GO Outdoors - York (Express) Reviews 

Went into York city centre shop today to get a cabin luggage sized back pack. Daniel was really helpful, got out a tape measure to check bag dimensions, discussed pros and cons of various bags…He was professional and friendly without being pushy. Definitely a great asset to your team

After being left to browse, Stu W came across immediately when I looked for help. His advice was sound, delivered without any sales pressure. He was then efficient in sorting out my DofE leader discount.

Really super service - very knowledgeable and friendly staff.

Popped in to buy some hiking boot laces, thats exactly what I got. Staff member who assisted me was knowlegable and great sense of humour. Unlike other shops he didn't bombard me with lots of nonsense talk and sales person tactics. A good honest person with a no nonsense attitude which has encouraged me to revisit this store for some of my more exciting hiking purchases. Onwards and upwards. Thank you 5⭐️

Emily was very professional and helpful. I was impressed by her knowledge of the products.

I visited the York store today and was served by a very friendly and helpful man . Even though I was babbling a bit he worked out what I wanted and I went away happy .Great service 😁

Very friendly & welcoming store. Found what I needed with the help from an assistant.

We were on a city break. And I had forgotten to pack a belt. So popped in to the store and I asked the 1st member of staff i saw about belts. She had an armfull of stock. But showed me the rack. With a smile.
Happy shopper, with a nice new belt.

A lovely young lady called Chiara helped us find a coat in the sale to fit which was a bargain and took the sting out of buying a coat a month after buying my son a winter coat. We used the DoE card and saved 10% on what was already a great price. Thank you Chiara for saving the day 🙏

Stu W. Went out of his way to get me what I needed. Very happy with his help.
Thank you so much. I will be recommending my friends to come to this store.

Think we must have been to this store today 03/12/25 on a staff training day floor staff were like hens teeth such a large store and no staff yes guys Christmas rush is on and yes we will buy online as advised and not from you

It may be a small shop but the staff make up for that, full of knowledge and experience and will help you to the best of their abilities

I went in on Thursday looking for a black friday offer only wanting some cheap waterproof walking shoe the staff explained only do full sizes as I am 8.5 that all shoes fit differently as I already knew, I was happy with the cheaper shoes than I tried a more expensive pair and found they fit so much better and went with them the member of staff was very helpful and patient which I am very grateful thanks for a great service 5*****

Looking for walking boots. Stu was extremely helpful in recommending the right style and brand for my needs. As well as finding the right size and how to take care of them. Happy with my purchase would recommend the Go outdoors express in York.

Mary was exceptionally patient whilst I tried on numerous pairs of walking boots

Stu W was very knowledgeable about product and very helpful

My dad and I were looking for shoes/jackets for myself and Emily helped us immensely with our decisions. She was able to get the shoes in the correct size quickly and promptly. Overall excellent experience.

Holly, who served me, was extremely helpful in finding the right size and fit of trainer for me. A very pleasant young lady too.

Daniel was great - friendly, helpful and knowledgeable customer service.

Sales assistant, Daniel, was extremely helpful. He supported us to access the Go Outdoors membership in a kindly, professional way.
We were very pleased with the quality and price of our purchases using the membership scheme.