Good range of footwear , helpful staff. Excellent value for money however noticed a lack of walking jackets but a seemingly big range if women’s dresses etc on sale. Thought I’d wandered into Marks an... See more
Company replied
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See what reviewers are saying
I went in for walking shoes and was helped by Alex S. Alex was very knowledgeable and helped me narrow down the options. After purchasing a pair and trying them for longer at home I changed my mind an... See more
Company replied
Fantastic layout Very helpful responsive staff All on staff near clothes,shoes and Louise helped with our purchases abd advising about our discounts at the register. Quality products that I hav... See more
Company replied
Carl was unbelievably helpful! I went in to buy a backpack as I’ve joined a walking group. All I knew was that I wanted a lighter backpack and one that had outside water holders. He spent 45 minute... See more
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Company details
About GO Outdoors - Sheffield
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Hill Street, S2 4SZ, Sheffield, United Kingdom
- 01143 996559
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Lisa who was at the checkout today was…
Lisa who was at the checkout today was very friendly and efficient. Excellent service.
March 18, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Sheffield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Lisa was great in assisting me with the…
Lisa was great in assisting me with the purchase. I now have a store card and I’m looking forward to coming back!
March 11, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent service
The store is well laid out with an excellent selection of the tents and fridges we were looking for. The staff were amazing. Cara was super friendly and helpful, answering all our questions and finding out the answers if unsure. Matt was just as friendly and carried all our purchases out to the car.
It’s always a good experience at this store. They’re ace.
March 10, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Sheffield
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
My go to outdoor shop.
Whether I'm buying walking boots or shoes, outdoor clothing or Nikwax products, I always visit Go Outdoors. Helpful service and advice too.
March 4, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Sheffield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent advice and products
Excellent advice and products as I have come to expect. Ian gave me really helpful advice about walking footwear and water bottles and Lisa was very helpful at the till, including acknowledging the limits of her knowledge and getting a colleague. I left feeling very happy
March 2, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Sheffield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Staff were very helpful in me finding…
Louise was very helpful in me finding exactly what I needed
February 28, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Staff really helpful
Staff really helpful. Found the size I wanted even though not on the rail. New delivery, and had to search, but very happy to help.
Lisa on the til, very helpful too. Cheerful Shopping
February 27, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great service
Great service, I went in clueless and staff were so friendly helpful, I found exactly what I needed. Big thanks to staff Tony, Harvey and Louise.
February 26, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
It hasn't arrived yet.
February 20, 2026
Reply from GO Outdoors - Sheffield
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
10/10 service from Lisa
Brilliant service from Lisa at Go Outdoors! She always gets my parcels sorted super fast and is friendly, helpful, and professional every time. Makes every visit easy and stress-free. Thank you!
February 23, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Good Service
Nice to be served by someone (Lisa) who prioritises customers over administration. Very helpful at sorting out various discounts.
February 26, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
They some amazing deals I got a euro…
They some amazing deals I got a euro hike bag for 4 great British pounds. And Lisa very helpful and friendly.
February 25, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Sheffield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Popped in on the way home as needed a…
Popped in on the way home as needed a few last minute camping bits before heading away, Louise was incredibly helpful and guided me to the correct items quickly
February 23, 2026
Unprompted review
Reply from GO Outdoors - Sheffield
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Sheffield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Rapid delivery and very good customer…
Rapid delivery and very good customer service
February 11, 2026
Reply from GO Outdoors - Sheffield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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