GPDQ Reviews 

1,250
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Having booked for a test at your Exeter airport branch for 10am on the 1st of July with an explicit request that the results should be received by 10am on the 2nd, we eventually received the results... See more

Company replied

Rated 5 out of 5 stars

Was only one person before us, so no long queues. Everything was explained in a calm, friendly manner. We were also given enough information about how to access the results and the expected time fram... See more

Company replied

Rated 5 out of 5 stars

After having been badly let down by Lloyds Pharmacy at 3pm the day before flying (cancelled appointment without telling us), we got to GPDQ at Exeter Airport by 4pm and the team were efficient, quick... See more

Company replied

Rated 3 out of 5 stars

Very quick response and test results but hardly surprising as exactly the same lateral flow I would do at home. Pleasant staff and really helpful especially as it was as stressful situation of having... See more

Company replied

Company details

  1. Family Practice Physician

Written by the company

GPDQ provides nationwide healthcare services for individuals, businesses, and the NHS. We harness the benefits of technology to deliver better local access to healthcare. Our services include GP consultations, Covid testing, physiotherapy, mental health, audiology, health checks, blood tests, vaccinations and more.


Contact info

3.8

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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3.8

All reviews

(1,250)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Norwich airport test centre

My daughter went to have lateral flow test she was seen straight away staff were friendly and professional and was in and out within 10 mins highly recommend.

August 10, 2022
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Reply from GPDQ

Glad to hear you had such a positive experience with GPDQ

Rated 3 out of 5 stars

Overpriced

No fault from the friendly staff; quick and efficient and check in was simple. Only issue was the price of the test - £40 each. Annoyingly the certificate wasn’t even checked when we got to Marjorca as they only scanned the self declared Spanish health issued QR code from the app.

August 8, 2022
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Reply from GPDQ

Thank you so much for the review.

Rated 5 out of 5 stars

Really well organised

Really well organised. The customer service representatives are very helpful whenever I have needed to contact them

August 8, 2022
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Reply from GPDQ

Hi Kelly, thank you so much for your review.

Rated 5 out of 5 stars

I was very happy with the service.The…

I was very happy with the service.The staff were very friendly and they made my dad feel comfortable.They were very welcoming and efficient.The results came back in time.The only suggestion I can give,it will be easier if the results document comes as a pdf to make it easier to print a hard copy.Thanks

August 7, 2022
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Reply from GPDQ

Thank you so much.

Rated 4 out of 5 stars

5 Star service

I'd give 5 stars but the site won't let me?
PCR testing made easy, no fuss, and works just as advertised.

August 5, 2022
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Reply from GPDQ

Thank you so much, Robert.

Rated 2 out of 5 stars

Lack of service when enquiring about test results

Testing was fast, friendly and hassle free.

Confusion over the email address where the results were sent resulting in us not getting the results before the flight, even after asking for assistance twice.

August 4, 2022
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Reply from GPDQ

Hi Jeremy, would you mind sending a bit more information on support@gpdq.co.uk so we can investigate further?

Rated 5 out of 5 stars

Excellent service

Excellent service. I got it wrong with the booking but they solved the problem swiftly and effectively.

August 1, 2022
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Reply from GPDQ

Thank you, Manuel,we appreciate the review

Rated 5 out of 5 stars

Pretty smooth process actually

Pretty smooth process actually. The anxiety of getting a COVID test for a 24 hour requirement travelling to Spain (Majorca) wasn't pleasant, but fortunately it all worked out. We booked about 10 days in advance for a test at 8am in the morning when travelling a 9pm the same day. Hope this is helpful.

August 1, 2022
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Reply from GPDQ

Thank you, we appreciate the review

Rated 5 out of 5 stars

GPDQ made travel requirements a breeze

GPDQ made my travel requirements a breeze by having a website that was easy to use, having telephonic support when I needed it, being friendly, professional and efficient.

August 1, 2022
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Reply from GPDQ

Thanks, the testing site team will be delighted to hear how happy you were with our service

Rated 4 out of 5 stars

Polite staff but opening hours could be better.

The staff were extremely polite, friendly and went above and beyond to ensure I had all the documentation printed off as my emails weren’t loading. My only negative feedback is their opening hours which is no use when you have a flight before they open.

July 31, 2022
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Reply from GPDQ

Thank you Evi.

Rated 5 out of 5 stars

Husband and wife

My Husband found it was easy with very pleasant people ministering the test.

July 30, 2022
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Reply from GPDQ

Thank you, our airport team will be delighted to hear this!

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