GO Outdoors - York (Express) Reviews 

Emily was very helpful in supporting me and my inquisitive 4 year old in selecting some camping chairs, demonstrating the different models and pointing out the various offers to ensure i got best value for my money.

I came to this store to buy extra dry bags but also in the faint hope someone there could fix my head torch (or I’d have to buy another one. Despite this meaning one less sale, Stu was quickly working his magic having been called over by Emily. Success! Old head rider torch working but I did end up buying quite a few other things. Both Stu & Emily were professional, friendly & very knowledgeable- they exceeded my expectations & I’ve signed up for a members card as a direct result.

Kiara was incredibly helpful and knowledgeable

The staff were very helpful answering all my questions and giving advice about the product I was buying.At no time was I under any pressure and was impressed by their efficiency.

Was served very nicely and bought a Tibet 55 rucksack from you. But, I was told it wasn’t waterproof and you didn’t have the correct size in stock.
When about to buy one with the tag from the rucksack to give me the dimensions required, I was surprised to see the tag saying ‘Rain Cover Included’ on the front.
When I got home found that this was indeed the case hiding under a zip on the bottom of the pack.

Performed as expected. I was only receiving a click and collect package though.

Visited Go Outdoors York today Wednesday 13 May. I was served by Daniel who was lovely. He helped me with boots. Jacket. Fleece and rucksack. All in all a very good experience

Daniel was very attentive and helpful 👏

I visited York (express store) on Saturday 2May 2026. Was served by Ben Lambert he got me exactly what I wanted in a pair of walking shoes I’m 73 and I sometimes struggle with bending to tie the laces nothing too much trouble for Ben he tied them for me so I could see if they fit ok.
I much prefer to go to this store rather the one at Van Guard Monks Cross as I know I am going to get a great service.
Thankyou again Ben and he had remembered I hadn’t been in the store for a while it’s nice to be remembered.
With kind Regards
Glynice Jennings

Excellent service and great choice of stock

The staff are always happy to help :)

Hello, went to the York go outdoors shop last week and it had a very good selection of tents which was surprising for a relatively small shop, service was quality too.

Lovely staff that helped me with everything I needed. Brilliant

Excellent and helpful service by staff member Kiara in assesing various sizes and fits for some walking boots

I went in to get some further advice on sleeping bags and the store staff was absolutely fantastic! Clear, professional, and helpful with assisting my decisions on getting the right sleeping bags for my upcoming adventures.

I would highly recommend this store and their highly knowledgeable staff.

Great service

Stuw was brilliant. I needed walking sandals or shoes. He guided me through the range, helped me choose, try on etc. Got the discount code and explained returns policy etc.
Great service from all the staff.
Thanks

Daniel (York city centre) was very helpful and supportive

Daniel made our experience! He welcomed us from the moment we came in and matched our humour greatly! He could have a laugh with us and was a friendly face! He also gave us a lot of tips on the shoes we bought, he knew what he was talking about and helped us come to a decision swiftly! thank you daniel!

I went in to look for a fleece waterproof trousers and shoe clips for a trip to Finland in the autumn

As it’s spring now not all these items were available but the member of staff who helped me went into the store room and located everything I needed All good quality and with the membership card i saved over £30