How do i start.... Today i had to ring Gordons Chemist Head Office as we had sent a parcel to them in error worth £700.00. Peter who i spoke to went above & beyond for us He traced our parcel & c... See more
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See what reviewers are saying
I was looking for a Joop fragrance and a search found this company selling it at half the price of Amazon. I hadn't heard of them before and was a little reluctant, but saw they had good Trustpilo... See more
Dealing with Gordon's Chemist,turned out to be a painless transaction,the item I bought was at the right price, delivered quick,and the company kept me in the picture with Emails.I will diffently use... See more
My Sarah Jessica Parker perfume set was a Christmas present for my wife and is beautiful. It arrived promptly and well packaged and even had some free skin care sachets in the package too. When I phon... See more
Company details
Written by the company
Gordons Chemists are Northern Ireland's leading independent pharmacy chain. We serve thousands of patients and customers every day on the high street, from more than 60 pharmacies across Northern Ireland and Scotland. We hope that you're satisfied with the service that you've received from us. If something wasn't right, we'd like you to tell us about it, because that will allow us to rectify it - both for you, and for the customer who'll place an order with us tomorrow. And if we did something well, we'd be delighted to hear about that too. Not to give ourselves a pat on the back, but to make sure that we can keep on doing what we do well. Thanks for your time.
Contact info
74 Scarva Road, BT32 3QD, Banbridge
- 02840 669000
- info@gordonsdirect.com
- www.gordonsdirect.com
4.6
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Thank you very good
May 17, 2023
Really good service and delivery
Really good service, good price for my electric toothbrush. Speedy delivery.
May 16, 2023
This perfume store is a haven for…
This perfume store is a haven for fragrance enthusiasts. With its extensive collection of exquisite scents from renowned brands, it offers an olfactory journey that indulges the senses.
April 12, 2023
Unprompted review
Excellent service and the most…
Excellent service and the most competitive price. Fast, efficient and very well packaged. Will definitely use Gordon’s again.
April 16, 2023
Excellent service from start to finish…
Excellent service from start to finish thank you
March 17, 2023
Bought from Gordon’s before great value…
Bought from Gordon’s before great value and always delivered on time
March 16, 2023
As advertised
March 16, 2023
It's delivered with very careful and…
It's delivered with very careful and good packing. Thank you
March 16, 2023
This perfume has a floral scent that's…
This perfume has a floral scent that's perfect for spring and is long-lasting without being overwhelming.
March 2, 2023
Unprompted review
Branded items at excellent prices
Branded items at excellent prices. Extremely well packaged with fast delivery.
March 15, 2023
Will definitely use again!
I was very glad to find those products I have been looking for on the website.
Delivery within advised time
March 10, 2023
Unprompted review
I ordered item well over a week ago and…
I ordered item well over a week ago and the service and customer service has been awful you used a company who would deliver on time and track where they where so you can plan your day now you use the awful service of royal mail not good?
you did send me a email to say thank you for using your business and staying with you well until you change your way this will not happen you wanted my opinion
I have already sent an email to customer service but awful response
March 16, 2023
Unprompted review
Reply from Gordons Chemists
Dear Colin
Many thanks for taking the time to leave us this feedback.
Thank you for providing us with the information we needed to look into your order for you.
We're pleased to learn that this was delivered to you on 21st March, and we trust that everything is suitable for you.
Please don't hesitate to contact our Customer Services team if we can be of assistance in any way at all.
Best wishes, and thank you again for shopping with us.
Peter | Gordons Direct
Prescription Service Great
Repeat Order Prescription Service is fantastic. Never any issues with supply of required medication. Generally several staff on, so never have to wait too long. Staff pleasant.
February 6, 2023
Unprompted review
Easy to order and quick delivery.
February 17, 2023
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