GO Outdoors - Meadowhall (Express) Reviews 

222
TrustScore 5 out of 5

4.9

Meadowhall Shopping Centre, S9 1EH Sheffield, Meadowhall, GB


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Rated 5 out of 5 stars

Alex S was an amazing helping hand in choosing what we wanted that fit our needs without just making us get the most expensive option even putting our chosen items aside for when we eventually decided... See more

Company replied

Rated 5 out of 5 stars

Very knowledgeable and helpful staff. Nothing was too much trouble and we received good advice on selecting the right walking boot Rhyas was particularly helpful and we wouldn’t have had a clue with... See more

Company replied

Rated 5 out of 5 stars

Our assistant Kaspar was super friendly and helpful. He approached us nicely and offered to help. Nothing was too much trouble. He made us aware of different brands and explained their positives and n... See more

Company replied

Rated 1 out of 5 stars

The member of staff that served me at the till was quite rude, she was too busy talking to an other colleague and never once spoke to me when serving me at the till , and when I enquired about the mem... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Meadowhall (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Meadowhall Shopping Centre, S9 1EH, Sheffield, Meadowhall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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1-star

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4.9

All reviews

(222)

35,238 reviews in the last 12 months

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Rated 5 out of 5 stars

Shop Assistant Rhys was very helpful.

Shop Assistant Rhys was very helpful.

July 17, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful staff.

Called in this morning wanting new walking shoes, served by Sheila who was most helpful in helping me get the right shoes for the job, the lady at the till was also very pleasant and helpful.

July 16, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Purchased a pair of walking shorts & we…

Purchased a pair of walking shorts & we found Sheila very helpful & friendly, sorting sizes out for us. We were served at the till by Lisa who helped us with a go outdoors discount card. Would recommend this store.

July 14, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service from Kasper

Excellent service from Kasper, very helpful and knowledgeable helping my daughter find the right pair of walking boots

July 12, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Kasper the assistant is a "Top Man"

Went in today to buy shorts for my wife. We were served by Kasper who was so helpful & extremely patient. He also told us about joining the club to receive discounts. The wife was quite quickly sorted & I decided to look for a pair of shorts. Tried a pair that were too small so continued to look for a bigger size. ( all the time Kasper was with me chatting) Finally found a pair that fitted & we were soon on our way Excellent service from a smashing helpful young man.

July 12, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

an excellent experience

Scott processed a return very efficiently and then helped me to find some other items which I bought. A very friendly and helpful assistant.

July 7, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff , the lady that helped me so polite . A pleasure to shop there.

July 7, 2025
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fab products at great prices

Visited here when looking for light, quick dry t shirts..a great selection at such reasonable prices. Made even better when members card explained by Lisa, this enabled us to get even more for our money! Extremely pleased with all our purchases and knew we can get further good deals over the next year. Thanks

July 7, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service

Kasper was very patient and extremely helpful. What a lovely young man.

June 29, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service, good quality items at competitive prices

June 25, 2025
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Really informed and helpful staff

Really helpful, informed staff member - Alex - listened to what we were looking for, gave us options and highlighted benefits and drawbacks of each. No pressure to go a certain way. He just asked questions and offered his thoughts.

June 14, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The customer service was outstanding!

The customer service was outstanding! Staff member Charlie was extremely helpful, super friendly and he really knew the products. He went out of his was to help in anyway that he could and made my shopping experience at the store one to remember. I ended up purchasing a great pair or Magnum work boots and some work trousers during my visit. Both are great quality products and I am super happy with my purchases. Despite being over the moon at finding the products I was looking for, the stand out part of my visit to the store was staff member Charlie. He gives top notch customer service and is an asset to your store and the company as a whole. Thankyou Charlie and thankyou GO outdoors.

June 24, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Quick exchange

The staff are great. I wanted to swap a jacked for a different size and Malin was very helpful and the swap was fast and without stress :)

June 19, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great experience

Great experience when looking for items for my daughter’s DofE. Lisa was really friendly and helpful so we could get what we needed. Very happy with purchases.

June 16, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great Selection

Really helpful staff. We opened a GoOutdoors account to make savings. Lisa was very helpful. Great Selection of jackets.

June 10, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We went to get kit for Duke of…

We went to get kit for Duke of Edinburgh for my 14 y old son. We had a lot of help and genuine practical advice from a young man I didn’t get his name but thank you he helped trying rucksack and using the weights, much appreciated . No oversell which was also appreciated. We were served by Lisa who was also very friendly and helpful and patiently guided us through registering and accessing the discounts we were entitled to . Small shop - it is an express but range good considering that and lots of helpful advice from both assistants . We are happy with all the kit too. Will be using GO again and the first camp went well! thanks

May 30, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful and friendly staff

Shop did not have the specific size I needed but offered to sort out a free delivery to my house while I was in store - Lisa on the tills was friendly and helpful :)

June 6, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Found what I needed

Found what I needed. Friendly and helpful staff member (Lisa).

June 4, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brilliant

Lisa is a testement to great customer service, i will for certain be back after how helpful she was

May 28, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Friendly, helpful staff

Jake was really helpful when I needed to find alternative styles of walking shoes and was happy to keep bringing out the correct size. He always had a smile and seemed happy in his role. Overall, great experience.

May 27, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

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