Went into GO Outdoors Pudsey this afternoon looking for some new walking/hiking boots and Tony was really helpful. He was friendly, chatty and clearly knew his stuff, giving me some great advice on... See more
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I still haven't had my order or confirmation of delivery Every other order from Go Outdoors has been delivered and perfect This time nothing
Go outdoors as always been my go to place for camping equipment. Good quality merchandise and a wide range to choose from, The staff are really friendly and always there to help when you need it. 10/1... See more
Company replied
Popped into Go Outdoors on Thursday night with a friend to get her some new walking boots. We were struggling to find a pair that fit but got some absolutely fantastic help from Kev who was so knowled... See more
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Company details
About GO Outdoors - Pudsey
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
New Street, Bradford Road, LS28 5AG, Pudsey, United Kingdom
- 01134 684101
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Bought a great jacket for a good price
Bought a great jacket for a good price. Prices won't be beaten for regular sizes. Did my research. Staff always v friendly and helpful.
September 9, 2025
Reply from GO Outdoors - Pudsey
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Love this store
Love this store, always using to buy my hiking clothing.
August 26, 2025
Unprompted review
Reply from GO Outdoors - Pudsey
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great team
Great team, the manager is Awsome and paul.w on the fishing side of things couldn’t do enough very happy
September 7, 2025
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Above and beyond
Went to the Pudsey Leeds store. Couldn't find what i was looking for so a staff member helped me. They didn't have the size we needed so he found one at the Leeds York Road store and he called them and reserved it for us. Collected and very happy. Exceptional customer service.
September 5, 2025
Reply from GO Outdoors - Pudsey
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
All staff are really helpful
September 4, 2025
Reply from GO Outdoors - Pudsey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Impromptu camping trip needs.
Called in store today for a last minute camping supply trip. I had literally 30 questions for Holly + Joey. I was helped massively and endlessly with questions and being directed to items I couldn't find in store.
September 4, 2025
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Good choice well set out friendly staff
August 26, 2025
Reply from GO Outdoors - Pudsey
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
The members of staff Will & Frankie was…
The members of staff Will & Frankie was so very helpful, polite, very knowledgeable about the camping equipment spent time showing me different products, what a lovely experience my shop has been today! A big thank you to you both,
Sandra Coleman
August 27, 2025
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Jan in the Pudsey shop is really…
Jan in the Pudsey shop is really helpful and nice
November 21, 2024
Unprompted review
Reply from GO Outdoors - Pudsey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
we tried an exchange after partner was…
we tried an exchange after partner was not attended to correctly with advice for running shoes she paid over a hundred and was not satisfied returned one day later and rejected for wearing this is still within consumer right to return and partner will no longer be a customer going forward im afraid not validated at all from any member of team
August 21, 2025
Reply from GO Outdoors - Pudsey
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Big shout out to Kevin at Pudsey Go…
Big shout out to Kevin at Pudsey Go Collect, he went above and beyond to help us when we collected our delivery.
Part of it was missing, but he kept us informed and rang us when it came in store.
He was so helpful, and friendly
Thanks again
August 7, 2025
Unprompted review
Reply from GO Outdoors - Pudsey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
I had a very satisfactory visit to your…
I had a very satisfactory visit to your store. An assistant helped me to find what I needed and I got a brilliant discount and good quality goods. 10/10 ⭐️
August 20, 2025
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from Kevin
Took a trip to GoOutdoors Pudsey to get a new pair of walking shoes, as mine were most definitely broken. Was served by Kevin who was knowledgeable and engaging about the products, while offering good advice too. I came away from the store with a great impression of the company and its staff.
August 18, 2025
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
New to fishing
Paul W. was a gent and helped me pick out my first fishing rod at GoOutdoors Pudsey. He took the time to talk me through things and understand what I was looking for in a setup. He was very knowledgable and patient while talking me through it all.
August 17, 2025
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
First time campers
First time campers, looking to buy a tent. Was helped by Jason, he talked us through the different tents, when decided gave us some really helpful tips and tricks to getting set up! Very professional and helpful. Thank you.
August 13, 2025
Unprompted review
Reply from GO Outdoors - Pudsey
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
John (on footwear)
John (on footwear). Did a sterling job. I was totally confused about what to do and how to move forward. John went through every step with me with a smile on his face. Worthy five stars.
August 12, 2025
Unprompted review
Reply from GO Outdoors - Pudsey
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
John was a legend!
John was a legend. Went above and beyond to help us with our camping needs today!
August 10, 2025
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Very helpful for my 11 year old…
Very helpful for my 11 year old grandson excellent service will definitely recommend and use again
August 10, 2025
Unprompted review
Reply from GO Outdoors - Pudsey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service great products great…
Great service great products great prices only issue is I want to buy everything
August 8, 2025
Reply from GO Outdoors - Pudsey
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent quality could do with more…
Excellent quality could do with more branded items
August 8, 2025
Reply from GO Outdoors - Pudsey
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
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