Staff were helpful and knowledgeable. I purchased two bikes, one online and the second was on display. The online bike arrived as promised. The in-store bike took three telephone conversations to ensu... See more
Company replied
Location
Switch locationUnit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA Shresbury, GB
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See what reviewers are saying
We bought some hiking boots for our (nearly) 16-year old daughter. John was attentive, knowledgeable and helpful during the process of choosing the right pair of boots and we were very pleased with ou... See more
Company replied
I went to the Shrewsbury store after my old tent died at the start of a music festival. I was served by Elijah who was fantastic. He listened to what I needed, made a suggestion based on personal exp... See more
Company replied
Bought a display tent today. Assisted by Stuart and Jude who dismantled and packed it very quickly. Very helpful. Excellent experience. Brilliant team.
Company replied
Company details
About GO Outdoors - Shrewsbury
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Unit 2A Building 1 Sundorne Retail Park, Battlefield Road, SY1 4YA, Shresbury, United Kingdom
- 01743 297040
4.8
Excellent
3K reviews
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Best place for bikes!
Phil had excellent knowledge on the bikes and was incredibly helpful and kind. I would highly recommend this store for the wonderful staff. Thank you
March 28, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Excellent Customer Service
The store personnel were fantastic at resolving my issues and provided excellent customer service.
March 26, 2026
Reply from GO Outdoors - Shrewsbury
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
I was with a friend and we were served…
I was with a friend and we were served by a lovely young man called Ryan, he had the patience of a Saint and was very helpful. Thank you Ryan.
March 26, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
We always come to go outdoors in…
We always come to go outdoors in sundorne because they always give such great customer service. Today we served by Ethan and Maya both were so helpful and friendly and made our purchase very easy and enjoyable.
We will be back soon, thank you both.
Tracey & Stephen
March 25, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Shrewsbury
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
John and Dan were brilliant
John and Dan were brilliant. Dan brought the tent knowledge and John was amazing
March 21, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Walking Boots Purchase
We popped along to purchase a pair of walking boots for my husband's birthday. We were served by Adam who was courteous and extremely helpful.
Keep up the good work Adam.
March 15, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Love the member prices
I was really impressed with the member prices and the fast delivery
March 2, 2026
Reply from GO Outdoors - Shrewsbury
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Brilliant service from GoOutdoors Shrewsbury
⭐️⭐️⭐️⭐️⭐️ Brilliant customer service from Freddie and Holly on DofE walking boots and liner socks. Extremely helpful, knowledgeable and friendly support with our autistic son.
March 16, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Very helpful
We were looking for walking boots and shoes for myself and my daughter, Dominic was super helpful, nothing was too much trouble. Back and forth he went, getting pair after pair for us! We both came away happy with our purchases.
March 15, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
The survice was absolutely outstanding…
The survice was absolutely outstanding especially holly the help was perfect a couldn’t of had a better experience
March 15, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Fantastic help from Holly and the other…
Fantastic help from Holly and the other team member in selecting suitable walking boots for our son. Both knowledgeable and didn't rush us which was much appreciated.
March 15, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Great service!
We went in to purchase walking boots for my daughter and were served by John. He was so helpful making sure we got the right boots. Great service! Thanks
March 14, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great range of clothing
Great range of clothing, equipment, and accessories. Great prices. Friendly staff.
February 23, 2026
Reply from GO Outdoors - Shrewsbury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
As Yorkshiremen often are Phil was an…
As Yorkshiremen often are Phil was an incredibly kind and helpful man. I was on a work trip from Leeds and Phil helped me find a brilliant last minute pair of shoes. He was very attentive and answered every stupid question I had. A great introduction to Shrewsbury.
March 9, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Holly was absolutely amazing
Holly was absolutely amazing, we walked in looking to kit our child out for his DOE but had no idea where to start. Holly came to the rescue by giving her time and expertise. Thank you so much. I would seek Holly out for any advice needed.
March 8, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Exceptional service from Ethan
Exceptional service from Ethan. Went the extra mile with customer service, would definitely recommend.
March 7, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Had good customer service from Simon…
Had good customer service from Simon for some replacement boots, honest advise, no hard sell, just way should interact with customers.
March 6, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Elijah was extremely helpful
Elijah was extremely helpful, knew what he was talking about. A genuinely nice human and was honest which is hard to find. Go outdoors are lucky to have him.
Thanks.
March 5, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Hollie was very attentive nothing was…
Hollie was very attentive nothing was to much trouble we had dealings with another 2 members of staff i didn't get their names but they were all a credit to the company
February 18, 2026
Unprompted review
Reply from GO Outdoors - Shrewsbury
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
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