I was greeted by the worker of the name Lizzie with a beaming smile and genuine joy to be apart of the GO outdoors community. She then helped me and my friends to find the perfect hiking essentials. O... See more
Company replied
Location
Switch locationCoach Street 1, BD23 1LH Skipton, England, GB
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Just started to enjoy some hiking leisurely and the process was made so much easier by the great employees. Especially Lizzie as she had such a great personality and expertise within the subject which... See more
Company replied
Helpful staff. Good selection of stock. Had just the walking shoe I needed to replace boot I first bought about 18 months ago. As I was buying a replacement for the previous item I was surprised... See more
Company replied
Visited today for some new hiking/trecking shoes. What a pleasant experience. Served by Caitlin B who was very pleasant, helpful and knowledgeable on the products avaliable, all with a smile. After... See more
Company replied
Company details
About GO Outdoors - Skipton (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Coach Street 1, BD23 1LH, Skipton, England, United Kingdom
4.9
Excellent
227 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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We bought a pair of walking boots and…
We bought a pair of walking boots and were served by Graham
An excellent service
Polite and knowledgeable he made us feel looked after and appreciated
March 30, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Helpful and personable staff
Paul was really helpful and personable, the store has lots of choice for its size, all the essentials.
March 21, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Emma and Graham were incredible!
Emma and Graham were incredibly friendly, resourceful, and helpful in our time of need whilst very damp! Would highly recommend this branch, very well stocked and equipped.
March 25, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Thanks for helping me find a waterproof jacket!
I spent ages trying on waterproof jackets and eventually found the right one. The staff were very friendly and helpful, giving good advice to help me narrow down the choice and seemed to be speaking from personal experience of the outdoors. I paid £5 to join as a member and was really impressed with the prices I got as a result. Looking forward to going back next time I'm in Skipton!
March 15, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Miranda was so helpful and lovely!
March 11, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
good advice on insoles
Miranda gave good advice on insoles, and helpful on how to order/return them as they weren't in stock. Good range in store, but not size.
March 5, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly staff
Chloe, Caitlin, Tia & Emily were all super helpful making sure I had everything I need for my travelling trip. They were all extremely kind and I’m super grateful to all of them. Thank you :) x
March 7, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent Service
Went in to buy some new walking boots, the service Miranda delivered was excellent, lots of knowledge and got the boots I wanted, a very easy process.
March 5, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Excellent customer service from Alison…
Excellent customer service from Alison on purchase of a new pair of walking boots.
February 23, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Knowledgeable staff member.
Visited today for some new hiking/trecking shoes. What a pleasant experience. Served by Caitlin B who was very pleasant, helpful and knowledgeable on the products avaliable, all with a smile.
After going through the relevant products one was selected. The same staff member then accompanied us to the coat department and was equally helpful in selecting the right coat and base layer to suit requirements.
All in all a great visit and will return when the need arises.
February 27, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very helpful with the return i made
Very helpful with the return i made , quick to repay my original payment .
Very quick to re send my new purchase .
February 20, 2026
Reply from GO Outdoors - Skipton (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Well worth the visit to Go Outdoors Skipton to buy new walking shoes
Was browsing in the walking shoe/boot section couldn’t see what i wanted then Chloe came to help she found the shoes I had been interested in unfortunately they weren’t suitable but Chloe spent a lot of time with me finding shoes that were right for me thank you so much In conclusion I was very impressed with the shop and the staff who looked after me
February 18, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Really good service
Alison was really helpful and a very lovely lady, will definitely be coming back!
February 16, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Received my order within two working…
Received my order within two working days.Brilliant.xx
February 6, 2026
Reply from GO Outdoors - Skipton (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Verry helpfully staff
Verry helpfull staff , didn't have the colour of walking shoes in store but spent time getting correct size fitting before I ordered on line.
February 6, 2026
Reply from GO Outdoors - Skipton (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Great advice for novice walker
Having not purchased walking boots for some years I had some great advice from Miranda who was so patient and provided excellent knowledge in terms of answering my questions! I purchased HiTec summit walking boots along with bargain socks and boot cleaner! Pity Go Outdoors can't influence the weather, wind and cold I can deal with incessant rain is something else! 🤣
February 7, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Dry Robe
Staff were friendly, knowledgeable and helpful.
I was in a rush and tgey were really efficient too.
Product is lovely. Hope it does it’s job.
February 5, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Skipton (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Good quality outdoor wear at competitive prices.
Shopped in store for some RAB waterproof trousers and some gaiters. Members of staff were friendly and helpful, and prices competitive. Very pleased with my purchases and the overall shopping experience.
January 21, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great service
Miranda and Lizzie provided great service - were knowledgeable about the products and so very helpful thank you both.
January 11, 2026
Unprompted review
Reply from GO Outdoors - Skipton (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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