How do i start.... Today i had to ring Gordons Chemist Head Office as we had sent a parcel to them in error worth £700.00. Peter who i spoke to went above & beyond for us He traced our parcel & c... See more
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I was looking for a Joop fragrance and a search found this company selling it at half the price of Amazon. I hadn't heard of them before and was a little reluctant, but saw they had good Trustpilo... See more
Dealing with Gordon's Chemist,turned out to be a painless transaction,the item I bought was at the right price, delivered quick,and the company kept me in the picture with Emails.I will diffently use... See more
My Sarah Jessica Parker perfume set was a Christmas present for my wife and is beautiful. It arrived promptly and well packaged and even had some free skin care sachets in the package too. When I phon... See more
Company details
Written by the company
Gordons Chemists are Northern Ireland's leading independent pharmacy chain. We serve thousands of patients and customers every day on the high street, from more than 60 pharmacies across Northern Ireland and Scotland. We hope that you're satisfied with the service that you've received from us. If something wasn't right, we'd like you to tell us about it, because that will allow us to rectify it - both for you, and for the customer who'll place an order with us tomorrow. And if we did something well, we'd be delighted to hear about that too. Not to give ourselves a pat on the back, but to make sure that we can keep on doing what we do well. Thanks for your time.
Contact info
74 Scarva Road, BT32 3QD, Banbridge
- 02840 669000
- info@gordonsdirect.com
- www.gordonsdirect.com
Replied to 100% of negative reviews
Typically replies within 1 week
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Spot on great service and price
Order very quickly delivered
Order very quickly delivered. I couldn't get the item I wanted from anyone else. Excellent service.
Ordered on a weekend received on the Friday
Ordered on a weekend then received on the Friday which was quicker than they said so I was very happy as I’d left it a bit late to order.
Excellent price and very quick…
Excellent price and very quick delivery. Jean Paul Gaultier perfume tin was in perfect condition & well packaged. Would use again and definitely recommend
Quick delivery and cheaper prices than…
Quick delivery and cheaper prices than most places
Easy transaction
Easy transaction, great prices, great communication for tracking. Thank you.
Good price and excellent delivery
Easy to order online,together with good price and delivery .
Good price and very quick delivery.
very pleased with my purchase arrived…
very pleased with my purchase arrived quickly
Always a great price and good postage…
Always a great price and good postage prices too
Bought for my daughters birthday
Bought for my daughters birthday, great price and fast service.
Gillette Contour Plus
One of only a few retailers still stocking Gillette Contour Plus razor blades.
The service I have had from Gordon’s…
The service I have had from Gordon’s Direct is awesome, right from placing my orders, keeping me updated re my order status right up to delivery info. Very quick delivery, thank you so much.
Excellent service fast delivery time…
Excellent service fast delivery time and reasonable prices
Great products and fast delivery
Happy customer!
I'm very happy with the service, my purchases and the savings I made purchasing Oral B density toothpaste from Gordons chemist. Half the price compared to local supermarkets.
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