I went to Go Outdoors in Shrewsbury Town Centre with a query about buying Campingaz cylinder screw in stoppers that I had been unable to resolve myself over the Internet. Kris went out of his way to... See more
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I went to Go Outdoors in Shrewsbury Town Centre with a query about buying Campingaz cylinder screw in stoppers that I had been unable to resolve myself over the Internet. Kris went out of his way to... See more
Company replied
It’s a good store with a good range of things to buy our only criticism is the customer service that lacks a real sense of nothings to much trouble if you ask one of the staff. This is key especially... See more
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One word: Matt. He was amazing. We rock up half an hour before closing on a Sunday afternoon with what was probably his biggest challenge for a while... finding boots to fit me! I had already been els... See more
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I went to buy walking boots. I was served by Elin and Ed who spent well over an hour incredibly patiently and knowledgeably helping me make the right decision. I truly felt that their goal was to d... See more
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6/7 Mardol Head, SY1 1HD, Shrewsbury, Shropshire, United Kingdom
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I was very pleased with the boots I purchased at Go Outdoors in Shrewsbury on the 1st May ( more importantly so was my wife with her new boots).
We received excellent expert advice from Laura who took time and great care to ensure that we bought the best boots that suited our needs and that they fitted properly.I was undecided between a size 8 and 9 but after trials on the ramp at Laura’s suggestion I opted for the larger size which fit perfectly.
Well done Laura and many thanks from us both.
Richard and Elizabeth Shortridge

Reply from GO Outdoors - Shrewsbury (Express)
The staff at go outdoors at pride hill, Shrewsbury are fantastic.So very helpful.

Reply from GO Outdoors - Shrewsbury (Express)
Great store as always, extremely helpful staff who knows their stuff,keep up the good work 👍🏻

Reply from GO Outdoors - Shrewsbury (Express)
Elin was extremely helpful fetching different walking trainers and different sizes until I found the best pair.
I really appreciated her advice, my trainers have been great, I am glad I went with the bigger size. Thank you!

Reply from GO Outdoors - Shrewsbury (Express)
The staff at Shrewsbury Express Kris and Lilly were very helpful and friendly. They advised me about the different waterproofing levels and treatment methods for my walking shoes to keep them at their best. I am very happy to recommend the store and will continue shopping at GO Outdoors.

Reply from GO Outdoors - Shrewsbury (Express)
Easy transaction.Staff were courteous and appeared to have a good knowledge of products and were people friendly.
I will go again

Reply from GO Outdoors - Shrewsbury (Express)
Popped in to ask a few questions and to get help making my mind up with which tent was for me. What started off as a few questions ended up with me leaving with a new tent in hand. The professionalism and knowledge of the chap who served me was second to none, he answered all my questions at ease, even made me think of a few things that I hadn’t thought of. I highly, highly recommend and won’t hesitate to buy from here again,

Reply from GO Outdoors - Shrewsbury (Express)
Visited your branch in Shrewsbury. The assistant in the footwear department was very helpful & polite. He took me downstairs to complete my sale & even renewed my discount card with no fuss at all. Pleased with my purchase & I had a very positive experience. Thank you.

Reply from GO Outdoors - Shrewsbury (Express)
Just called in to get a sleeping bag and Alex did a great job showing me through the best options and explaining the labelling. Happy Days, great store

Reply from GO Outdoors - Shrewsbury (Express)
Ian was very helpful and able to answer all questions which I had regarding my purchase and helped make a balanced choice

Reply from GO Outdoors - Shrewsbury (Express)
All the staff were so helpful and especially one gentleman who had slot of experience with walks marathons etc Gave good advice

Reply from GO Outdoors - Shrewsbury (Express)
Imy wife and I went into GO outdoors in the center of Shrewsbury with the vague interest in replacing our walking shoes. The shop assistant Ed introduced himself and said could he help at first I said no it was once we had found some shoes that might be of interest we started to talk to him. He was very knowledgeable very helpful and not pushing to make a sale in any way in the end of my wife and I both bought shoes and we're very pleased with the level of customer service that he gave.

Reply from GO Outdoors - Shrewsbury (Express)

Reply from GO Outdoors - Shrewsbury (Express)
Ian served me and was knowledgable and helpful. Polite, friendly guy so came away happy with my purchase. Very competitive price for good quality shoe! Love this shop

Reply from GO Outdoors - Shrewsbury (Express)
I needed advice and help in buying a pair of ladies walking boots for my hiking trip to Nepal last November.
Ian at the Shrewsbury branch patiently helped me try on various brands and models as well as various sizes for the perfect fit. They needed to be waterproof with a good grip on mountainous terrain.
In the end we decided on Merrill boots which had to be ordered. They were perfect and ticked all the boxes, perfect fit, waterproof, comfortable and a good grip and a good price.
Brilliant service…thank you!

Reply from GO Outdoors - Shrewsbury (Express)

Reply from GO Outdoors - Shrewsbury (Express)

Reply from GO Outdoors - Shrewsbury (Express)
Went in with my £5 off voucher, great value buy plus quick and efficient service from Dan 👍

Reply from GO Outdoors - Shrewsbury (Express)
Very good customer service. Very helpful staff that are interested in their customers and getting it right for them. Also had the same consistent quality of good service about 2 months ago. Thank you

Reply from GO Outdoors - Shrewsbury (Express)
Kris and Dan were excellent. Very informative when buying shoes and helpful with the new members card. Great. 14/3/25

Reply from GO Outdoors - Shrewsbury (Express)
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