Mell was really professional, friendly and knowledgeable. Started by asking what type of walking I was going to be doing and what budget I had in mind for a pair of new walking boots. She talked me th... See more
Company replied
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See what reviewers are saying
I ordered some work shorts online that I needed to return, they were too small which was no faults of the store. I was able to come in and buy a new pair that were the correct sizing. Everybody was ve... See more
Company replied
Mel was really helpful when trying chose walking boots. She was great at recommending boots for stability and terrain we were going to be hiking on. She was happy to help with getting sizes suggestin... See more
Company replied
I'm going camping for the first time in ten years this year and so I had a fair few things to get. All the staff at the Wolves branch were attentive, friendly and helpful- Jess and Denton were a big... See more
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Company details
About GO Outdoors - Wolverhampton
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Eagle Street, Bilston Road, WV2 2AQ, Wolverhampton, United Kingdom
- 01902 907455
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
We were helped by Ashley and his…
Would definitely bring my custom here again, our server (Ashley) was brilliant and so helpful!
May 22, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
We were helped by Ryan in the…
We were helped by Ryan in the Wolverhampton branch today he helped us find everything we needed to make our camping holiday run as smoothly as possible, he even help us take our purchases to our car, thank you
May 25, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Very good experience
Very good experience! The cashier (Sabrina) helped us save a lot of money, was very helpful 😁
May 25, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great service from John at the tills…
Great service from John at the tills today. Very friendly.
May 20, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Prompt and efficient service
May 18, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
They had exactly what I was looking…
They had exactly what I was looking for. Abby, who served me, was friendly and efficient
May 17, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Wolverhampton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
We went to view a completely different…
We went to view a completely different tent to the one we bought because of the door. Glad they had both pitched. Checked stock the week after and signed up for the text message discount. Staff working 24/4/26 & 01/05/26 were more than helpfully. Great service.
May 1, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Staff are helpful but not intrusive…
Staff are helpful but not intrusive when you're looking around. Great knowledge and perfect customer service. Ade on the till was amazing.
May 15, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Brilliant tent.
Fast delivery. Great looking tent. Bargain price. Not used it yet but really looking forward to trying it on our next camping trip
May 6, 2026
Reply from GO Outdoors - Wolverhampton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
We had a great experience today.
We had a great experience today. We found everything we needed and a member of staff Ewan helped us tremendously by carrying a large package to the checkout for us. Abi Y helped us through the till and renewed our card for us. She gave us some very helpful advice. Once we had paid Ewan appeared and offered to carry our package to the car. We really are very grateful for this level of service. Thank you, Go Outdoors, and particularly Ewan and Abi.
May 13, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Went to go out doors yesterday ryan was…
Went to go out doors yesterday ryan was very helpful always goes above and beyond pleasant fella cheers m8 much appretiated .
May 11, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great Customer Service
Brandon was absolutely brilliant went above and beyond for me, managed to sort my order and hold the item until I could get customer services to cancel and reorder! I can’t wait for my new Oakley’s to arrive!! Thank you so much Brandon and John
May 11, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Go outdoors Wolverhampton Amazing choice
The store was amazingly tidy with all items clearly priced. Staff were helpful to guide me regarding gortex clothing ready for my next adventure. Sabrina on checkout was very polite and efficient when renewing my membership card etc.
May 11, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Went to look for climbing shoes and…
Went to look for climbing shoes and sunglasses. Young woman informed me the store doesn’t any longer sell climbing equipment but told me what stores do which was helpful. I then spoke to Ryan who came off a till to help me look at Oakley’s sunglasses, Ryan was patient and asked a manager if I could try them outside in the sun. He also let me try his glasses which were polarised so I could compare the difference. I’d found the same pair on line so Ryan price matched +10%. Overall had a good experience in store found the staff cheerful and helpful. 👌🏻 great store, Leisure lakes bikes are a good addition
May 9, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Needed specialist advice re some hiking…
Needed specialist advice re some hiking boots and sizing. Excellent service by both Sabrina and Denton. Even helped me with a price match. Very happy.
May 4, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Wolves a winner!
Great service at the Wolverhampton store. Katie was extremely knowledgeable and helpful. We love visiting this store for everything we need.
May 5, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Shout Out to Abbi Y at Wolverhampton Go…
Shout Out to Abi Y at Wolverhampton Go outdoors excellent customer service sorting out my purchase would definitely recommend this store.
May 3, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Wolverhampton
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Got served by Ann- Marie very helpful ❤️
April 30, 2026
Unprompted review
Reply from GO Outdoors - Wolverhampton
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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