Alex S was an amazing helping hand in choosing what we wanted that fit our needs without just making us get the most expensive option even putting our chosen items aside for when we eventually decided... See more
Company replied
Location
Switch locationMeadowhall Shopping Centre, S9 1EH Sheffield, Meadowhall, GB
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Very knowledgeable and helpful staff. Nothing was too much trouble and we received good advice on selecting the right walking boot Rhyas was particularly helpful and we wouldn’t have had a clue with... See more
Company replied
Our assistant Kaspar was super friendly and helpful. He approached us nicely and offered to help. Nothing was too much trouble. He made us aware of different brands and explained their positives and n... See more
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The member of staff that served me at the till was quite rude, she was too busy talking to an other colleague and never once spoke to me when serving me at the till , and when I enquired about the mem... See more
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Company details
About GO Outdoors - Meadowhall (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Meadowhall Shopping Centre, S9 1EH, Sheffield, Meadowhall, United Kingdom
4.9
Excellent
222 reviews
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Alex Saved Me!
Absolutely fantastic service!
I’ve been looking for a good set of walking boots for a long time but had been unsure on which pair would be best to look after my feet. As a physio, I find it difficult to find the right pair of shoes that fit my feet in a way that doesn’t hinder how they form.
Big shoutout to Alex, very knowledgeable, very friendly and SUPER helpful. Made my purchase easy, informative and left me feeling confident that I’d found the right set of boots for me. Thank you again Alex!
April 18, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Ellie was really helpfull today BUT
Ellie was really helpfull today ,sorting my discounts out and renewing my membership Archie was busy on his phone and did not notice me stood there waiting to see if the shoes I had chosen were in my size. I had to move closer to get his attention he then just dashed off giving me the impression I had inconvenienced him whilst on his phone.
April 27, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Lovely experience
Lovely young man Kasper helped me and my friend today, he was helpful and polite, a real gentleman and a great asset to the store. Thank you 😊
April 25, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great customer service…
Great customer service from Lisa who helped us purchase some walking boots for my daughter.
April 21, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Meadowhall (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Help for knee pain sufferers
Thanks Alex
Understanding middle aged knees and what shoes to use- invaluable - I felt confident and supported in my choice. Finally a pair of walking shoes that fit AND are comfortable from the get go.
Fantastic service
April 19, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great service and comfy shoes
The assistant was knowledgable and polite. I felt that he was trustworthy and this gave me confidence. The shoes are comfy and I am pleased with my purchase.
April 11, 2025
Reply from GO Outdoors - Meadowhall (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helpful amd efficient.
We were welcomed at the door and served by Lisa. She was both helpful and friendly. Thank you
April 17, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Alex is a credit to your store with…
Alex is a credit to your store with exceptional service provided today to our son. With an in depth knowledgebase on all your amazing products and even giving time to provide additional support with some tricky laces. Very calm and patient whilst building up good customer rapport. My son even says he deserves a promotion as he was very good. Thank you
April 17, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Good fast service from Scott
Good fast service from Scott. Good range of items with plenty of choice.
April 15, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Alex was extremely helpful and very…
Alex was extremely helpful and very knowledgeable. He first told me which type of shoe would be suitable for the walking I was going to do and measured my foot shape. He then guided me on the correct brands and style and gave me opportunity to try the shoes for a while. Excellent service and very kind.
April 12, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Fleece jacket
The size I wanted wasn't available so Lisa very kindly looked on the website and found what I wanted, she ordered it and said it would be delivered to my home address. Excellent service
April 11, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Alex was really knowledgeable
Alex was really knowledgeable, advised and supported us with our purchase whilst being really personable, will definitely be revisiting the store 😊
April 12, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Sheila
Today we met Sheila, a lovely lady. She was very sociable and very efficient and helped us locate the "fitting room". She informed us of the benefits of becoming a member and after trying on trousers, she directed us to the relevant area where payment for the goods was to be made. Her involvement helped to acheive a successful outcome for all concerned
April 8, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Brilliant staff
Everyone in here is always helpful and friendly. We always have a lovely chat about things and if I need any recommendations they’re more than happy to help me out. Special thanks to Scott, Alex, Malin and Lisa for always being so brilliant
March 21, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Helpful ladies
The ladies on the shop floor and the till we're both helpful and polite
March 31, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Served by Olivia who was very patient…
Served by Olivia who was very patient and efficient as I tried on endless pairs of shoes. I ended up buying two
March 30, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Thanks to jake...
March 8, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Good customer service
Thank you to Lisa and Sheila for helping me choose some walking boots today, stella service, very patient.
March 24, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Helpful and quick service from Callum
March 19, 2025
Unprompted review
Reply from GO Outdoors - Meadowhall (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
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