. I’m very pleased with the outcome of my recent visit to Go Outdoors Milton Keynes. After a difficult couple of weeks, things were finally sorted to a very good standard. I’d especially like to thank... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went to the store to specifically look at some tents and cycling equipment to find that the whole of the upstairs was closed for stocktaking on a Sunday afternoon at 2.30pm ,wouldn't mind so much bu... See more
Easy to find, good parking, amazingly large store with many bits of kit open and available to try. Including - chairs, sleeping bags, air mattresses etc. and the tents are fully setup instore and outs... See more
Company replied
Wanted to upgrade our tent, was looking at two in particular. Relatively novice campers so asked for advise. James helped us, his knowledge and advice were so helpful. Gave us a few camping tips too.... See more
Company replied
Company details
About GO Outdoors - Milton Keynes
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Central Retail Park, Patriot D, MK13 8PU, Milton Keynes, United Kingdom
- 01908 062849
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service from Lynn
Great customer service from Lynn. Great value purchases.
June 8, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Found everything I was looking for and…
Found everything I was looking for and Lynn at the checkout was very helpful
June 8, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Came in without a having a clue about…
Came in without a having a clue about camping but Nathan was really knowledgeable and extremely friendly and helped me out massively. Need more staff like Nathan.
June 7, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
James was excellent
We were served by James, who spent the time and effort to talk us through our tent options. He was so helpful and helped us consider options we hadn't even thought about. He is an asset to the store. We would definitely liked to be served by him again. We are now proud owners of a lovely tent.
June 7, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Luke is very knowledgeable….
Went to Go Outdoors and got great customer service from Luke. He helped us find what we needed and talked us thru all the different brands and their advantages.
Loads of choice at Go Outdoors and excellent sales staff.
Thank you Luke
June 4, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Easy order online collecting in store
Easy order online collecting in store. Also bought more when collecting. Staff are helpful but don’t hassle you on the shop floor. Items are competitively priced and you can always pick up a bargain.
May 28, 2026
Reply from GO Outdoors - Milton Keynes
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
What wonderful place to shop
What wonderful place to shop. Love the automatic doors and the products are always on show. Fantastic staff interaction. Very polite and helpful. Plenty to do and see.
June 4, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Amazing and helpful
Luke helped me find all the things I needed and walked me through exactly what was best for what I was doing .
June 4, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Wayne at MK - Top Customer Service
I visited Go Outdoors Milton Keynes on Wednesday 3rd June for a bike query.
I spoke with Wayne in the bike team who managed to help me with my query, exceptional customer service and just a friendly chap, this is what customer service is all about.
June 3, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lynn was great helping me out with…
Lynn was great helping me out with membership and purchase
June 2, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Very excellent service at the checkout…
Very excellent service at the checkout from Lynne. Informative and helpful. Will definitely be back.
June 2, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Lynn was really really helpful helping…
Lynn was really really helpful helping out with my boy needs for the DoE expedition. Thank you Lynn, you are a star!
June 2, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent Experience at Go Outdoors today
A good range of excellent well priced products. Lynn was friendly, knowledgeable and helpful - a great example of top customer service.
June 2, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Milton Keynes
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Found everything I needed
Found everything I needed, Lynn was very helpful at the till and pointed me in the right direction
June 1, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Lynn was so helpful
Lynn was so helpful, really lovely lady which made the shopping experience better
June 1, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Milton Keynes
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Fantastic shopping experience
Fantastic shopping experience. Lynn on the till was exceptional. So polite, quick service. Cannot fault this store and the staff there.
June 1, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very good service provided by Kerry.
Very good service provided by Kerry.
May 31, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
I was really disappointed with my visit…
I was really disappointed with my visit today, as soon as we entered the store it seemed that no one wanted to be at work. Young lady on the tills was falling asleep. One lady was helpful but as she wasn't from the department she called for someone to assist us on her radio. Unfortunately the person who arrived didn't seem to want to help. He proceeded to tell us the maggots (for fishing) were rotten and hadn't been changed for days. When asked if he could check if they had another rod (which was on display) out the back. He simply replied "No" no explanation or that it was out of stock, just blunt, rude and unhelpful. I was looking to purchase a fishing trolley but decided otherwise due to the limited assistance.
I would recommend not visiting the Rooksley Milton Keynes branch and to look elsewhere
May 29, 2026
Unprompted review
Reply from GO Outdoors - Milton Keynes
Thank you for taking the time to share your feedback following your recent visit to our Rooksley Milton Keynes Store.
I am sorry to hear about your instore experience, the level of service you have described is not what we expect from our teams and I understand how disappointed it must have been, particularly when you was looking to make a purchase but instead was left feeling unsupported.
Your comments have been shared with the store management team for a full review so that appropriate action and additional training can be implemented where needed.
I do hope that we can be of assistance in the future to provide a better instore experience.
Kind regards
Go Outdoors Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.