Barry -Store Manager Warrington 100% customer service Barry helped us find our ideal Tent and other items we were looking for. We’ve even been back since to purchase other items and was greeted b... See more
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I was made up the fact that I could order membership, and automatically the discount was without receiving my membership card yet. Happy the items online and there were all available for the AM next d... See more
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I ordered, through click and collect, a cool box and 2 packs of ice blocks. They were out of stock of the cool box but carried on with the rest of the order without the option of cancelling the ful... See more
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Needed to go back for two things after a visit previous day. Bought a camping chair, one of the arms was faulty, no problem exchanged it. Other thing I queried was the previous day I purchased a man’s... See more
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Company details
About GO Outdoors - Warrington
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Wilson Patten Street, WA1 1PS, Warrington, United Kingdom
- 01925 906755
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent selection and with really…
Excellent selection and with really good prices.
October 24, 2025
Reply from GO Outdoors - Warrington
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Warrington
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Warrington
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
All staff in warrington were fantastic
October 14, 2025
Reply from GO Outdoors - Warrington
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Louise was very helpful in finding the…
Louise was very helpful in finding the item I was looking for, quickly and happily
October 15, 2025
Unprompted review
Reply from GO Outdoors - Warrington
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Good range,like the Peter Storm but…
Good range,like the Peter Storm but they had a great range of other waterproof garments!
October 5, 2025
Reply from GO Outdoors - Warrington
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Very helpful staff
Very helpful staff, a great choice and good value.
October 7, 2025
Unprompted review
Reply from GO Outdoors - Warrington
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great service
Every one in store was extremely helpful. They ordered the coat I bought. Had it delivered so I got the full discount the manager deserves a special mention she really is a star.
October 3, 2025
Reply from GO Outdoors - Warrington
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Good range of camping sleeping mats to…
Good range of camping sleeping mats to look at and choose from, which really helped to make the right choice
September 29, 2025
Unprompted review
Reply from GO Outdoors - Warrington
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Warrington
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
a nice shopping experience as wide…
a nice shopping experience as wide range of products with very competitive prices available
September 28, 2025
Unprompted review
Reply from GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Helpful and knowledgeable staff
The staff in the store were really helpful and very knowledgeable about the products in store.
September 23, 2025
Reply from GO Outdoors - Warrington
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Outstanding customer service
The level of customer service was outstanding especially note worthy was the help from Louise and Ciara. Ciara was of great help sorting out Merrell walking shoes for my up coming trip to India. She showed good product knowledge and also showed empathy for my requirements.
The whole process was so enjoyable I will return to this store even though it's out of my area it will be worth the trip.
September 10, 2025
Unprompted review
Reply from GO Outdoors - Warrington
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Warrington
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Shop clean and presentable
Shop clean and presentable. Not as much choice as I thought there would be. However, I did get the item I went for.
Staff on tills were helpful and friendly.
Good experience all in all. One gripe is I am receiving too many emails from you. I have unsubscribed but they still arrive.
September 16, 2025
Reply from GO Outdoors - Warrington
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Liv is so helpful and pleasant
Liv is so helpful and pleasant. It’s nice to be greeted with a smile it doesn’t happen to often these days. Lovely girl and very knowledgeable. Will definitely visit again
September 15, 2025
Unprompted review
Reply from GO Outdoors - Warrington
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
A very good outlet but the fishing dept needs something serious attention.
I only go to this shop for some of my fishing accessory replacements because it offers greater value than the only other dedicated tackle shop. The product i use a lot of is extremely high value for the money and over 1 pound per bag in saving.
My only gripe is the stock levels. Although they do stock a vast array of product that I do use and need most of the time the Warrington store doesn't have it but it does offer me an 18mile round trip to other stores that seemingly do replenish their stock quite regularly.
Other than this I am always provided with a good service either with enquiries or at the point of sale.
All in all I do value this shop for my needs and I am a regular shopper but I do wish someone would get a grip of the stocking levels.
September 14, 2025
Unprompted review
Reply from GO Outdoors - Warrington
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Great service from Jessica
Jessica was excellent serving me today. My membership had run out so I didn't think I'd be able to use my discount, but she renewed it for me and applied the discount at the same time. Great service!
September 13, 2025
Unprompted review
Reply from GO Outdoors - Warrington
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Great products at great prices under…
Great products at great prices under one roof locally
September 9, 2025
Reply from GO Outdoors - Warrington
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent customer service
Had exactly what I was looking for. Really friendly and helpful staff, particularly Louise who was on checkout when I went to pay. Will absolutely return!
September 9, 2025
Unprompted review
Reply from GO Outdoors - Warrington
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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