GO Outdoors - Thurrock Reviews 

Exchange of christmas gift. Never shopped here before. 1 visit and some excellent service from a lady named Kelly and I will be a regular shopper.

Not only did she deliver excellent customer service, she unkowingly brightened a particularly tough day for me.

Thank you Kelly!

Kelly greeted me as walk over to counter immediately, as always I turned up unorganized can't find order numbers, can't find right text. She was calm and worked her way through my orders, pointed out I cancelled one order but it turned up to store, Kelly dealt with the order needing cancellation, then my return and found my order that I couldn't find the order number for. She was calm and knew what she was doing.

Always friendly staff.

I brought some walking boots. It was the first ime I have shopped in go outdoors and found the assistant to be very knowledgeable and helpful

Jasmin was very polite and kind would definitely recommend going there

Tina was extremely helpful and knowledgeable

Layout and friendly staff

Great store and friendly staff

At the lakeside branch I was met by David H, who helped me purchase a pair of hiking boots and insoles. I wanted to take the time out to mention about the two instances that David has helped me. This weekend being the latest time, I found David consistently patient, informative and very helpful in aiding me in choosing items I needed to purchase. With his pleasant manner and professionalism it makes it a pleasure to shop at GO Outdoors, Many thanks.

Toma and Darcie from Lakeside branch were fantastic in serving. Recommended a quality product and will definitely be back in the future

Grabbed lots of the 25p bags of crisps and had brilliant service at the tills from Lucy and jazmin.

Charlton in the Thurrock branch was fantastic, so knowledgeable and didn’t rush us to make a decision. He spent time going through all the options with us and we didn’t feel rushed. Thank you Charlton

Charlton Thank you for your maintaining am preparing for the extra parts the bike does run smoothly, but there is a slight clicking noise on the gear changing ( chain) which can be fixed next time I'll pop it. Overall I am pleased.

I came in to purchase some new walking boots a couple of weekends ago, David H approached me within a few minutes of me arriving and showed a brilliant level of knowledge & understanding of the products. Not to mentioned he provided great advice on which insole would be best for the particular boot I was interested in. Fantastic customer service and a credit to the company. Merry Christmas David!

I called the lakeside store this morning about a few different items to check stock levels. Lucy was patient and efficient in telling me which items the store had. When I came into the store she served me with a smile. 10/10 service. I will be back

Good price 👍

Excellent, friendly and knowledgeable service from Lucy, David and Lina

Kelly at thurrock was great, was really supportive to a new starter & helped us when an online order went wrong!… thanks Kelly you made our shopping trip

Excellent customer service today from Lucy! She answered all questions and helped set up my membership card. An absolutely splendid member of staff who made my shop so much easier!