GO Outdoors - Northampton Reviews 

Great customer service from Milly. Milly was very polite and helpful serving me on the tills, really nice store and a wide selection!

Milly helpful and friendly at tills and Tamara was helpful and patient with choosing the right DOE expedition rucksack for my son. Nice big store with a range of items and would go back.

Milly was excellent serving me on the tills, she was very helpful and gave great advice to my daughter regarding her Duke of Edinburghs expedition. Thank you Milly! Fabulous store overall, I will definitely be returning soon.

Very helpful salesperson by the name of Hannah. Knowledgeable about running and different types of running shoes. Not pushy. Just an enjoyable experience. Very pleased with the eventual choice of running shoes. Couldn't have decided myself without her help.

Visited the store today to pick out some hiking boots we needed some help and a fantastic person called Jess. She came over helped 3d scan my feet. She then advised me of makes and sizes which would suit me. Even helped me pick out the best socks. Store is well kept and has a good variety. Couldn't fault one thing.

Getting my daughter some waterproof shoes and Jess was an amazing help in sizing and helping. Absolute star thank you so much

Thankyou Euella
Helpful knowledgable staff with a kind manner.
All shops should have staff like this.
I got a great deal.

Fantastic 1st experiences of GoOutdoors. Staff were brilliant in helping me and my son get the right equipment for his DOE. In addition prices were so good I bought a ski jacket in their sale. That was down to the pleasure of shopping there. I would highly recommend visiting the store as they have great trainers. Boots, clothes,equipment etc. If your into golf there is even a very good American Golf shop there which had some great prices as well! Massive store……

Nathan in the Northampton store was very supportive and helpful in helping me chose a sleeping bag and mat for my son's Dof E experience. Julie was also incredibly helpful calling Nathan to assist on the radio. A quick and helpful experience.

Amazing experience, i was very pleased with Keane as he was very helpful and extremely informed assisting me with everything i needed. I highly recommend coming here.

Hannah was very helpful, friendly, and very knowledgeable while trying on lots of shoes.

I recently visited Go Outdoors to purchase a North Face jacket, and I was genuinely impressed by the level of service I received from Sam at the tills.

From the moment I approached the counter, Sam was welcoming, attentive, and professional. He handled the transaction efficiently, but what stood out most was the way he engaged with me throughout the process. Rather than simply completing the sale, he took the time to ensure everything was right with my purchase, from confirming sizing to making sure I was happy with the jacket itself.

Sam’s communication was clear and friendly, which made the experience feel relaxed and personal rather than rushed or transactional. He also demonstrated strong product awareness and a genuine interest in helping customers, which added to the overall quality of service.

What really made the difference was his attitude. He came across as someone who takes pride in his role and understands the importance of customer experience. That level of care turns a simple purchase into a positive and memorable interaction.

Overall, Sam delivered outstanding service and represented Go Outdoors extremely well. Employees like him make a real difference and are a key reason why customers choose to return.

plenty of selection in store, keane was very helpful on tills, answered any questions I had about my products and was very friendly and welcoming

Lovely store, lots of choice and helpful, friendly staff.

Jess was amazing at helping my wife find some walking boots

Hannah was very helpful and put up with my Indecisiveness well, no rush whatsoever other than by my parents to go and watch rugby :-)

Great service

This store is much better than the MK one, a much better variety in the same place & it’s huge.
I was helped by Abbey who was quite knowledgeable. Helped me choose a perfect coat for my trip to Iceland.
Also the fishing selection I think was most impressive and probably the best in the area. Will be returning for sure. Easiest trip with no stress!

Staff really friendly and helpful . Everything you could need under one roof for camping , cycling , hiking , fishing , summer clothing , winter clothing etc . And get the £5 club card . The savings you could make are ridiculous .
Highly recommend this store .

Knowledgeable and helpful staff (Jess) friendly, good prices and good selection of equipment/clothing