I went to Go Outdoors in Shrewsbury Town Centre with a query about buying Campingaz cylinder screw in stoppers that I had been unable to resolve myself over the Internet. Kris went out of his way to... See more
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I went to Go Outdoors in Shrewsbury Town Centre with a query about buying Campingaz cylinder screw in stoppers that I had been unable to resolve myself over the Internet. Kris went out of his way to... See more
Company replied
It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially... See more
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I wish I had taken the names of the lovely chaps who helped me on the Saturday 29th August (bank holiday weekend). I came in for a rain Mac (preferred the men's stock although I'm a woman) but als... See more
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One word: Matt. He was amazing. We rock up half an hour before closing on a Sunday afternoon with what was probably his biggest challenge for a while... finding boots to fit me! I had already been els... See more
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Written by the company

6/7 Mardol Head, SY1 1HD, Shrewsbury, Shropshire, United Kingdom
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Thank you to Lilly for your patience and advice when buying a new pair of walking boots recently. I took a while to decide and ended up surrounded by boxes. But I found a great boot that fits well and will last for years. You are ace!
Great service in a tidy well stocked shop. Great service from Max today 👌
Great product value - especially with membership fee - total of member cost and joining fee still below retail cost - Don was really friendly and helpful - the sort of service we need
Dan the assistant was v helpful, fetching various boots for me to try and fielding other queries from customers in a busy shop
I went hoping to replace my waking boots. Dan was right there with help and advice showing me how to spot the waterproof ones. He was so pleasant bringing out different styles for me to try until I found the right pair.
had amazingly helpful help throughout my transaction from Kelly and the team
Helpful and prompt service, and a nice little discount with the membership cards.
Elin was very helpful, knowledgeable and a joy to speak to. She went the extra mile to help me find the correct boots for me.
Didn’t have the boots I wanted but Kris said they could be ordered in at a matched price. He suggested I try on a different type of boot from the same manufacturer to ensure fit and sizing which was very helpful. Arrived in store couple of days later where I tried them on again under the guidance of Kris. All in all an excellent service many thanks.

Reply from GO Outdoors - Shrewsbury (Express)
Had the product I wanted at a very competitive price. Ian, who served me, was helpful and efficient. Great to have a Go Outdoors in the centre of Shrewsbury without having to suffer an out-of-town retail park circus in the New Year sales.

Reply from GO Outdoors - Shrewsbury (Express)
Had a very knowledgable young lady call Kelly help us today. Very professional and caring. Nothing was too much for her.

Reply from GO Outdoors - Shrewsbury (Express)
Variety of products available. Easy to find and polite, helpful staff.

Reply from GO Outdoors - Shrewsbury (Express)
We visited the Shrewsbury branch to buy new walking boots for my son. Rex, who helped us, was knowledgable, patient and very helpful. He also helped us save money on the purchase, which was much appreciated just before Christmas.

Reply from GO Outdoors - Shrewsbury (Express)
Ever since covid a few years ago the Shrewsbury store stopped putting out tents on display.
Having tents on display really helps decide which ones are suitable at my last visit I saw a whole new range of lightweight tents from the phoxx1 to the bandicoot even a tarp was listed but none of them were on show so I never bothered looking into it any further.
I can't stress how important it is to have this stuff out on display it really makes going to Go Outdoors so much different than any other outdoors store.

Reply from GO Outdoors - Shrewsbury (Express)
Needed a new fleece/soft shell jacket for work,and this kne from Peter Storm fr under £45 looks like an absolute bargain,I just hope it doesn't let me down when I'm wearing it

Reply from GO Outdoors - Shrewsbury (Express)
Very helpful staff and quick to help you . Your store was well laid out easy to find what your looking for keep up the good work thanks

Reply from GO Outdoors - Shrewsbury (Express)
Visited this store on the 15th December, whilst staying over in Shrewsbury. Picked up a double CampingGaz stove in the sale, at an excellent price. Ian, Max and Kelly were extremely helpful and friendly, professional service with a smile! Even allowed me to leave it in store so I could continue my shopping. Thank you.

Reply from GO Outdoors - Shrewsbury (Express)
Good honest service without the unnecessary frills.

Reply from GO Outdoors - Shrewsbury (Express)
Very helpful (not pushy) lady staff member !

Reply from GO Outdoors - Shrewsbury (Express)
Went into the Go Outdoors Express in Shrewsbury today to look for a certain type of hybrid insulated jacket.
I was attended to by Kelly who went out of her way to try and find the right one for me spending at least 10 mins looking in the store and on the firms website.
Nothing was too much trouble she even asked another member of staff to try and help.
I was most impressed by her keeness to help so thankyou to Kelly and the other member of staff (male) whos name I didnt get.

Reply from GO Outdoors - Shrewsbury (Express)
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