I purchased walking boots, shoes and socks for a hiking trip. Tim served me on the footwear department. He was extremely helpful and knowledgeable. I also had help and advice from two female membe... See more
Company replied
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I purchased walking boots, shoes and socks for a hiking trip. Tim served me on the footwear department. He was extremely helpful and knowledgeable. I also had help and advice from two female membe... See more
Company replied
Visited the store yesterday and received fantastic service. Rachael in the shoe department was helpful, patient and knowledgeable about hiking and my particular needs. She went out of her way to find... See more
Company replied
Tim who works at Go Outdoors Swansea, Llansamlet gave us fantastic service and advice on the best hiking boots to take on our upcoming trip to Base camp in Nepal. There was no pressure to buy, jus... See more
Company replied
Ordered 2 different sleeping bags, both were cancelled by the store. No clear information about when order is available. Asked to install a third party app Shop to track orders. Filtering on the websi... See more
Company replied
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Written by the company

Bran Close, Llansamlet, SA7 9DE, Swansea, United Kingdom
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Great selection of hiking gear.
Was served by Nicola, who was very helpful and polite.

Reply from GO Outdoors - Swansea
Max was efficient and informative, Amelia was polite and helpful at the till.

Reply from GO Outdoors - Swansea
Amanda was absoulutly FAB Amazing staff they were all Lovely cannot waot to go back soon! 🤩

Reply from GO Outdoors - Swansea
Was looking for a pair of hiking boots. Served by Tim who was really patient and informative. Helped me make a good informed decision. I have been hiking for years and was nice that Tim was knowledgeable around my hobby. Will recommend and return. Thanks

Reply from GO Outdoors - Swansea
Bryan gave us such good advice as we were buying our first fishing kit! All staff we ve interacted with yesterday were super helpful and friendly.
Excellent service.
Well done go outdoors Swansea.

Reply from GO Outdoors - Swansea
Lovely and knowledgeable staff. Was served by lovely Nicola on the tills who was very happy and helpful

Reply from GO Outdoors - Swansea
Called into the Swansea branch with my faulty electric bike. They looked at it immediately and diagnosed the problem. Fantastic service! I highly recommend The Swansea branch. Thanks again!

Reply from GO Outdoors - Swansea
I was seen and helped by someone quickly. I was buying walking shoes, and I normally have a problem getting shoes which fit (slightly different sized feet), yet the first pair I tried left the shop with me.

Reply from GO Outdoors - Swansea

Reply from GO Outdoors - Swansea
There was a member of staff who was extremely helpful, Sofia went above and beyond to ensure I had all the information needed to purchase the perfect item.

Reply from GO Outdoors - Swansea
My husband and I purchased a tent this week which was ex-display and a pair of trainers. We were so grateful for the support from Amanda and Rachel who went over and above to support us to ensure we knew everything, we used our go outdoors card which provided us with additional savings. The staff were very friendly and accommodating to our two young daughters. The tent was taken down and we were able to collect it in two days after them contacting us. Thank you!

Reply from GO Outdoors - Swansea
Mark and Will were very helpful at today’s visit! They went above and beyond to make sure we found everything we needed.

Reply from GO Outdoors - Swansea
Corey was polite, positive, and very helpful! Products were exactly what I wanted at a great price.

Reply from GO Outdoors - Swansea
My experience was pretty good once again, but when I checked a pair of shorts that I had bought, I noticed that they still had the security tag on, and now I have to drive back to Swansea to get it removed, Which is a pain, as it’s going to mess one of my days off work.

Reply from GO Outdoors - Swansea
Went in today to look at some sleeping bags, Mark was very knowledgeable explaining all the different features, benefits etc. Super helpful.
Was then served by Will who was superfriendly and helpfull

Reply from GO Outdoors - Swansea

Reply from GO Outdoors - Swansea
We always have a fantastic experience at GO Outdoors Swansea, and that’s largely thanks to Mark. He genuinely goes above and beyond every single time we visit. His knowledge is incredible—no matter what we ask, he always has the answer and takes the time to explain everything thoroughly.
On our latest visit, we bought an Osprey bag, and Mark made the whole process so easy. He helped us choose the right one and made sure it suited exactly what we needed, which we really appreciated.
Mark is not only extremely helpful but also genuinely friendly and approachable, which makes such a difference. You never feel rushed, and he always makes sure you leave feeling confident and well-prepared.
Every visit feels like a success because of him, and we honestly look forward to seeing Mark whenever we’re in store. He’s a real credit to the team!

Reply from GO Outdoors - Swansea
Needed new walking shoes. Was helped by a store assistant Tim who took the time to listen to what I wanted and recommended footwear that would do the job. He advised on the merits of the different brands including durability and reliability over different terrains. Bought two pairs with a view to deciding on the right pair at home. Tim explained the returns policy. Very happy with my purchases.

Reply from GO Outdoors - Swansea
The service from Amelia was impecable the time and patiance she had with us on Sat April 4th,

Reply from GO Outdoors - Swansea
Go outdoors in Swansea is a excellent shop.Staff are really helpful.

Reply from GO Outdoors - Swansea
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