Good customer service, Assistant helped with heavy item, Purchase in store was more expensive than advertised on the website but chaser lowered the total after being informed. Should have to ask... See more
Company replied
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Good customer service, Assistant helped with heavy item, Purchase in store was more expensive than advertised on the website but chaser lowered the total after being informed. Should have to ask... See more
Company replied
Great range of products, really well set out, large shop and easy to navigate. Staff were extremely helpful and friendly. Francis, in particularly, could not have been more helpful. Went out of his wa... See more
Company replied
Lee helped us choose a helmet for our nephews and he was brilliant. The one we had picked at first without his assistance would not have fitted correctly or been safe enough. He also had patience w... See more
Company replied
We were a family of three shopping today for walking boots lovely young lady helped us to select and get the correct fitting boots . Then we were served at the till by a friendly and polite youn... See more
Company replied
Written by the company
Written by the company

8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, United Kingdom
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Roman did a super job in finding us ideal walking shoes, even after several trying ons and some more than once she was still happy to help &lovely mannered, perfect customer service.

Reply from GO Outdoors - Nottingham
Went in today for some new walking trousers, found what I needed from a good range of choice, in fact ended up buying 2 pairs. Very helpful service at the till from Francis.

Reply from GO Outdoors - Nottingham
Francis in go outdoors Nottingham was very helpful and friendly! Good experience and good prices! Cheers, happy camper ⛺

Reply from GO Outdoors - Nottingham
Came in to get stuff for DofE the staff (Francis) was amazing, helped us when one of the shirts was scuffed and got us a discount. Nice lad and good staff

Reply from GO Outdoors - Nottingham

Reply from GO Outdoors - Nottingham
All staff exceptionally helpful. Great experience and product Weber bbq. Price matched for me. Highly recommended. Will be back 👍👍👍

Reply from GO Outdoors - Nottingham
The man who assisted me and my friend to buy walking boots at your branch in Daybrook, Nottingham was fantastic - helpful, patient and so friendly- it took us a while to try on so many boots and he was brilliant- we both got exactly what we wanted so thank you. Just sorry I didn’t get his name but he worked in the boot & shoe department, so hopefully this feedback will get back to him!!

Reply from GO Outdoors - Nottingham
Popped in today to see if I could find a comfortable camping chair that wouldn't exacerbate my back condition. I asked a member of staff (Elias) if they had a chair that would recline but also raised my feet. He took me straight to have a look at a Berghaus Freeform chair and footstool. Having tried them they were perfect so Elias took to where they were in their 'travel bags'. I also ended up buying a portable camping fridge and when Elias saw me struggling to carry everything down the stairs he immediately asked if he could help by carrying something to the checkout. Elias remained whilst Frances was professional and courteous on the checkout. Elias then offered to help me take the 3 bulky items to my car which was much appreciated. Thank you Elias, you were knowledgeable, affable and supremely helpful.

Reply from GO Outdoors - Nottingham
Went into store for 2 wetsuits found what we were looking for straight away, took to the checkout and wow what a breath of fresh air Frances was, helpful, happy and full of smiles! Thank you so much 5 stars to store and Frances

Reply from GO Outdoors - Nottingham
Needed some advice on some items, was helped by Maria, who took time to find out my budget and what would be useful for my needs, friendly and helpful.

Reply from GO Outdoors - Nottingham
I was helped by Maria to choose some hike boots, she was very helpful and kind and even taught me an amazing way to tie them. 5/5

Reply from GO Outdoors - Nottingham
I was attended to politely and efficiently from entering to leaving the store at daybook and Elema d was very helpful at checkout.as I am diabetic and had to open my cerial bar before scan she was very understanding and polite.

Reply from GO Outdoors - Nottingham
I went in not knowing which is the best hiking boots and was served by Maria who explained everything about the shoes and boots which helped me make the decision based on my budget.
There are lots of options to meet every budget and experience.
I felt so relaxed and not under any pressure to make a purchase or was made to go towards a particular brand.
Worth the trip

Reply from GO Outdoors - Nottingham
Friendly, welcoming staff and extremely helpful. Happy to answer questions and give advice.
Got to mention Francis for his superb customer service skills. Also thank you to man in charge of bikes (sorry can't remember his name) for answering my bike questions.

Reply from GO Outdoors - Nottingham

Reply from GO Outdoors - Nottingham
Super helpful and friendly staff, thank you to Maria who helped us today :)

Reply from GO Outdoors - Nottingham
Served by Francis he was really friendly and respectful, helped us get everything sorted and made the shop a pleasant experience.

Reply from GO Outdoors - Nottingham
Amazing service from Abby today in the shoe department, very attentive.

Reply from GO Outdoors - Nottingham
Very professional and helpful, answered all of our questions, big thank you to Sophie who went above and beyond.

Reply from GO Outdoors - Nottingham
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