Gowland White Reviews 

192
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness throughout the entire process. Many people highlight the excellent service, noting that the team efficiently guided them through complex situations and made the experience smooth. Reviewers frequently mention the first-class communication, with prompt updates and quick responses to all queries. Consumers appreciate how the company goes above and beyond, providing invaluable advice and support, even in challenging circumstances. Many customers would highly recommend this company, often using them multiple times due to their consistent reliability and dedication.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as professional, helpful, and supportive... See more

Service

Users describe positive interactions with service, consistently highlighting the professional, friendly, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent communication... See more

Customer communications

Customers consistently note positive experiences with contact, highlighting the professionalism and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish we were looked after from beautiful photos and selling our house so quickly .Absolutley first class staff through out our sale and we were up to date with everything Thankyou so... See more

Rated 5 out of 5 stars

We've finally sold our house!! Despite many curveballs, a long chain, difficult circumstances and the law in England offering no certainty for sellers, Clare Smith at Yarm branch made it happen!! We w... See more

Company replied

Rated 5 out of 5 stars

The sales team were fantastic, especially Demi Wanless. So helpful, guiding us through the purchase of a property and happy to assist with queries at any time. We were kept updated at every stage of t... See more

Company replied

Rated 5 out of 5 stars

Gowland white have recently sold two of our properties, whilst purchasing another. The whole team at the Stockton branch were fantastic to deal with, Demi was our day to day contact, Demi linked in... See more

Company replied


Company details

  1. Real Estate Agents

Written by the company

Gowland White are Chartered Surveyors and award winning estate agents in Yarm and Stockton on Tees, specialising in residential property sales and lettings services. Established since 1988.


Contact info

4.8

Excellent

TrustScore 5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(192)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

House move

They were professional pleasant kept me informed through the process dealt quickly and efficiently with any issues that came up and I would recommend them to anyone who is considering selling their home - well done and thanks again for all your help

January 30, 2026
Unprompted review
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Reply from Gowland White

Thank you for leaving a 5 star review Helen - appreciated by all the team.

Rated 5 out of 5 stars

Clare was communicative & prompt…

Clare was communicative & prompt throughout. The sales team throughout the process were also really good at keeping in contact& keeping us informed.

January 2, 2026
Unprompted review
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Reply from Gowland White

Thank you for taking the time to leave a review and particularly a 5 star review. Clare appreciates your feedback as do the Sales Progression Team.

Rated 5 out of 5 stars

Thank you to the Yarm team

Thank you to the Yarm team. We purchased though the Yarm branch, and would like to express our gratitude for their assistance with all of the 'Hiccups' and bumps along the road.

October 8, 2025
Unprompted review
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Reply from Gowland White

Thank you for your 5 star review and your feedback - it's very much appreciated.

Rated 5 out of 5 stars

We recently sold our house with Gowland…

We recently sold our house with Gowland White and I can’t sing their praises enough. They were always on hand to help with any questions and I was particularly grateful when they offered support and advice when I had some issues with the sellers & estate agents (not GW) from the house were were buying. Everyone we dealt with were professional but also really friendly. Thank you!

October 29, 2025
Unprompted review
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Reply from Gowland White

We are happy to have been able to support with your sale but also your onward purchase too. Your 5 star review is much appreciated by all the team.

Rated 5 out of 5 stars

Great service from Gowland White …

Very pleased with the service provided by the team at Gowland White. Communication was excellent and the staff are friendly and polite. They kept me informed about my move and have been very helpful. I would definitely recommend Gowland White if you're thinking of selling or buying. A special mention to Claire Towey who has been so friendly and patient with me and my questions! Thanks to you all.

January 5, 2026
Unprompted review
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Reply from Gowland White

Thank you Andrea for taking the time to review services received and particularly for acknowledging Claire. Very much appreciated.

Rated 5 out of 5 stars

Would like to thank all the Stockton…

Would like to thank all the Stockton team at Gowland White for making my recent house move go smoothly and almost stress free as they possibly could.
They communicate with their clients every step of the way from valuation to getting the keys for your new home nothing is a problem to them.
I’ve used Gowland White a few times now and they never disappoint.
I would highly recommend this friendly company.
Thank you all again x

December 19, 2025
Unprompted review
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Reply from Gowland White

Thank you Mandy for your lovely words and 5 star review - we work hard to make our clients house moves and experience as stress free as it possibly can be.

Rated 5 out of 5 stars

Estate Agents who made things so easy

Gowland White were so easy to deal with from initial valuation through viewings and then sales progression it made it a pleasurable experience. They were so efficient list the property, arranging viewings and providing feedback then through negotiation and answering buyer queries. Every member of their team were profesional and friendly and I would not hesitate to use them in the future and recommend to friends and family.

December 11, 2025
Unprompted review
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Reply from Gowland White

Thank you very much Peter for your 5 star review and for acknowledgement of the professional and friendly service our staff strive to provide.

