Miranda who served us was very helpful stressing the value of orthotic insoles to relieve pressure on the foot and selecting the best brand for my requirements.This store is always our first choice w... See more
Company replied
Location
Switch locationCoach Street 1, BD23 1LH Skipton, England, GB
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Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... See more
Company replied
Visited today for some new hiking/trecking shoes. What a pleasant experience. Served by Caitlin B who was very pleasant, helpful and knowledgeable on the products avaliable, all with a smile. After... See more
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I spent ages trying on waterproof jackets and eventually found the right one. The staff were very friendly and helpful, giving good advice to help me narrow down the choice and seemed to be speaking f... See more
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Company details
About GO Outdoors - Skipton (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Coach Street 1, BD23 1LH, Skipton, England, United Kingdom
4.9
Excellent
209 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent service
Miranda who served us was very helpful stressing the value of orthotic insoles to relieve pressure on the foot and selecting the best brand for my requirements.This store is always our first choice when purchasing a new pair of walking boots.
July 2, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great friendly advice from Miranda
Great friendly advice from Miranda, very knowledgeable about best insoles.
June 26, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff and the size we…
Very helpful staff and the size we wanted was in stock.
June 12, 2026
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff & comprehensive stock big price rise
Helpful staff.
Good selection of stock.
Had just the walking shoe I needed to replace boot I first bought about 18 months ago.
As I was buying a replacement for the previous item I was surprised how much it had increased in price by 50% in just over a year. This price rise is most likely due to international economic factors. Thanks President Trump.
June 19, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Thank you. We’ll be back.
June 14, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Nice little store helpful staff
Nice little store. Came for a visit just to have a look. Ended up buying quite a few bits thanks to the staff member Eboni for the information given on the products. Very knowledgeable and friendly. Will be back again and hopefully Eboni will be there to help again.
June 5, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Store well laid out with the walking…
Store well laid out with the walking ramp etc.
Miranda was super helpful choosing with my son, thank you!
May 20, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Miranda was Simply courteous and…
Miranda was Simply courteous and extremely helpful. A lovely experience.
Very well done 👏.
May 17, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
I was served by Eboni at the Skipton…
I was served by Eboni at the Skipton store on Sunday the 18th April , she was very helpful and knowledgeable about the hiking boots I was trying on . I ended up buying the boots due to the great service given by her . Mrs L Jackson
May 17, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
fab place in a fab area
Emma and all the staff so helpful at the skipton branch....such an easy store to walk round...loved our purchases too x
May 16, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Excellent service
Excellent service, I was talking to Lizzie she was very friendly and informative; pointed me in the right direction for what I needed. Very happy.
May 17, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Miranda was super helpful
Miranda was super helpful when shopping for a waterproof jacket. No overselling (which is rare and very much appreciated), just informed and practical advice.
May 14, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Merrell walking boots .Brasher trousers.
Got Merrell walking boots from shop. They didn't have my size in Brasher rain trousers so ordered on line.
Both products are excellent.
March 30, 2026
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
We had great service from Miranda who…
We had great service from Miranda who had a thorough knowledge of the products and made helpful suggestions. We would certainly shop there again.
April 15, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
A successful visit to Skipton store in North Yorkshire
Visited Skipton store in North Yorkshire yesterday! We received a wonderful service from who we think may of been the Manager. He was attentive & provided us with plenty of product information. A great shopping experience with Go Outdoors 👌🏻
April 14, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great advice on walking shoes
I needed a new pair of walking shoes, and Miranda helped me navigate the different options I had. Very happy with my new pair and looking forward to my first long walk in them.
April 10, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great Customer Service and Excellent Value
It was so nice to be able to ask for assistance with some stiff trekking poles bought elsewhere. And when shopping for a waterproof coat that I had struggled to find online in the right style for me, the helpful assistant searched for something that suited my requirements perfectly. Then there was the saving of the member's price which was thirty percent off the retail price.
April 9, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Looked after by Miranda
Looked after by Miranda. Very helpful and knowledgeable. Cheers
April 4, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
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