I am a second time client buying land, art and jewelry on Government Auction. The group is 100% dependable with GREAT PROPERTIES and assets on sale by auction. In addition, the back office team is TOP... See more
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SCSM. SCAM. CHECK LOCAL GOV Assessors OFFICE FOR LEGIT LAND INFO AND WHETHER FOR SALE! Check disclaimer at bottom of auction bidding pages the contact info. and report the real contact given as well.... See more
Company replied
Yolanda (spell check) was soooooooo nice & accomodating! Answered all of my questions & more. Always great & prompt customer service. I love this company. Just bought my 2nd property & they are making... See more
Company replied
The Customer Service Rep by the name of Sylvia Flores, was such an AMAZING and knowledgeable helper to me. Her Customer Service went above and beyond!! Please let her know she made my day for knowing... See more
Company replied
Company details
Written by the company
Established over 12 years ago as a clearinghouse for unimproved land, Government Auction is one of the largest and most reputable online surplus land auction companies in the United States. Having sold over 20,000 properties, Government Auction has established a solid track record and credibility in the online land auction marketplace as a top land auction site. Government Auction is not a governmental agency, but a private company that works closely with a variety of state agencies and other sources to find and purchase parcels of land in bulk. We buy raw land for investment, and real estate from state, county and city governments through foreclosures, tax lien sales, and surplus land and liquidation sales. Government Auction specializes in offering real estate to a variety of properties that fit the needs of novice, first-time buyers, experienced land investors and corporate clients through auctions. In fact, most of our buyers are simply people wanting to make a solid investment in buying vacant land or land for sale by owner.Browse and bid on hundreds of government land for sale properties today.
Contact info
1615 South Congress Ave., Suite 103, 33445, Delray Beach, United States
- info@governmentauction.com
- www.governmentauction.com
4.5
Excellent
174 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Nick is absolutely amazing
Nick is absolutely amazing, replies quickly he was very helpful, educated and provided so many resources. This is a wonderful platform.
June 25, 2024
Unprompted review
Reply from Government Auction
Thanks so much for the positive feedback. - the Customer Service Team
This auction site is GREAT
This auction site is GREAT, they offer high quality products and the customer support is outstanding !
June 19, 2024
Unprompted review
Reply from Government Auction
We spend a lot of time on ensuring the website is clear and easy to use, so thank you for that positive feedback. - the Customer Service Team
They have the best customer service
They have the best customer service, Sylvia is professional and Courteous, I bid on something by mistake and she took it off my invoice without a problem. 👍🏾👍🏾
June 18, 2024
Unprompted review
quick courteous resolution
I had accidentally bid on a property and they took care of it right away.
June 4, 2024
Unprompted review
Reply from Government Auction
Thanks for the positive review. - Customer Service Team
Great Customer Service!
Sylvia was so easy and professional and quick to work with. I ended up not being able to purchase my land due to a mess-up with my paycheck, but I plan on using this site in the future, because I know I can trust them.
June 3, 2024
Unprompted review
Reply from Government Auction
We really appreciate the positive feedback. - The Customer Service Team
This was a great experience
This was a great experience to buy investment land. The process was simple and easy to follow. Will be picking up other properties soon.
May 13, 2024
Unprompted review
Reply from Government Auction
Thanks so much Rebecca, we really appreciate the positive feedback. - the customer support team
I buy from them when I can and I have…
I buy from them when I can and I have ask sometimes about shipping cost when I have several things of the same origin and sylvia Flores always make it easier to understand and assist me. She has good phone use and always pleasant.
May 23, 2024
Unprompted review
Reply from Government Auction
Thank you Ricky, we really appreciate your business and the positive feedback. - The Customer Service Team
HI bought a land of the auction but I…
HI bought a land of the auction but I haven' t received any papers even after paying all the amount ? invoice number is
Transaction ID
5HU58388TF687944P
Transaction date
May 6, 2024 9:38:53 AM PDT
Invoice ID
43916
Are you guys legit or fake ?
May 11, 2024
Unprompted review
Reply from Government Auction
This customer is not telling the truth,
1. He made an initial payment, we sent receipt with all instructions and timing of how the process works of which he confirmed back to us.
2. Paperwork was due to him, (via our commitment in writing) within 5 business days of which he also confirmed.
3. At the 3 day mark he fires off a 1 star review, which was not fair.
4. We cancelled his transaction and provided a 100% refund.
Regards,
Efficient and Helpful
I am truly grateful to now have a piece of America. I owe it all to the Government Auctions team. Specifically shout-out to Sylvia F and Tim R. who quickly and promptly answered my questions on phone calls and emails. I would definitely recommend them to anyone.
May 9, 2024
Unprompted review
Reply from Government Auction
Thank you so much for your positive feedback. It was our pleasure working with you - The Customer Service Team
Less than two weeks have passed since I…
Less than two weeks have passed since I published my opinion and impressions about the Government Auction team and what do you think today I again have to thank the people from the Government Auction team. I will not dwell on the details of why I am happy, but I will tell you all with crystal honesty that if I always and in all matters dealt with such people, then I would be absolutely sure that I live in heaven on earth. Thanks to all the Government Auction team. I wish you all happiness and prosperity in everything and as you did to me, may your path be successful and win in everything as always. Thanks everyone.
