We were told in store that only High Street stores Price Match! These boots were significantly less expensive online so we left your Stafford store without purchasing anything. We have never been info... See more
Company replied
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See what reviewers are saying
Visited the Stafford store a few weeks ago seeking some walking boots. I have had real problems securing the right pair with my plantar fasciitis and tendonitis. Rachel was superb. Using her own podia... See more
Company replied
Immediately made to feel welcome without being pushy. Couldn't help me enough. Their products are very good quality and we've had various coats and boots from them. Also if you become a member there a... See more
Company replied
Store assistant gave really useful and helpful advice on foot care. Recommended socks, tried them and instant relief, along with Compeed, made the day so much more bearable. Blisters all healed and so... See more
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Company details
About GO Outdoors - Stafford (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
11-12 Gaolgate Street, ST16 2BG, Stafford, Staffordshire, United Kingdom
- 01785 336397
4.8
Excellent
255 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Staff were welcoming
Staff were welcoming without being "in your face" . The benefits of having a membership ship card were clear. Liv was very helpful and sorted a card for me, saving money on my purchase.
The shop was well stocked and tidy. Easy to find what I was looking for.
March 6, 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
What a fab shopping experience with…
What a fab shopping experience with Tracey today in Stafford.. very knowledgeable and friendly.. thank you very much
Cindy Passey
March 15, 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Walking boots
Rachel was very helpful and gave me good advice on which walking boots would fit me best. The boots I bought were very competitively priced. I will definitely use the outlet again
March 13, 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Walking boots
Came into store to look for some walking boots. Liv was extremely helpful, and managed to find the correct boots for me! Will be coming here again!
March 11, 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Really great help from the Assistant…
Really great help from the Assistant whose name was Tracey, at the store in Stafford.
March 10, 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Stafford (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Stafford (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Tracy
Tracy, who served me, is a credit to Go Outdoor,
She was knowledgeable and cheerfully efficient.
March 7, 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Liner socks
Tracy, at Go outdoors in Stafford was very helpful today, she checked the stock for a smaller size of liner socks.
March 7, 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Walking shoes
Very helpful staff,Rachel.Excellent value pair of walking shoes for less than £30!
March 5, 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Served by Rachel
Served by Rachel, amazing service and very helpful and kind
March 4, 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
I enjoy my trips to Go Outdoors
I enjoy my trips to Go Outdoors, there is always lots of choice and the staff are always helpful and friendly.
February 28, 2025
Reply from GO Outdoors - Stafford (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The staff were very helpful
The staff were very helpful, especially the lady at the till. We were able to purchase a good quality product for a good price due to being a member and scouting discounts.
February 27, 2025
Reply from GO Outdoors - Stafford (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The service from the member of staff…
The service from the member of staff (sorry for not asking her name) was superb. She was very friendly and helpful.
February 19, 2025
Unprompted review
Reply from GO Outdoors - Stafford (Express)
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
A big thank you!
A lovely lady named Tracy helped me find the correct rucksack this afternoon. I am so grateful for her time and patience, she’s a real asset to your Stafford store!
February 16, 2025
Unprompted review
Made several purchases both in store at…
Made several purchases both in store at Stafford and online. Any problems we’ve had with sizes and exchanges Pete at the Stafford store was super helpful. Excellent customer service from all.
February 3, 2025
Very helpful staff
Very helpful staff - Karen was really friendly and full of useful advice.
February 2, 2025
Unprompted review
On Returning to the Stafford branch for…
On Returning to the Stafford branch for the second time a week apart, Karen immediately remembered us, reminding us “you always go back to the first shop you went too.” She was very helpful and patient, as my partner takes his time in choosing anything! I would like to thank Karen for her excellent customer service because that is as it should be.
February 1, 2025
Unprompted review
Friendly and helpful staff
Friendly and helpful staff, Pete helped me pick out a great pair of boots for my upcoming trip to Asia. Thank you
January 28, 2025
Unprompted review
I love go outdoors
Karen on the till was lovely sorted out my birthday presents for me with my mum, always kind and easy service, 10/10 would recommend shopping for walking/ lounging clothing
January 27, 2025
Unprompted review
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