GO Outdoors - Meadowhall (Express) Reviews 

222
TrustScore 5 out of 5

4.9

Meadowhall Shopping Centre, S9 1EH Sheffield, Meadowhall, GB


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Rated 5 out of 5 stars

Alex S was an amazing helping hand in choosing what we wanted that fit our needs without just making us get the most expensive option even putting our chosen items aside for when we eventually decided... See more

Company replied

Rated 5 out of 5 stars

Very knowledgeable and helpful staff. Nothing was too much trouble and we received good advice on selecting the right walking boot Rhyas was particularly helpful and we wouldn’t have had a clue with... See more

Company replied

Rated 5 out of 5 stars

Our assistant Kaspar was super friendly and helpful. He approached us nicely and offered to help. Nothing was too much trouble. He made us aware of different brands and explained their positives and n... See more

Company replied

Rated 1 out of 5 stars

The member of staff that served me at the till was quite rude, she was too busy talking to an other colleague and never once spoke to me when serving me at the till , and when I enquired about the mem... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Meadowhall (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Meadowhall Shopping Centre, S9 1EH, Sheffield, Meadowhall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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1-star

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4.9

All reviews

(222)

35,496 reviews in the last 12 months

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Rated 5 out of 5 stars

Super helpful

Went to get a bigger tent, staff were super helpful and easy to talk to. Answered all our questions and helped with extra bits. Definitely looking forward to the next trip.

May 27, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

My wife went to shop for hiking shoes

My wife went to shop for hiking shoes. She purchased a different pair of shoes than she had intended to buy. And it's all because of Ellie's suggestion that for the type of trekking my wife was planned, you need additional ankle support. She was really helpful, and she helped to find just the right shoes. Left very happy with good value shoes.
Ellie provided exceptional client service.

May 25, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Rhyas was extremely helpful 😁

Called in today for a couple of Peter Storm tops. Rhyas was very helpful and a polite and pleasant young man. Excellent service. Thank you

May 24, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

5* service

I was served by Sam, he was incredibly friendly and helpful. Answered my questions about memberships and he explained clearly and simply. It persuaded me to become a member. Guy needs a raise xx

May 23, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

So Sam was brilliant

So Sam was brilliant! He helped me finding the right size shoes, gave advice on hiking and we had a chat about the shoes fitting , style and etc. Looks he really know what he is doing.I didn't felt rush or inconvenient. Such a brilliant customer service!

May 23, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful

Scott was very helpful and knowledgeable about products.... made choosing binoculars and insoles so much easier. Thank you. V good prices too, with members card.

May 22, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service from Lisa today

Excellent service from Lisa today. My mum was feeling uncertain about shoe sizes and Lisa was so patient and kind, and went above and beyond. Thank you Lisa!

May 21, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful, honest and great value!

Jake was really helpful this weekend and sorted my girlfriend out with some new walking shoes and me with some other bits. He was open and honest and answered any questions we had. He and Scott let us know about the best discounts and savings available too which ended up being a great deal for us! Thanks!

May 17, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service from Jake today

Excellent service from Jake today. Really patient and nothing was too much trouble.

May 19, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

All of the store colleagues were very…

All of the store colleagues were very helpful, pleasant and polite. Nothing was too much trouble for them.

May 7, 2025
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great Experience at Meadowhall

Went in today looking for festival supplies, was helped by the very helpful Sheila to choose some walking boots. Had a lovely chat, the team were friendly and helpful in purchasing a membership. We will definitely return in future!

May 14, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Alex - Merrell ambassador

Alex provided top customer service when looking at a new pair of hiking boots, giving me extensive knowledge of the Merrell range of footwear and untimely ensuring I purchased the right ones for my needs.

May 11, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpful assistant

Alex was extremely helpful & gave great advice on helping choose new walking boots. He knew his stuff, a great asset to you!

May 8, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Absolutely superb service and shop.

Absolutely superb service and shop. Friendly, helpful staff. Had just what I was looking for and with a little assist in getting to the items, a fast and efficient service at the till. Very pleased. Thank you.

May 5, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

All staff were very helpful

All staff were very helpful

May 4, 2025
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great store and staff.

The store was very clean and well organised and the staff were really friendly and helpful and well as being very knowledgeable.

May 3, 2025
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service to today from all…

Excellent service to today from all staff, especially Lisa. I phoned the previous day to check they had the items in stock, Lisa checked & said she would reserve them for me to be collected the following day, which she did & remembered the conversation when I arrived. Thank you

May 1, 2025
Unprompted review
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Reply from GO Outdoors - Meadowhall (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Jake,superb customer service helped me…

Jake,superb customer service helped me buy correct pair of trousers.Nothing too much trouble and very attentive.Superb advert for go outdoors and promoted the membership programme and fully explained it to me.A credit to go outdoors and a great chap

April 29, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service

Just bought a Rab tee shirt from Meadowhall store. The staff here are always friendly and helpful. I was served by Lisa today who was great in helping me work out the correct size for the birthday gift. Always a pleasure to visit this store.

April 29, 2025
Unprompted review
GO Outdoors - Meadowhall (Express) logo

Reply from GO Outdoors - Meadowhall (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

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