April 29, 2024
Unprompted review
Reply from Government Auction
We certainly appreciate the feedback and it's a pleasure working with you. - Government Auction, Customer Service Team
Very prompt service from their…
Very prompt service from their personnel. Online payment system easy to use. Very straight forward and easy to reach them. No answering machines or dead end phone numbers.
April 25, 2024
Unprompted review
Reply from Government Auction
Rodrigo, thank you for this positive review. - Government Auction Customer Service Team
Not sure about this site
I'm working with Tim Richardson on a land bid that I won. I just received the DocuSign agreement. Looking over it, I'm noticing that there are finance charges, something that the website said they wouldn't do. I'm confused.
The land is very raw and there are no roads that lead directly to it besides a nearby highway. The document states that my final payment will include taxes and road maintenance fees. That could be any crazy amount. The price is not concrete unless I pay upfront.
I'll be going over this with my lawyer and I'll return to this review once I've completed the transaction... or not.
April 18, 2024
Unprompted review
Reply from Government Auction
Thank you for your comments but we can't find you in our system as there is nobody by the name or handle of "HairFreek Barbers" listed nor can Tim who you refer to can place you either. If you could provide us a customer name or invoice # we will then be able to provide you all the specific details in order to make a complete response.
We think you are confused as to the terms and conditions.
1. Please review the full listing page of the land property you refer to as the full financing charge is 100% disclosed on every property along with the property tax requirement. You must have missed it somehow while viewing.
2. Also there is nowhere on the website that states what you refer to regarding no finance charges. We offer property for as little as $1 down and you can either pay in full, (no finance charges) OR make monthly installment payments, (w finance charges) but there are no prepayment penalties, and you can pay the property off at any time allowing you to avoid and save on future interest expense.
3. If the land is raw and undeveloped it will be disclosed as such plus there are aerial photos and GPS coordinates to complete any due diligence on your end prior to any commitment required.
4. Taxes are not "a crazy amount" and are usually less than $100 per year---the specific amount is disclosed on your DocuSign contract for full review and diligence prior to any commitment needed on your end.
5. You can also call or email us to provide any additional support---we have not heard from you on any of the above. Why?
6. Lastly, we offer a full 100% refund within 4 days for whatever reason you choose, as we only want happy and satisfied customers.
Please email us today if you would like to cancel and refund.
Regards,
Yosselin Contreras was a very good help…
Yosselin Contreras was a very good help all along, look forward to doing more business in the future.
April 2, 2024
Unprompted review
Reply from Government Auction
Thank you for your positive feedback - Customer Service Team
Easy as pie
Easy as pie, start to finish. job well doen. thank y'all for what you do!
March 29, 2024
Unprompted review
Reply from Government Auction
You are most welcome - The Customer Service Team
Michael Richerson of Government…
Michael Richerson of Government Auctions reminds me of what a customer service experience should encompass. He listens to the issues, he repeats the issue back, so no misinterpretation exists. He informs of the next steps in the process and a potential timing. Most importantly, he reports back to you in a timely manner with a managerial decision. Regardless of an outcome, Michael is a consummate professional. Kutos to HR and his managers.
March 27, 2024
Unprompted review
Reply from Government Auction
Really appreciate the positive feedback. Thank you! - The Customer Service Team
Autobidders drive prices up artifically
They seem to have autobidders that drive the prices up automatically. It seems they are artificially pushing bids up to force you to bid higher.
March 22, 2024
Unprompted review
Reply from Government Auction
Hello Mr. Correa: I've sent you notes on 3/22 and 3/25 to your private email to explain our "Absentee Bid/Max Absentee Bid" function. We are always happy to answer any questions.
To review, if client # 1 bid $10, but left a "Maximum Absentee Bid" of $100.....then when client # 2 bids $25, the "Max Absentee Bid" function will automatically outbid at $30. Next, if client # 2 increases his bid to $50, again, the "Max Absentee Bid" left by client # 1 will automatically outbid that and go to $60, etc. But finally, if client # 1 bids $110, then that $110 bid will be the winning bid (unless somehow a 3rd bidder jumps in at the last second).
Just about every on-line auction and sales site lets someone set a "Max Absentee Bid" (eBay, etc.). This is why it can sometimes look - on our site and others - like something is quickly or "automatically" driving the price higher. It is the "Max Absentee Bid" function that is doing this.
Finally, many of our clients love that Max Absentee Bid function, as they can set their Max Bid.....and then they don't have to be on-line, they don't have to wait around till the end of the auction, etc.......they can instead, go about their day, do their errands, etc......and then check back later to see if they were the winning bid or not. - Thx Again, The Customer Service Team
This has been a new experience for us.
This was our first time doing something like this, but I believe that they did everything they agreed to do. We should have our deed in just another week or two, and we are pretty excited about it.
January 27, 2024
Unprompted review
thanks for sending a shipping label
thanks for sending a shipping label! I was going to pay for return shipping if returns were accepted.
reason for return; marks/damage on proof coins and too many marks on the other coins
March 9, 2024
Unprompted review
New to Government Auctions
I am new to Government Auctions and so far it is fun. I have won several items and received them quickly. Communication is easy and responses are quick. I did accidentally bid on an item and won! I decided to keep the item even though I was given the option to decline it.
I’m like the format and the excitement of bidding so I will be continuing to bid.
March 5, 2024
Unprompted review
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