Fantastic staff, very helpful and friendly. We called in close to closing time but that didn't stop them, Liam gave great footwear advice for a trekking trip and knew the products. It's only a small s... See more
Company replied
Location
Switch locationChurch Square Shopping Centre, 26 Church Street, WA10 1BD St Helens, GB
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See what reviewers are saying
I was surprised by the reasonable, wide selection of stock available in what is a relatively small store compared to the more common, larger GO outlets. I was served by Craig who was extremely helpfu... See more
Company replied
We went into the Go Outdoors store to get 1 pair of hiking/walking shoes. During our visit we found such amazing discounts that we bought 2 pairs of shoes, 2 backpacks, a compass and binoculars! W... See more
Company replied
Can honestly say that Liam from the St Helens store was amazing. He sorted us out with my husband’s birthday present & got us a great deal. Will definitely be back when my grandson needs outdoor wear.... See more
Company replied
Company details
About GO Outdoors - St Helens (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Church Square Shopping Centre, 26 Church Street, WA10 1BD, St Helens, United Kingdom
- 01744 413568
4.7
Excellent
178 reviews
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Welcomed by a friendly gentleman called…
Welcomed by a friendly gentleman called David. Helped me out tremendously! I will be making sure this is my go to store from now on!
January 28, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helpful friendly staff
January 7, 2023
Reply from GO Outdoors - St Helens (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great experience in the st helens store…
Great experience in the st helens store on Thursday fantastic customer service from Megan. Thank you I will be back :)
January 12, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Chris is a credit to the company!
Chris helped with an exchange and was wonderful - a credit to the company and an all round lovely young man!
January 9, 2023
Unprompted review
Reply from GO Outdoors - St Helens (Express)
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Had a text to say my click n collect…
Had a text to say my click n collect order is ready for collection, went to the store and they had nothing for me!. Waiting patiently for about 1 hour while they tried to sort it for me which was a very big inconvenience for me and
a missed a doctors appointment because of it, my patients was starting to run out by then. they finally rescheduled it for a further click n collect pick up and offered me just a 15% discount for my inconvenience which i thought was an insult to be honest.
My experience with this was terrible and a very big inconvenience for me.
December 31, 2022
Reply from GO Outdoors - St Helens (Express)
Hello Phil,
Thank you for taking the time to leave a review.
I'm sorry to hear that you are not happy with your recent shopping experience you've had with us.
If you would like to discuss this further, please contact us at onlinereviews@gooutdoors.co.uk quoting your review reference within the subject and contents #TP22795 and provide your order number, full name, and billing address so we can assist you with this further.
We look forward to hearing from you.
Kind regards,
Araiz
Go Outdoors Online Review Team.
New little store and staff were really…
New little store and staff were really helpful and happy
December 21, 2022
Reply from GO Outdoors - St Helens (Express)
Dear Catherine,
I appreciate you taking the time to leave us this review.
I am pleased to hear that
We hope you had a great experience with us and we look forward to seeing you again soon.
Thanks,
Ike,
Online Review Team.
Reply from GO Outdoors - St Helens (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I bought a pair of walking boots and…
I bought a pair of walking boots and they was faulty but supervisor megan was really nice and help to resolve the issue with the boots couldn’t recommend enough.
December 7, 2022
Unprompted review
Reply from GO Outdoors - St Helens (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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