Rated 5 out of 5 stars

Brilliant Service!

Brilliant Service!

Thank you Gowland White for the friendly and professional service in conveying the purchase of our new home.

The sales progression team were prompt in response and informative when required.

A special mention to Claire, Clare and Demi.

Thanks again, would highly recommend in future.

September 24, 2025
Unprompted review
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Reply from Gowland White

Thank you for your 5 star review James and for the special mentions too - much appreciated.

Rated 5 out of 5 stars

Amazing service

Amazing service. Would highly recommend using Gowland White to sell your home. It has been many years since we last sold a house and were really unsure of the process and what we had to do. The friendly helpful staff talked everything through with us and kept us updated at every stage, Demi was our main contact and was excellent. Perfect, thank you.

November 28, 2025
Unprompted review
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Reply from Gowland White

Thank you for rating our service as 5 star and 'amazing'- so very much appreciated.

Rated 5 out of 5 stars

Definitely Five Stars

Thank you Gowland White for another first class, professional, friendly, and proactive service for the sale of our property.
All of the staff in both Stockton and Yarm branches were a pleasure to deal with.
Every aspect of the process from the valuation, the sales team and the sales progression, could not be faulted at all.

September 30, 2025
Unprompted review
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Reply from Gowland White

Thank you for your lovely words and review. We are pleased you felt the service you received from our team was first class :)

Rated 5 out of 5 stars

5* service

We had Claire Towey and she was fantastic. She made ir flow was professional and gice great advice and service througout.

5*

December 16, 2025
Unprompted review
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Reply from Gowland White

Thank you so very much for your 5 star review.

Rated 5 out of 5 stars

First class experience with Gowland White

First class experience from Clare and all the staff at Gowland White. Efficient, friendly and always kept up to date with timely correspondence. Would highly recommend Gowland and White for anyone selling in the future.

December 15, 2025
Unprompted review
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Reply from Gowland White

Thank you for taking the time to leave a review Fiona.

Rated 5 out of 5 stars

Yvonne York

Yvonne York
I was very happy with the services of Gowland and White. the girls in the office were very professional, helpful and always available to speak to you on the phone. I have found the process of moving very stressful, complicated and long and Demi did make it a bit easier for me. Also from the photographer to sales progression girls you were very pleasant and helpful Thank you all

December 16, 2025
Unprompted review
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Reply from Gowland White

Thank you for your 5 star review Yvonne and for acknowledging the support and help you received throughout the process.

Rated 5 out of 5 stars

Gowland White - YARM

Many thanks to Claire Towey and all the staff at Yarm branch. Very professional, always helpful and in contact throughout the process to keep us up to date.

October 15, 2025
Unprompted review
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Reply from Gowland White

Thank you for your 5 star review Robert. This is very much appreciated.

Rated 5 out of 5 stars

Why wouldn’t it be 5 STAR

Why wouldn’t it be 5 STAR
From start to finish and everything in between, the whole team made a difficult sale seamless. Don’t even consider the competition go straight to Gowland White.

December 1, 2025
Unprompted review
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Reply from Gowland White

Thank you Stephen for your review.

Rated 5 out of 5 stars

Thank you Clare Smith at Gowland White Yarm.

We've finally sold our house!! Despite many curveballs, a long chain, difficult circumstances and the law in England offering no certainty for sellers, Clare Smith at Yarm branch made it happen!! We would highly recommend Clare to everyone. Her communication skills, professionalism and sensitive handling of tricky situations are second to none! We couldn't have done it without you Clare and the wonderful team at Gowland White Yarm. Forever grateful ❤️

December 9, 2025
Unprompted review
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Reply from Gowland White

Thank you for taking the time to leave a 5 star review and for acknowledging the excellent service you received from Clare. Your feedback is appreciated.

Rated 5 out of 5 stars

Gowland white successfully sold and purchased recent properties

Gowland white have recently sold two of our properties, whilst purchasing another. The whole team at the Stockton branch were fantastic to deal with, Demi was our day to day contact, Demi linked in all the other staff throughout the process really well. The communication and updates throughout were first class. We will use your team again.

Thank you

November 19, 2025
Unprompted review
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Reply from Gowland White

Thank you for your 5 star review Lee and acknowledging the service you received from Demi and the wider team.

Rated 5 out of 5 stars

The staff were very help full

The staff were very help full
From the valuations and viewings
Any problems were sorted straight away
Feed backs on sales and viewing very good
I have no problem recomending Gowland White

December 3, 2025
Unprompted review
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Reply from Gowland White

Thank you for taking the time to leave a review Dave. Much appreciated by all our team.

Rated 5 out of 5 stars

This is the first time we used Gowland…

This is the first time we used Gowland White, Demi and the Sales team were brilliant, they always gave us answers or sorted our requests within a few hours, brilliant service, would definitely recommend them

October 24, 2025
Unprompted review
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Reply from Gowland White

Thank you for your 5 star review Caroline.

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