to an other colleague and never once spoke to me when serving me at the till , and when I enquired about the mem... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Meadowhall (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Meadowhall Shopping Centre, S9 1EH, Sheffield, Meadowhall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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1-star

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4.9

All reviews

(222)

35,238 reviews in the last 12 months

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Rated 5 out of 5 stars

Meadowhall shop helpful

Lisa and another staff member were really helpful and polite and answered questions I had . Recommend

September 2, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Visited the store today

Visited the store today. The service i received from Olivia was first rate couldn't have been more helpful. Amazing service.

If could give 6 stars I would.

August 31, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We were treat with kindness

We were treat with kindness. As an older couple we can be slow to decide, and our server Lisa i belive, was very patient and very knowledgeable regarding the quality of the boots. This was our second visit as we joined the card club earlier when I bought my boots and jacket for the wife. We felt that we would go back again as the service was amazing. I am sure we will return many times and also recommend you to friends and family

August 25, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Lisa was very helpful

Lisa was very helpful. Small store but convenient for what we wanted on this occasion.

August 25, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Will be walking along Hadrians wall…

Will be walking along Hadrians wall this week so went in looking for anything I might need, Olivia walked around with me and helped me pick items even I wasn’t thinking of. Both Alex and Olivia were extremely helpful.

August 24, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 3 out of 5 stars

Always check your receipts before leaving the store

We made 2 separate purchases whilst in store, one colleague was super helpful and applied our forces discount to our purchase. However when we purchased more items after looking round the store further a different colleague didn’t apply our discount even though I made sure to show him my card, unfortunately I didn’t notice this error until we were home.

August 21, 2025
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Friendly and informative!

We have just moved from Australia and we needed some UK-appropriate outdoor wear.

Alex S was very helpful and managed to convince us to spend approximately £300 on a bundle of fantastic items. We feel very equipped.
Malin (the store manager) was also extra helpful - she answered some questions and made sure we got our discount. Thank you both for your help!

August 22, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Thanks to Lisa who was excellent when I…

Thanks to Lisa who was excellent when I bought hiking boots

August 21, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Scott and Malin were excellent

Scott and Malin were excellent
Great service and purchased kettle, bottle, cooker , gas
Large bag
Excellent shop membership is amazing at £5 per year

August 19, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Thanks Kasper

Was served by Kasper, who was very helpful, had useful product knowledge and a great manner. Got a great price on the boots and trousers I bought. Got myself sorted for the snowy winter ahead.

August 18, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service and friendly helpful staff. The only issue I have is the delivery date could be a bit more precise, it said on my receipt next delivery but came three days later.

August 17, 2025
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lisa was helpful and knowledgeable with…

Lisa was helpful and knowledgeable with a great personality and smile, well done!

August 18, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Ellie was more then helpful

Ellie was more then helpful, I had already purchased camping equipment from go outdoors over the internet, but there’s issues with Evri deliveries meaning there’s a possibility I wouldn’t get it in time, I explained this to Ellie the member of go outdoors staff and I know it isn’t a go outdoors problem but Ellie helped me so much and went above and beyond to make sure me and my daughter will be happy campers this bank holiday weekend

August 17, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Help with walking boots

The assistant was very helpful and knowledgeable
He gave excellent advice on what boots to get and why
Kasper helped me select just what i needed couldn’t have been more helpful

August 13, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Charlie served me and he was fantastic

Charlie served me and he was fantastic.
Friendly, helpful, professional and good humoured. He helped me choose a rucksack for my trip and a couple of other bits too and his knowledge of the Osprey bag(s) and the technology of the products was extensive and extremely in depth. He made it easy to understand and helped me adjust the bag whilst on, explained the functions and gave me tips for when doing it on my own / on my trip. He was very patient and let me test out the RFID pouch before buying. He is an asset to your team and I’d return and shop with you again based on my experience with Charlie alone. A pleasure to be served by!

August 8, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Kasper helped us get a good deal at…

Kasper helped us get a good deal at meadowhall store today. Thanks a lot to him. We had gone there to shop camping stuffs. He kept checking on us and other customers. He was polite, well spoken and explained about the products.
There is an ongoing deal on tent and camping accessories, would reccomend to visit the store.

August 12, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Kasper was very professional and…

Kasper was very professional and knowledgeable and made the purchase of my item very easy

August 8, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lovely experience

Lovely customer service from Jake very informative and supported with my shop

July 30, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Alex Your a star!

Alex was extremely helpful and knowledgeable regarding the footwear we considered purchasing. After all the discussions we went ahead and bought two pairs of Merrel footwear.
Thanks Alex for your care and attention.

July 27, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Good range of outdoor goods

Good range of outdoor goods at reasonable prices. Scott was very knowledgeable and helpful.

July 21, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

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