I went to Go Outdoors in Shrewsbury Town Centre with a query about buying Campingaz cylinder screw in stoppers that I had been unable to resolve myself over the Internet. Kris went out of his way to... See more
Company replied
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I went to Go Outdoors in Shrewsbury Town Centre with a query about buying Campingaz cylinder screw in stoppers that I had been unable to resolve myself over the Internet. Kris went out of his way to... See more
Company replied
It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially... See more
Company replied
One word: Matt. He was amazing. We rock up half an hour before closing on a Sunday afternoon with what was probably his biggest challenge for a while... finding boots to fit me! I had already been els... See more
Company replied
I went to buy walking boots. I was served by Elin and Ed who spent well over an hour incredibly patiently and knowledgeably helping me make the right decision. I truly felt that their goal was to d... See more
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Written by the company
Written by the company

6/7 Mardol Head, SY1 1HD, Shrewsbury, Shropshire, United Kingdom
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Visiting your store today Laura was very helpful & couldn't have done more for me. I had tried on a pair of Brasher zip off trousers on Saturday & returned to buy them sadly the size I wanted had been sold & there were no more. Laura checked other stores & looked how long an order to home would take. She even phoned the local Blacks store to check their stock.
After looking with her again she found the same trousers(I had seen them & thought they were cut offs) but without the zip off bottoms which I was more than happy to have.
So a very happy customer!

Reply from GO Outdoors - Shrewsbury (Express)

Reply from GO Outdoors - Shrewsbury (Express)
Helpful salesperson Kris steered me towards a choice of walking shoes within my price range and then explained the Member’s Club benefits to me. Shoes were discounted heavily and then on setting up the Club Card (£5 cost) cashier Laura told me of further discounts for National Trusts members. Total reduction was £45 even with £5 membership. Well done.

Reply from GO Outdoors - Shrewsbury (Express)
Elin was very professional, friendly and polite, helped me find a great pair of walking shoes. Thank you.

Reply from GO Outdoors - Shrewsbury (Express)
I was looking fo 100% water proof boots
Didn’t know what to go for
Lilly answered all my questions and helped me pick a pair out

Reply from GO Outdoors - Shrewsbury (Express)

Reply from GO Outdoors - Shrewsbury (Express)
We were served today by Kris and Ed, they were friendly, funny, honest, and very helpful.

Reply from GO Outdoors - Shrewsbury (Express)
3 staff on duty. Very helpful, polite, good humour.

Reply from GO Outdoors - Shrewsbury (Express)
Visited the Shrewsbury store looking for a coat suitable for Switzerland and colder weather and snow. Kelly helped me , sorted my Go Outdoor coat and served me with my purchase. Made my experience to store a good one, I'm not a slim size so felt conscious going in, but was made to feel welcome and helped to find the right jacket. Thank you Kelly . X

Reply from GO Outdoors - Shrewsbury (Express)
Staff at the Shrewsbury store, especially Laura, went out of their way to help with my purchase.
They were polite, cheerful + made sure I got the great deal I was hoping for.
My new coat, which was delivered to my home miles away, is perfect. Thankyou!
Very nice staff .. great discounts.. very reasonable prices for a very good quality products .
We were served by Elin .
The goods were a great price for excellent quality.
Looking for a new pair of walking boots, I have to say Ed was exceptionally helpful and willing to spend the time to fully understand exactly what I was after and really needed.
Further assisted by Kelly and Will at the till, in the end my wife and I both ended up buying great value and comfortable walking boots.
What service. I am female with size 3.5 feet. Kelly went above and beyond to find me a pair o walking boots that fit perfectly. She knows her stuff.
Very helpful, ordered an item to be delivered to another store nearer home. Very pleasant service. Thank you
The staff in this town-centre (Shrewsbury) shop give off a welcoming atmosphere, the store is well laid out, and in the footwear and boot section DAN was helpful, gave good advice and pointers, and didn't try to push a particular sale on me.
I went in to buy a camping kettle and look for some walking shoes. Elin served me and she couldn’t be more helpful. She explained what was available, how the sizes worked and if they didn’t have the size, they could get them in for me. I got exactly what I wanted and more. Chris also gets the thumbs up on the till.
Hang on a minute...£100 off a £140 down jacket? What a great deal! So I paid my £5 to become a "member" and handed over the £40! Just as importantly, the staff were great, not pushy or in your face but polite and extremely helpful, particularly Kris, Laura and a young man who was really informative about camping gear upstairs. They're simply a credit to the company.
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