I went to Go Outdoors in Shrewsbury Town Centre with a query about buying Campingaz cylinder screw in stoppers that I had been unable to resolve myself over the Internet. Kris went out of his way to... See more
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I went to Go Outdoors in Shrewsbury Town Centre with a query about buying Campingaz cylinder screw in stoppers that I had been unable to resolve myself over the Internet. Kris went out of his way to... See more
Company replied
It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially... See more
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I wish I had taken the names of the lovely chaps who helped me on the Saturday 29th August (bank holiday weekend). I came in for a rain Mac (preferred the men's stock although I'm a woman) but als... See more
Company replied
One word: Matt. He was amazing. We rock up half an hour before closing on a Sunday afternoon with what was probably his biggest challenge for a while... finding boots to fit me! I had already been els... See more
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Written by the company

6/7 Mardol Head, SY1 1HD, Shrewsbury, Shropshire, United Kingdom
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Hang on a minute...£100 off a £140 down jacket? What a great deal! So I paid my £5 to become a "member" and handed over the £40! Just as importantly, the staff were great, not pushy or in your face but polite and extremely helpful, particularly Kris, Laura and a young man who was really informative about camping gear upstairs. They're simply a credit to the company.
Kelly was very helpful and new her job at Go Outdoors Shrewsbury express found what I needed in your shop .
Extremely helpful at till. My GO card was not recognised so searched and issued replacement to ensure I got members price.
We called in on Sunday and Kelly was extremely helpful and courteous
I just bought waterproof bottoms. All a bit pricey for me but had lots of help from Kelly and ended up with the right pair for my budget / requirements. She gave us some useful info about hand warmer products too.
Thanks!
Staff all very friendly and helpful. Range of stuff slightly limited, but only a small store and stocks a reasonable range. Prices very competitive
Member of staff came and asked if they could help, collected my order and served in polite and friendly manner. Super service!
Excellent service from Elin, not pushy but knew the products and was able to help make right purchase for us
Friendly and very helpful staff. Dealt with request in detail and gave good knowledgeable information. Clean and tidy store.
On the off chance on finding a Waterproof jacket and I found what I wanted. Size is always the issue. Great help from Kelly in finding my size and then explained the features of the Jacket. Top service. Many thanks
Fantastic shopping experience. Friendly staff and well stocked store. I was served by Kelly who was very professional and approachable.
Served by Laura and Will, both were helpful and efficient. Had a lovely conversation with Laura :)
Patient and helpful assistance from Lilly in helping me choose a pair of walking boots.
Great shop and easy to access - friendly staff thanks Kelly
Fantastic Service from Laura over 2 visits and Will yesterday ! My husband was quite indecisive about the walking boots that he was trying on and tried on lots !
In the end we decided to return the next day to further the indecision ! In the end REALLY pleased with the very good walking boots and a couple of hats that we purchased . Laura and Will very very patient, good humoured and made sure we were ok with the eventual purchase. Thank you .
I popped into today knowing what I wanted but Kelly still made sure that the product I purchased was fit for the purpose I needed it for. I've always found the staff in this store (as with others) to be friendly and helpful. There are usually some good offers instore too.
Back in November 2024 we visited the GO Outdoors Shrewsbury branch to purchase backpacks, ahead of our travels to South East Asia!
We had done our research, but Kelly was extremely kind and informative in advising my wife and I to purchase Osprey (Farpoint & Fairview 70L) bags.
As DofE leaders, Kelly also helped us to receive useful and fair discount.
The branch was clean, tidy and supporting staff were all very friendly.
I would certainly recommend this branch to others.
Thanks again Kelly 🙏🏻😊
We were served by Rex who was very attentive without being pushy. He fetched and carried numerous boxes of boots and at the point of me giving up, he pointed out a pair I hadn't noticed. They were perfect!
Exactly what I would expect except service by Chris and Kelly today great knowledge on the product thanks guys
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