I called in to go outdoors this afternoon to get a replacement pair of over trousers, I spoke to Amelia. who was extremely knowledgable and helpful, accredited to go outdoors training and staff morale... See more
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See what reviewers are saying
Lilly was so helpful, knew her stock, asked the right questions to get what I wanted. She also had a happy smiley friendly personality. Would definitely recommend people to ask for her to help. The... See more
Company replied
Friendly and helpful staff. Been shopping here for years and spent a fair few pretty penny, our sons also shop here. Jess was polite and respectful today on the till. We’ll keep coming bac... See more
Company replied
Liv on footwear was super helpful. I was looking for a new pair of hiking boots and needed to try on quite a few different pairs (sorry Liv!) but she was super helpful and I ended up finding a great p... See more
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Company details
About GO Outdoors - Warrington
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Wilson Patten Street, WA1 1PS, Warrington, United Kingdom
- 01925 906755
4.6
Excellent
2K reviews
Asks customers to review
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I love Go Outdoors
I love Go Outdoors, bought my OEX roof tent from Warrington store, staff very helpful and I love everything I’ve bought!
May 6, 2026
Reply from GO Outdoors - Warrington
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Reply from GO Outdoors - Warrington
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Visted the store today and was served…
Visted the store today and was served by Amelia she was very knowledgeable and happy too help although being busy which made the shopping experience enjoyable. She explained every pro and con of every item we chose, great customer service and willingness too help, thank you again!
June 27, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Not helpful,
Not helpful? Went to the store today 26/6/26.to purchase an awning, a fairway 100 A. ask the girl and the guy at reception have you got one and she looked on the phone and said no !? so I thought I’d just have a look!! and there was one there !? I said to the girl, it’s always probably better to physically look !?,she said oh I can’t leave my till?? yet there was 3 !! people standing 🧍 there ! at that moment!,So it’s a good job. I looked for one , .not very helpful.
June 26, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Thank you for taking the time to share your recent instore experience.
We are sorry to hear about your experience in store and that you were initially advised the awning was unavailable when there was stock on the shop floor. We appreciate how frustrating this must have been, especially after you were able to locate the item yourself.
Providing accurate stock information and helpful service is important to us, and we're disappointed that we fell short on this occasion.
Your feedback has been shared with the store management team so they can review what has happened and improve on the customer experience.
We do hope we get the opportunity to provide a better customer service experience instore in the future,
Kind regards
Go Outdoors Customer Care Team
Gas regulator
Went to Go Outdoors Warrington today after having problems with a regulator for my gas BBQ. Baz, Jack and Charlotte were very helpful and polite, and got my problem sorted. In the future Go Outdoors will be my first port of call when I need any thing again. Thanks to you all
June 25, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
The staff promised will help to build…
The staff promised will help to build the bike after purchase it. When the bike arrived the shop told me no one can help as the staff is on leave for a month !!
June 11, 2026
Reply from GO Outdoors - Warrington
We are sorry to hear of your disappointment regarding your recent purchase.
So we can look into this further with the store concerned we have contacted you via email to discuss further.
Once we have your response we can certainly advise further. We look forward to your reply at your convenience.
Kind Regards
GO Outdoors Customer Care
Fantastic all staff especially jake on…
Fantastic all staff especially jake on the bicycle section i was there for the fishing he didn't know much about fishing because he said hes not been trained on it please train him because he helped me as much as he could what a fantastic young man every perrent would be proud of....
May 27, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great Service
We were served by Donna who was extremely helpful and friendly.
June 10, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Liv served me looking for walking…
Liv served me looking for walking boots. Very attentive and helpful, really nice girl and was very knowledgeable. Thank you
June 10, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Visited Go Outdoors
Visited Go Outdoors, Warrington this morning, i find this branch most inviting. Outside the main entrance there is a clean bowl of dog water & some doggy biscs in another bowl - how welcoming is that for our 4 legged friends. We had our Roxie with us so she thought this wonderful as well & great that you can take your dogs in store, she likes camping as well. A bright clean store with all merchandise on display clearly. Found myself a nice waterproof jacket & also a gillet for those chilley days. Went to the tills where i was served by Sue, very friendly with a lovely smile & very efficient. A pleasure to shop here. We'll be back.
June 9, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Liv was friendly and helpful
Liv was friendly and helpful, would recommend Go Outdoors
June 2, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent service
Visited Warrington branch today and was served by a very helpful and polite young lady.
A great credit to GO Outdoors !!
June 5, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Charlotte at the Warrington branch…
Charlotte at the Warrington branch served us this evening. What a lovely, helpful person. Helped us sort out our new loyalty card and was a pleasure to speak to. Very professional and knowledgeable.
June 4, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service …
There were a few price discrepancies with the online price and in store price but between becca and sue they sorted me out brilliantly. Very friendly both of them and excellent customer service.
June 2, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I was served this morning by a lovely …
I was served this morning by a lovely lady called Sue. She was very helpful & cheerful. Thankyou for making my visit a good one.
June 2, 2026
Unprompted review
Reply from GO Outdoors - Warrington
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Had great service from Sue
Had great service from Sue, when we called in to exchange our caravan battery.
Thanks Sue
June 1, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Louise at the Warrington store was excelllent
Louise at the Warrington store was incredibly helpful, and allowed me to get the best value for my purchase - I will definitely return
May 26, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Exceptional team member at Warrington store
Liv at the Warrington store went above and beyond to help us in purchasing a gas bottle for our bbq, we hadn’t got a clue which we needed.
Having earlier that day visited so many places to buy one everywhere sold out or could only exchange an existing bottle.
From arriving at the store to purchasing was effortless
Thanks Liv
May 23, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Warrington
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
The whole team were so helpful when I…
The whole team were so helpful when I dashed in just before closing, this Friday 22nd May. Like super duper helpful. Kids in tow and 1% battery on phone for payment, we were directed to what we needed, supported through decisions and made to feel welcome even 15 minutes before closing....on a FRIDAY NIGHT!!!
Straight up don't see this kind of effort from a young workforce enough! These guys rallied together and got the job done. It was a three figure spend and I felt confident I had all the right bit when leaving.
May 22, 2026
Unprompted review
Reply from GO Outdoors - Warrington
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
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