GO Outdoors - Reading (Express) Reviews 

Ciaran was very patient with us two old ladies. Much appreciated 😊

Anya was very helpful and personable. I came in for new walking boots and a torch and we went out with more!

Great service from Faijan! He was patient and accommodating in helping me to get my membership up and running. Great stock, great service.

Easy enough to order but when l went to pick my parcel up they couldn't find it, waited about 15 minutes then they found it , then the day after l collected my parcel l got a reminder to pick my parcel up and the day after . So the staff really didn't know what they had too do .

Ciaran & Chimaya provided excellent service. The store was very busy but they remained calm, friendly and helpful. They gave me useful information to help me choose the right walking shoes for me. Brilliant

As a Canadian who travels , when i come in Reading , I always go there . Good products of course , but its the employées that makes this place so great .
Sam and Sammi are the best amoung them , Thank you guys !

Great experience. A clean store stocked with a wide range of articles. The sales advisors are also excellent- patient knowledgeable people like Sam, who can help you find what you need. I’m chuffed with my new shoes and will be back.

On my visit to the Reading shop today I found the staff extremely helpful. The staff were knowledgeable and friendly and were able to order me the size of crop trousers they didn't have in store but could deliver to my home. I was satisfied that the £5 Go Outdoors membership was a good deal and took up on this. I mentioned that the ladies Peter Storm walking trousers were limited to dark colours black and navy and was disappointed that they didn't come in neutral colours which would be more appropriate for the summer. This was agreed but someone needs to know at Head Office (buyers dept). All in all a great experience. Thank you Judy

I went to GoOutdoors to buy a sleeping bag as was my first time camping. Luciana was very kind and patient with me, explaining me everything I needed to make the right choice. She was right there if I needed extra help but also gave me space and time to think and made me feel very comfortable. She cheered my day and I'm very happy with my purchase! I wish all the stores would have this attention and dedication with the client!

Excellent service, had everything I wanted. Chinmaya was really helpful and attentive. Great place to get your outdoor gear.

Good quality at good prices. Lovely and helpful staff

Helpful staff members (Ciaran) answered all questions well

Last Saturday, my teenage son and I were served by Veronica, in Go Outdoors. She was so incredibly knowledgeable, patient, encouraging and kind, it was really fabulous. Veronica pointed out all the different aspects of the walking boots we were looking at and really helped my son make a good decision. Absolutely gold standard customer service - give that woman a raise!!

Luciana was very helpful with finding my old go outdoors membership, which saved a lot of money! Thank you

Visited the store in Reading and had first class service. Young man that served me was Ciaran. He was both polite and professional in helping me make a choice.

Looking for a new pair of walking boots, I recieved outstanding customer service from Ciaran. He asked a number of relevant questions to ensure that I chose a suitable pair, and showed no end of patience as a tested several pairs. He's undoubtedly a credit to the store.

The Reading branch has a good range of products available at various price points. Staff were helpful, notably Ciaran at front of house, and the items I requested to try appeared quickly from the store room. The loyalty club programme saved me some money as well! The only downside is that they don't stock half sizes of shoes in store.

Very helpfully staff. Was served by Sam and he was excellent.

Ciaran was very helpful on my recent visit looking for a new pair of boots

Ciaran was a very friendly and professional member of your team …. First rate