As a Scout Leader, finding good kit at a reasonable price is always difficult, especially when you’re looking for bulky items or a number of the same things. Go outdoors always has a great selection o... See more
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Unfortunately the shoes I was assured were in stock were not, not necessarily their fault, the wrong size shoes were in the box. Lisa did her best to help us successfully locate a pair locally. Great... See more
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Not a very good range of clothing lacking option for the shirts and trousers especially ladies. The young lady on the checkout wasn't polite or helpful and I was very close to leaving the items and... See more
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Words cannot describe how impressed and blown away I have been with the Go Outdoors Heeley staff. The energy and assistance that the staff members brought to me was like an aura of joy that created a... See more
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Company details
About GO Outdoors - Sheffield
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Hill Street, S2 4SZ, Sheffield, United Kingdom
- 01143 996559
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Words cannot describe how impressed and…
Words cannot describe how impressed and blown away I have been with the Go Outdoors Heeley staff. The energy and assistance that the staff members brought to me was like an aura of joy that created a fantastic juxtaposition of joy and seriousness.
July 24, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Staff pleasant and helpful
July 24, 2026
Reply from GO Outdoors - Sheffield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Sheffield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Colin was super helpful and friendly
Colin was super helpful and friendly
The staff are all really nice
July 29, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great tent
Great tent, preferred choice by our teenager, for under fifty quid. Sold out in the shop but arrived at the door a couple of days later in perfect condition.
July 19, 2026
Reply from GO Outdoors - Sheffield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Wrong shoes right box....
Unfortunately the shoes I was assured were in stock were not, not necessarily their fault, the wrong size shoes were in the box. Lisa did her best to help us successfully locate a pair locally. Great customer service and attitude. Thank you Lisa.
July 26, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great prices and good range
All the items I was looking for were available, at a good price anyway with a members card, but even better with the extra NHS / YHA discount
July 22, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Lisa in Sheffield was really helpful…
Lisa in Sheffield was really helpful and explained how to sort out the problem with our membership registration
July 22, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Sheffield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Always a good experience
Always a good experience friendly staff and good quality products. Recommended
May 21, 2026
Reply from GO Outdoors - Sheffield
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful assistants.Picked up an…
Helpful assistants.Picked up an order.Bought a number of items.Staff were excellent
July 15, 2026
Reply from GO Outdoors - Sheffield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Just a great shop with everything you…
Just a great shop with everything you need at very inexpensive prices
July 8, 2026
Reply from GO Outdoors - Sheffield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
180th Scout Leader
As a Scout Leader, finding good kit at a reasonable price is always difficult, especially when you’re looking for bulky items or a number of the same things. Go outdoors always has a great selection of good Kit at reasonable prices in the first place, but then benefits the additional scouting discount and also knowledgeable people. Lisa has served me twice now, and is an absolute credit to her team. Knowledgeable, bubbly, kind and helpful, even offering to help me get the heavy stuff back to the car. 5 stars ❤️
July 17, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Didn’t seem to be enough staff so had…
Didn’t seem to be enough staff so had to wait a while to be served the staff that were on duty were great though
July 8, 2026
Reply from GO Outdoors - Sheffield
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Sheffield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Louise was the lovely lady that served…
Louise was the lovely lady that served us today, she went above and beyond and was so helpful with our questions. Thank you so much Louise 😁
July 11, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
New to camping
First time visiting the sheffield store, found nearly everything we needed as we are new to camping, we were served by Lisa who was amazing.
July 10, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Thank you very much to Lisa…
Thank you very much to Lisa (Sheffield), extremely knowledgeable and helpful, her assistance was much appreciated.
July 6, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great customer service
Had a couple of complicated online returns to process and Sam was fantastic! Really patient and friendly. Nothing was too much trouble. Great customer service.
July 5, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent number crunching
The effort and number crunching was much appreciated, to beat a competitive price for our new tent. Working to maintain customers and taking time out in a busy store to pass on savings is rare in some stores but Go Outdoors delivered. Many thanks to all the staff from the friendly greeting at the door to "have a good day" when you leave doesn't go unnoticed.
July 2, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
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