GO Outdoors - Stocksbridge Reviews 

Went to Go Outdoors for walking boots for my son before his DofE trip and got incredible service from Steve. Really thoughtful and honest advice for my son and cane away with the perfect pair of boots. Truely fantastic service, Steve is a credit to the company!

The Service was excellent and they took the time to make sure my walking shoes were the correct fit.

I travelled from Stockport to the Stocksbridge store to collect 2 pairs of walking shoes, I had ordered on line in readiness for a walking holiday. Only to find one pair of shoes were at the Stockport store , the other pairs’ whereabouts, no one knew. The on line order had been processed incorrectly. Pat at the Stockbridge store made phone calls to locate the shoes in Stockport and to try and locate the second pair. He then found the shoes I had ordered were in stock and although rules meant he could not give a refund, I was able to purchase the shoes they had, so my 1 hour 10 mins journey was not wasted. Thus I have given my review 5 stars, solely for Pat who is certainly a credit to go outdoors. For the go outdoors on line processing procedure I would give no stars!!

Phil and Penny were very helpful with advice on the best walking boots, how to wear them in and care for them.

Penny was great. We always love shopping here.

Great help and product knowledge from Steve

Jo the shop assistant went above and beyond to help. Fantastic helpful staff and very well stocked shop. 5 stars!!

I went to go outdoors today on the hunt for some walking trousers and I must of tried on atleast 8 pairs to make sure I got the right ones, the two ladies on the shop floor was very welcoming and patient with me going back and forth to try on items. One of the ladies was really helpful in helping me decide on the right ones. Jo who served me was absolutely lovely. Will definitely be back ⭐️

Very good stuff .. Pat & Lucy

Fox valley store - very large with great selection and good deals especially for members and the 10% student discount is good. Good service with very friendly staff who sorted membership easy.
Served by Penny.

Very helpful and friendly - Penny & Andy

Everything was easy to do
Store had plenty of items for choice
Eleanor the assistant was polite and very helpful
Will definitely be returning

Overall a good experience

I was looking for a really waterproof and durable jacket and Jo, one of the advisors, spent a good deal of effort to help me understand the different options and tech types. Couldn't fault the service and ended up with exactly the coat I needed.

We ordered 2 x pairs of medium Ron Hill tricksters for my husband on click and collect over a week ago. We requested that we collect them from Fox Valley shop in Sheffield. We have not received any emails but as I was near the store last Thursday I popped in to be told my package was waiting to be collected. When we opened the package at home there was only 1 x pair of tracksters. We rung the shop and was told that the other pair were on the way to the store and that we shouldn't have been given the package until the other pair arrived. We're now on day 8 and still no email regarding the 2nd pair. The staff are Fox Valley told me they were having trouble with click and collect - well they are not wrong. Really bad customer service!. How can retailers like Next and Amazon deliver next day but here we are on day 8, no emails and staff just having a laugh about the rubbish service. I request that someone looks into the fact that I only have 1 pair of tracksters and get back to me ASAP. I WILL NOT BE RECOMMENDING YOUR COMPANY OR USING YOU AGAIN.

Penny was helpful patient and friendly when she served me today. Also I phoned in earlier in the week to ask about specific items and found them as advised.

Attention to detail in finding the right walking boot and fit for my needs Heidi’s knowledge was outstanding. Then at the till Freddie (I believe to be new) was methodical and confident as he had josh overseeing him who was very polite.
Services was outstanding five stars

Nice friendly polite staff, helpful. served today by Eleanor/ruby

Heidi gave excellent help and advice when I was looking to buy a pair of walking boots. She is obviously very knowledgeable on the footwear they sell.
Eleanor at the till was friendly and helpful when I paid for them