We are new to Motorhoming and needed to buy many things for our Awning tent. The staff were so helpful with advice. They even carried most of our stuff to the tills so we could carry on browsing the s... See more
Company replied
Location
Switch locationRiviera Way Unit 2, Riviera Way, TQ2 7AP Torquay, England, GB
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See what reviewers are saying
Visited Go Outdoors Torquay yesterday to buy some camping chairs and a cooler box and the staff were really outstanding. Help was offered without having to find someone; staff were constantly visible... See more
Company replied
Jamie, what an amazing employee. Great knowledge and expert advice. I’ve not experienced customer like this in years. Attentive with advice but not in your face. I got the impression noting was to... See more
Company replied
Holly was great. Very helpful and pleasant. I love Go Outdoors as a shop, always good prices and a fantastic selection of items to look at and feel before you buy. Better than online shopping any day.... See more
Company replied
Company details
About GO Outdoors - Torquay
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Riviera Way Unit 2, Riviera Way, TQ2 7AP, Torquay, England, United Kingdom
4.9
Excellent
765 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I visited the store today to grab some camping essentials
I visited the store today to grab some camping essentials and Leon was a great help!
Many thanks
June 29, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Torquay
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
The staff where pleasant and very…
The staff where pleasant and very helpful, they where happy to direct us to what we wanted. Holly on the chechout was very professional and happy to help us with the membership. The store was clean and well stocked, our experience was excellent.
June 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Gooutdoors Torquay
went to Goutdoors, purchased 3 sets of trousers, served by Holly, lovely and personable manner, very helpful
June 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Good customer service and lovely staff
June 26, 2026
Unprompted review
Reply from GO Outdoors - Torquay
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Leon in the shoe section upstairs was…
Leon in the shoe section upstairs was super helpful and friendly! Thankyou
June 25, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Leon and the rest of the Staff were…
Leon and the rest of the Staff were very kind and helpful answering all the questions about different products. Probably best go outdoors experience I had and I do visit often other branches.
June 24, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Bought some walking boots,the girl…
Bought some walking boots,the girl assistant was very helpful and polite, her name was penny,5 stars.thank you.
June 24, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
LoVed the staff there so nice and…
LoVed the staff there so nice and helpful we was able to get a good paddle board and Leon was really good at helping us
June 22, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
What a lovely group of people that work…
What a lovely group of people that work at this Go Outdoors store. Friendly and helpful.
June 20, 2026
Unprompted review
Reply from GO Outdoors - Torquay
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Reply from GO Outdoors - Torquay
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Visited on 19/06/26
Visited on 19/06/26. Greeted by Leon who immediately was able to show me exactly where I would find what I was looking for in a well stocked store. Have decided what I wanted another member of staff showed me where the fitting rooms were. Leon again served me when I bought my purchase. He was friendly and agreed with my criteria on spec. A very good shopping experience.
June 19, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Friendly helpful staff
On entering the store the staff were very welcoming. Very helpful with the selection and purchase of a paddle board, Leon was both friendly and professional.
June 19, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
10/10 Thank you Leon for reminding me…
10/10 Thank you Leon for reminding me about my blue light & member card! Always amazing choice & great prices
June 19, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Torquay
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
My order was ready to collect 2 days…
My order was ready to collect 2 days earlier than forecast.
June 10, 2026
Reply from GO Outdoors - Torquay
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Order took 9 days to arrive at store…
Order took 9 days to arrive at store for collection. 1 item of 6 was not available but was refunded automatically.
June 10, 2026
Reply from GO Outdoors - Torquay
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Torquay
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Visited Torquay store where I received…
Visited Torquay store where I received a patient and helpful service from Rick whilst purchasing a pair of walking shoes. Rick made every effort to find a pair that matched my requirements. I did not feel under any pressure to make a purchase.
May 20, 2026
Unprompted review
Reply from GO Outdoors - Torquay
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
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