I was today to by for my sun stuff for DofE, and with no camping experience I was very struggle to decide what need, but I meet Hannah, Maria and Sofia where helping, and spend a lot of time with me a... See more
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See what reviewers are saying
I bought a pair of walking shoes from the Nottingham store today. Faced with a large display of varying makes and prices, I was very grateful to have Nicole guide me quickly to a manageable choice.... See more
Company replied
We are new to camping and recently started visiting go outdoors in Nottingham on a regular basis The staff there are all so helpful and nothing is to much trouble for them Since we started visiti... See more
Company replied
Nicole was patient professional and very knowledgeable. I received a 5 star service in my purchase of hiking boots for my Iceland trip. She really went the extra mile. Never had such an amazing custom... See more
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Company details
About GO Outdoors - Nottingham
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, United Kingdom
- 01156 977365
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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I was attended to politely and…
I was attended to politely and efficiently from entering to leaving the store at daybook and Elema d was very helpful at checkout.as I am diabetic and had to open my cerial bar before scan she was very understanding and polite.
May 28, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Staff well informed and experienced
I went in not knowing which is the best hiking boots and was served by Maria who explained everything about the shoes and boots which helped me make the decision based on my budget.
There are lots of options to meet every budget and experience.
I felt so relaxed and not under any pressure to make a purchase or was made to go towards a particular brand.
Worth the trip
May 26, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Friendlyand helpful
Friendly, welcoming staff and extremely helpful. Happy to answer questions and give advice.
Got to mention Francis for his superb customer service skills. Also thank you to man in charge of bikes (sorry can't remember his name) for answering my bike questions.
May 27, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Reply from GO Outdoors - Nottingham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Super helpful and friendly staff
Super helpful and friendly staff, thank you to Maria who helped us today :)
May 27, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helpful stats
Served by Francis he was really friendly and respectful, helped us get everything sorted and made the shop a pleasant experience.
May 24, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Amazing service from Abby today in the…
Amazing service from Abby today in the shoe department, very attentive.
May 23, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Very professional and helpful
Very professional and helpful, answered all of our questions, big thank you to Sophie who went above and beyond.
May 23, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Maria served me today
Maria served me today, great service. Needed new walking boots for narrow feet, she knew which boots to recommend and how I needed to test them in the shop. Very happy, 100% recommend to get the perfect fit.
May 20, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Still not heard a thing since placing…
Still not heard a thing since placing the order.
Update: Go Outdoors customer services chased it up immediately and got it sorted. Very helpful
May 9, 2026
Reply from GO Outdoors - Nottingham
Thank you for taking the time to leave a review. We’re very sorry to hear about your disappointing experience and appreciate you bringing this to our attention.
We have contacted the selected delivery store and your click and collect order is awaiting collection.
We have also sent an email confirming this to the address on your order.
Kind regards,
Go Outdoors Customer Care
A good shopping experience
Was not familiar with the store but found an assistant straightaway. Francis was helpful, cheerful, knowledgeable & professional. Together we found exactly the binoculars that I wanted.
May 13, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Had a great experience at the daybrook…
Had a great experience at the daybrook store. Elias was great at helping us choose the right tent and accessories.
May 11, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Friendly know-how
Maria didn't try to sell, she just really knew her stuff. Great shoe advice, came away with a perfect pair of Merrells, thank you!
May 12, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Reply from GO Outdoors - Nottingham
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff making the whole shopping a pleasant experience. Special mention of Elena and Angela; well done 👏
May 6, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff are a credit to you Go Outdoors
Ordrered my Peter Storm boots online as didnt stock my sizr,there in couple days.Served straight away with helpfil amd more importantly "polite and presentable staff"
Well done Daybrook
April 28, 2026
Reply from GO Outdoors - Nottingham
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great value for money and customer…
Great value for money and customer services are brilliant
January 26, 2026
Reply from GO Outdoors - Nottingham
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Maria the expert hiking boot advisor
Maria helped me choose some hiking boots and gave me top tips to lace them up correctly. She was very friendly and knowledgeable.
April 30, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Brilliant
Patient, totally helpul and all the time in the world to give advice. Brilliant as usual.
April 29, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful and pleasant staff
Very helpful and pleasant staff - only too willing to let us try different sizes. Maria explained the difference between types of footwear clearly without being pushy so we could make up our own minds.
April 29, 2026
Unprompted review
Reply from GO Outdoors - Nottingham
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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