GO Outdoors - Milton Keynes Reviews 

4,272
TrustScore 5 out of 5

4.8

Central Retail Park, Patriot D, MK13 8PU Milton Keynes, GB


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See what reviewers are saying

Rated 5 out of 5 stars

. I’m very pleased with the outcome of my recent visit to Go Outdoors Milton Keynes. After a difficult couple of weeks, things were finally sorted to a very good standard. I’d especially like to thank... See more

Company replied

Rated 1 out of 5 stars

Went to the store to specifically look at some tents and cycling equipment to find that the whole of the upstairs was closed for stocktaking on a Sunday afternoon at 2.30pm ,wouldn't mind so much bu... See more

Rated 5 out of 5 stars

Easy to find, good parking, amazingly large store with many bits of kit open and available to try. Including - chairs, sleeping bags, air mattresses etc. and the tents are fully setup instore and outs... See more

Company replied

Rated 5 out of 5 stars

Wanted to upgrade our tent, was looking at two in particular. Relatively novice campers so asked for advise. James helped us, his knowledge and advice were so helpful. Gave us a few camping tips too.... See more

Company replied


Company details

  1. Camping Store
  2. Activewear Store
  3. Bicycle Store
  4. Climbing Club
  5. Horseback Riding Service
  6. Running Store

About GO Outdoors - Milton Keynes

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Central Retail Park, Patriot D, MK13 8PU, Milton Keynes, United Kingdom

  • 01908 062849

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(4,272)

35,808 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience at Go Outdoors

Great experience at Go Outdoors. The shop was clean, well organised, and easy to look around. Staff were friendly and available to help when needed, especially Lynn, who was really helpful and welcoming. Good range of products and overall a positive visit. Would definitely shop here again.

May 16, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 4 out of 5 stars

Staff member polite

Staff member polite
order collection date not mailed

May 15, 2026
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for the review.

We're grateful you felt it worthy of 4 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great selection of products.

Great selection of products.
Excellent service from Daniele Paolucci!

May 28, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Shout out to James for excellent…

Shout out to James for excellent customer service, he was great! We wanted to buy a pop up sun shade for a trip tomorrow and the only one left was the one on display. James took it apart for us to buy the ex display to make sure we had the one we wanted for the trip. Thanks so much for your help

May 24, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Enjoyed shopping at Go Outdoors

Enjoyed shopping at Go Outdoors. The staff were helpful and professional, especially Kerry, who was incredibly helpful whenever we had any questions.

May 24, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lynn served us and was amazing

Lynn served us and was amazing, very polite, cheerful and funny!

May 16, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 3 out of 5 stars

Click and collect did not work…

Click and collect did not work properly. Ordered 14th May for item in stock... and waited... and waited... and waited ....no other comms at all. Eventually went to store 22nd to.find it was ready for collection on 15th but noone had said so. Disappointing. System needs fixing

May 15, 2026
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Amanda and Lynn were super helpful

Amanda and Lynn were super helpful.
Amanda was very patient and helped me try on tons of shoes before I found my perfect walking/ hiking boots. Lynn was at the till and was very friendly and nice. I will definitely go back to get walking boots for my kids too.

May 19, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great experience

Had exactly what we were looking for at a great price. Lynn the Cashier super helpful and friendly. Will definitely return.

May 16, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great shop

Lovely shop- good layout and plenty of stock. Click and collect available so bought trousers- wrong length- ordered more- no fuss with returning. Very friendly staff. Plenty of free parking too.

May 12, 2026
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lynn on the tills was very helpful…

Lynn on the tills was very helpful doing a price check for us and ensuring we had everything we needed excellent customer service thankyou

May 19, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent speed and knowledge of…

Excellent speed and knowledge of products byAmanda in milton keynes and at the checkout by Lynn

May 19, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I found the jacket I wanted and Lynn at…

I found the jacket I wanted and Lynn at the till was extremely cheerful and helpful, renewing my membership and replacing my misplaced card . Well stocked and organised shop

May 18, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Lynn was absolutely fantastic

Lynn was absolutely fantastic. A real credit to the store. Thank you for your help

May 18, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We had a fantastic experience at GO…

We had a fantastic experience at GO Outdoors Milton Keynes thanks to Kerry.

We were having issues with our membership because we couldn’t find the email linked to our account, but Kerry was incredibly patient, kind, and helpful. She took the time to sort everything out for us without rushing and made the whole process stress-free.

Our daughter is going camping soon, so we ended up buying lots of equipment, and Kerry’s excellent customer service made the experience even better.

Thank you, Kerry, for your patience and outstanding help!

May 17, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Really appreciated the help from Lynn…

Really appreciated the help from Lynn today, very professional and kind.

May 16, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Great help with sorting boots for my son for his DofE trip. The fact that there were plenty of staff around to help with questions was just great! We found everything we needed, great range of stuff and the shop was clean and welcoming. We had all in all an excellent experience. Thanks Go Outdoors!

May 15, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Kerry has the best customer service in…

Kerry has the best customer service in milton keynes. i leave with a smile everytime.

Jack.

May 15, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great advice on rucksacks and excellent customer service

Great customer service from James E at Go Outdoors MK. We were shopping for a rucksack and a few other bits for my daughter's upcoming Duke of Edinburgh expedition. James's advice and assistance on rucksack options and fitting was invaluable. We completely changed plans for the bag we purchased and are really pleased with the Osprey rucksack's performance so far. James was friendly and knowledgeable.

April 19, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service & knowledgeable staff

The 2 gentleman upstairs managing the outdoor shoe section were very knowledgeable and helped me find the perfect set of hiking boots I was looking for. Very nice staff and great service at the MK outlet. Recommended!

May 10, 2026
Unprompted review
GO Outdoors - Milton Keynes logo

Reply from GO Outdoors - Milton Keynes

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

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