GO Outdoors - Nottingham Reviews 

2,763
•
TrustScore 4.5 out of 5

4.7

8-10 Mansfield Road, Daybroo, NG5 6BP Nottingham, GB

•

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Rated 2 out of 5 stars

Good customer service, Assistant helped with heavy item, Purchase in store was more expensive than advertised on the website but chaser lowered the total after being informed. Should have to ask... See more

Company replied

Rated 5 out of 5 stars

Great range of products, really well set out, large shop and easy to navigate. Staff were extremely helpful and friendly. Francis, in particularly, could not have been more helpful. Went out of his wa... See more

Company replied

Rated 5 out of 5 stars

Lee helped us choose a helmet for our nephews and he was brilliant. The one we had picked at first without his assistance would not have fitted correctly or been safe enough. He also had patience w... See more

Company replied

Rated 5 out of 5 stars

We were a family of three shopping today for walking boots lovely young lady helped us to select and get the correct fitting boots . Then we were served at the till by a friendly and polite youn... See more

Company replied


Company details

  1. Camping Store
  2. also in
  3. Activewear Store
  4. Bicycle Store
  5. Climbing Club
  6. Horseback Riding Service
  7. Running Store

About GO Outdoors - Nottingham

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, United Kingdom

  • 01156 977365

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(2,763)

36,702 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service Chanel was…

Great customer service Chanel was fantastic.

September 26, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Went in for a gift for my partner

Went in for a gift for my partner. Staff were helpful and friendly and very knowledgeable about stock. Served by Chanel who was able to help me with my go outdoors account.

September 26, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great job Alex

Alex saw that I needed a little help and advice, also another opinion.
She was great, very knowledgeable and polite. Really helpful in my quest. Good job Alex

September 25, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Love the prices of Go Outdoors

Love the prices of Go Outdoors, there is always a discount to be had. My son has a school trip coming up so I managed to get hiking boots and waterproof trousers for under £100. I was served by the lovely Sophie who was very helpful.
Plenty of free parking at the store and very accessible.

September 19, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great advice on which stuff to buy

Great advice on which stuff to buy for a walking holiday. Great discount too. Better than buying on Amazon.

September 24, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Perfect from start to finish

Perfect from start to finish

September 6, 2026
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

As usual great items at great prices

As usual great items at great prices , lots of offers throughout the store , i use the fishing tackle items as well and save a lot compared with other tackle dealers , great staff keep it up

September 11, 2026
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Evie and the staff working tonight were…

Evie and the staff working tonight were a credit to the company
Her knowledge was impressive I came out with a totally different pair of shoes than I thought I wanted and would prob not even looked at yet there are eveything I wanted and actually really comfy so thank you for explaining and taking the time

September 18, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service online

Great customer service online to link my email to my go outdoors card. Very helpful. Great click and collect option

August 31, 2026
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

A huge thank you to Maria for all her…

A huge thank you to Maria for all her help with my trying on walking boots especially whilst I have 2 different sized feet. Her knowledge on socks to help and overall kindness was much appreciated x

September 17, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Looking for a new pair of walking shoes…

Looking for a new pair of walking shoes today and was served by a very knowledgeable and helpful Maria. I wish all staff in all outdoor stores took the time to insure that you made the right choice. I decided on the Keen Targhee, I would highly recommend them.

September 14, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

My experience at Go Outdoors

My experience at Go Outdoors was a really positive visit, there were two staff very helpful and friendly, Angela and Emma. They were able to give advice and prompts what to get. And I was able to buy what i needed.

September 10, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Maria was excellent when we came in to…

Maria was excellent when we came in to buy walking shoes.
She was friendly and knowledgeable, and demonstrated great customer service.

September 9, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service

Nicole was patient professional and very knowledgeable. I received a 5 star service in my purchase of hiking boots for my Iceland trip. She really went the extra mile. Never had such an amazing customer service experience. Thanks Nicole

September 8, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very happy to visit the Nottingham store.

I was today to by for my sun stuff for DofE, and with no camping experience I was very struggle to decide what need, but I meet Hannah, Maria and Sofia where helping, and spend a lot of time with me and my son to find everything needs. Was very helpful and thank you to understand me and helping us. For me was a second time to visit Nottingham store, and I liked, very tide and a friendly staff.

September 8, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The staff in the Daybrook store…

The staff in the Daybrook store (Nottingham) were really helpful and responsive.

August 29, 2026
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brilliant service and items brought

Brilliant service and items brought

August 27, 2026
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

simple and fast return

simple and fast return - pity youve not got the brown north ridge jacket in brown medium - ive got one and looked for another with no success- such good value!

August 20, 2026
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service

I purchased some walking boots and my wife purchased some walking shoes , the staff were very helpful, enthusiastic and competent on the shop floor and at the till points.

September 5, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Outstanding service

I bought a pair of walking shoes from the Nottingham store today. Faced with a large display of varying makes and prices, I was very grateful to have Nicole guide me quickly to a manageable choice. Her knowledge of the shoes was excellent and her manner and professionalism outstanding. Sophie at the till was also friendly and helpful. First rate service all round.

September 2, 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

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