Fantastic helpful service from Romie who helped me choose the best walking shoe for my needs. She also laughed at my jokes. Out of politeness no doubt but the gesture was appreciated! Recommended.
Company replied
Location
Switch locationThe Shambles 7-8, WR1 2RF Worcester, England, GB
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See what reviewers are saying
Visited today and were served by the lovely Solace. They helped us find exactly what we were looking for and explained the membership cards/discounts for us. Very knowledgeable and gave us great advic... See more
Company replied
Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... See more
Company replied
Limited stock in Worcester store. Seems to sell lower end Companies like Peter Storm. NB. The Rab contact gloves only deserve a 1 star as fingers are too long and the contact fabric is so annoying tha... See more
Company replied
Company details
About GO Outdoors - Worcester (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
The Shambles 7-8, WR1 2RF, Worcester, England, United Kingdom
4.9
Excellent
393 reviews
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Worcester staff
Shirley in the Worcester store gave me excellent advice on walking socks and was very careful to check that I had what I needed.
June 23, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Thank you to Lian who talked us through…
Thank you to Lian who talked us through the walking boots for my daughter. We found the perfect pair and lots of options were given to us and plenty of expert knowledge on hand.
We were then served by Shirley who was very polite and in all it was good old fashioned service which sadly is rare these days!
June 20, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Excellent service from Shirley who…
Excellent service from Shirley who couldn't have been more helpful. Checking sizes were correct and giving us all the information we needed. Thank you
June 17, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Choosing walking boots
I bought walking boots and was served by Shirley, who was extremely knowledgeable, helpful and patient in finding me a suitable pair. Thank you Shirley, I really appreciated your customer service!
May 13, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Outstanding service.
I was served by Shirley in the Worcester shop, I purchased some gaiters which I was shown how to put them on and the best way to keep them clean and waterproof, brilliant thank you Shirley.
June 18, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Shirley was an excellent sales…
Shirley was an excellent sales assistant who knew masses about the quality and practical design of all the walking sandals that I tried on and subsequently bought. Similarly she was very knowledgable about the benefits of your membership scheme which I have, as a direct consequence joined.
The other sales assistants were also alert, well mannered and engaging. Thanks one and all.
(Store 2592)
June 18, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Happy customer
Severed by Shirley who I found very polite and knowledgeable. Good quality clothes at a affordable price.
June 18, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great service
Great service from Lian and Shirley who helped us to find the products we wanted, facilitated trying them on, and gave helpful advice.
June 12, 2026
Unprompted review
Iwas served by Shirley and she was very…
Iwas served by Shirley and she was very helpful and friendly
June 11, 2026
Unprompted review
Excellent advice.
June 10, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Shirley was extremely helpful and…
Shirley was extremely helpful and polite, she was also very knowledgeable and was able to answer all the questions I had regarding my purchase. Great customer service.
June 8, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great customer care
Great customer care, went in for some walking boots for my son, Shirley got several sizes and took the time to ensure they fit properly. Highly recommend a visit if your child needs foot wear as they take the time they need to ensure you get what is right for you
June 6, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Exceptional Help Choosing Walking Boots
I received exceptional service from Shirley when I purchased a pair of Scarpa walking boots in February. She knew everything about the different types of boots on sale and guided me to the ones that were right for me and the type of walking I do. She was extremely patient and nothing was too much trouble. I have used the boots regularly over the last few months and they are perfect. I love them. Thank you Shirley!
February 26, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Shirley was amazing and she has given…
Shirley was amazing and she has given me confidence to buy from this store in the future 🙂
May 22, 2026
Reply from GO Outdoors - Worcester (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Servered by Shirley@Worcs
Servered by Shirley@Worcs, who was again very helpful and knowledgable about the product range for what items I was looking for.
Great customer service would highly recomment this store
May 19, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Very helpful and good customer service
Very helpful and good customer service, from Shirley @ Worcs 2592
June 4, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Romie was v helpful in my trip to…
Romie was v helpful in my trip to Worcester today. Thanks.
June 3, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Staff were very helpful but stock…
Staff were very helpful but stock record we not as shown on website, this was also the case at nearby store. Romie was very polite & helpful trying to sort out the situation.
June 3, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff and excellent shop
Very helpful staff and excellent shop
Assisted by Shirley @Worcs 2592
June 1, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Shirley at Worcester 2592
Shirley at Worcester 2592 was absolutely incredible, willing to wait on me hand and foot. Outstanding service!
June 1, 2026
Unprompted review
Reply from GO Outdoors - Worcester (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
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