Fantastic staff, very helpful and friendly. We called in close to closing time but that didn't stop them, Liam gave great footwear advice for a trekking trip and knew the products. It's only a small s... See more
Company replied
Location
Switch locationChurch Square Shopping Centre, 26 Church Street, WA10 1BD St Helens, GB
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See what reviewers are saying
I was surprised by the reasonable, wide selection of stock available in what is a relatively small store compared to the more common, larger GO outlets. I was served by Craig who was extremely helpfu... See more
Company replied
We went into the Go Outdoors store to get 1 pair of hiking/walking shoes. During our visit we found such amazing discounts that we bought 2 pairs of shoes, 2 backpacks, a compass and binoculars! W... See more
Company replied
Can honestly say that Liam from the St Helens store was amazing. He sorted us out with my husband’s birthday present & got us a great deal. Will definitely be back when my grandson needs outdoor wear.... See more
Company replied
Company details
About GO Outdoors - St Helens (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Church Square Shopping Centre, 26 Church Street, WA10 1BD, St Helens, United Kingdom
- 01744 413568
4.7
Excellent
178 reviews
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Helpful and friendly
Called in a few times to ask questions always friendly and helpful. Liam helped today.
Would visit this store again.
March 3, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Would highly recommend this store to anyone
Overall a very good experience. I’m often very anxious when it comes to shopping but the staff were very friendly and helpful and were able to put me at ease.
March 1, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Well worth a visit
Arrived at the store today to collect a reserved order. Staff were very polite and friendly and Liam was very helpful. I travelled some distance to visit this store and I was very happy with my purchase and the service received
March 7, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Patient staff
Staff were so patient with us and took the time to explain different products to help us choose the right one for us.
March 1, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Friendly and helpful staff…
Staff were in the process of changing the outlook of the shop, but they had the time to discuss the layout with me and sought my opinion , which I thought was great , but supporting me shopping , the staff were both helpful and supporting me in achieving what I wanted . Will visit again soon
March 3, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
Great customer service, lovely staff that helped me navigate the product I was looking for, will be returning!
March 1, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Brilliant service from staff
Brilliant service from staff. Everyone was so friendly and helpful with excellent knowledge of the products .
February 27, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
GREAT PRICE WITH MEMBERSHIP CARD AND…
GREAT PRICE WITH MEMBERSHIP CARD AND GOOD SERVICE
February 18, 2023
Reply from GO Outdoors - St Helens (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Amazing customer service and helped us…
Amazing customer service and helped us choose the right products for our needs
February 25, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Excellent staff
Excellent staff . Extremely helpful explaining about different jackets
February 14, 2023
Reply from GO Outdoors - St Helens (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Reply from GO Outdoors - St Helens (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Nice staff
Nice staff. Comfortable environment. Didn't buy anything but might next time
February 20, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Fantastic little store and staff - St Helens
Fantastic staff, very helpful and friendly. We called in close to closing time but that didn't stop them, Liam gave great footwear advice for a trekking trip and knew the products. It's only a small shop but was well stocked and gave a much more personalised service than going to the bigger stores. Would recommend, we will be returning to purchase rest of the equipment needed
February 18, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Flask
Got served by Morgan (sorry megan) (staff will get the joke) went totally out of the way to help me on a certain item, thankyou megan your a star.
February 18, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Excellent Service
I was surprised by the reasonable, wide selection of stock available in what is a relatively small store compared to the more common, larger GO outlets. I was served by Craig who was extremely helpful and knowledgeable about the products and he helped me find the perfect pair of Merrell walking shoes. I’ve just worn them for the first time and I can already say they are the most comfortable I’ve had. Would highly recommend a visit to this store.
February 14, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Very easy to order and delivery exactly…
Very easy to order and delivery exactly when stated.
February 14, 2023
Reply from GO Outdoors - St Helens (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
I had a gift card and could not do an…
I had a gift card and could not do an online purchase with it, store manager suggested order in store and get delivered to home, he was extremely helpful and got my order done, it was a very good experience overall
February 12, 2023
Reply from GO Outdoors - St Helens (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Reply from GO Outdoors - St Helens (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great friendly, knowledgeable service
Great friendly service, support & advice. Shoes purchased are ideal for support comfort.
February 10, 2023
Reply from GO Outdoors - St Helens (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Served by David
Served by David today he was lovely and polite and very helpful
January 27, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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