Very poor customer service and beware of the RTB warranty, YOU HAVE TO PAY. Taking them to court to recover costs, as it was supposed to be repaired FOC as it was within 12 months. DO NOT BUY FROM THE... See more
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See what reviewers are saying
Ordered a Lenovo ThinkPad x220 which I love but the quality of the refurbishment is questionable. The charge runs out in less than an hour (didn't replace battery). The camera and microphone don't wor... See more
First postage after paying the laptop took them 6 day. Ok I get it. I got the laptop turned out to be different model. I contacted them they promised to send me another one which they did. It just tur... See more
I purchased a reconditioned Dell laptop from Solent Laptops (also trading as Grabalaptop, My Cheap Laptop and Newandusedlaptops4u on eBay) in autumn 2022 for £119.99. It was sold running... See more
Company details
Information provided by various external sources
Refurbisher & Reseller of good 2nd user Core Branded Laptops
Contact info
Unit I, OYO Business Units, Fishers Grove, PO6 1RN, Portsmouth, United Kingdom
- 02392374087
- liam@solentlaptops.com
- www.grabalaptop.com
1.6
Bad
131 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
happy with the service and my son is…
happy with the service and my son is very happy with his Chromebook. no excuses not to do his homework now!
January 17, 2020
Unprompted review
Reply from Grabalaptop
Jfg,
Thank you for taking the time to leave a excellent 5 stat review.
We are pleased that you were happy with our service and your son is happy with his Chromebook.
If we can help in the future please be in touch.
Regards
Grabalaptop
Very pleased with service and laptop
November 17, 2019
Unprompted review
Reply from Grabalaptop
Dear Guy,
Thank you for leaving a 5 star review we are very happy that you are pleased with our service and laptop.
If we can be of assistants in the near future, please do not hesitate to be in touch.
Regards
Grabalaptop
Speedy delivery - clear instructions
Turned up on time with very clear instructions on registering the windows 10 installation.
November 14, 2019
Unprompted review
Reply from Grabalaptop
Dear Martin,
Thank you for taking the time to leave a excellent 5 star review. We are pleased that you are happy with the product.
If we can be of assistants in the future, please do not hesitate to contact us.
Regards
Grabalaptop
Just like it said on the box
Im very pleased with the laptop I bought and how my special requests where dealt with. Everything worked out very well. Thank you
November 14, 2019
Unprompted review
Reply from Grabalaptop
Dear Ferdie,
Thank you for taking the time to leave a 5 star review.
We are pleased that you are happy with the product and service.
If we can help in the future please be in touch.
Regards
Grabalaptop
Does what is says on the tin
Does what is says on the tin, cheap laptops!!!!!!!!!!!!
November 14, 2019
Unprompted review
Reply from Grabalaptop
Dear Spencer,
Thank you for leaving a excellent 5 star review.
If we can be of assistants in the future, please do not hesitate to contact us.
Regards
Grabalaptop
Prompt Delivery
Competitive prices, and prompt delivery. Good company.
November 14, 2019
Unprompted review
Reply from Grabalaptop
Dear Ted,
Thank you for taking the time to leave a 5 star review.
We are pleased that you are happy with the price and delivery time frame.
If you have any questions please do not hesitate to contact us.
Regards
Grabalaptop
Excellent trouble free service
Excellent trouble free service. Clear and accurate information and advice, easy purchase. Delivered before stated date. Well packaged. Product is high quality and as described. Will certainly use this company again. Thank you.
November 9, 2019
Unprompted review
Reply from Grabalaptop
Dear David,
Thank you for taking the time to leave a brilliant review, we are pleased that you are happy with your product and service with Grab a laptop. We appreciate your feedback.
If we can be of assistants in the future, please do not hesitate to contact us.
Regards
Grabalaptop
The laptop is well-manteined
The laptop is well-manteined, great deal!
November 8, 2019
Unprompted review
Reply from Grabalaptop
Dear Despoina,
Thank you for the 5 star review, we are pleased that you got a great deal!
If we can be of assistants in the near future, please do not hesitate to contact us.
Regards
Grabalaptop
Quick delivery and great laptop
Quick delivery and great laptop. 3 seconds to boot up. With a spec that would cost you normally 3 times the price...
November 8, 2019
Unprompted review
Reply from Grabalaptop
Dear Rob,
Thank you for taking the time to leave a excellent review. We are happy that you are pleased with your laptop.
If you have any questions please do not hesitate to ask.
Regards
Grabalaptop
Excellent product and service
Excellent product and service. The refurbished laptop is all we want in a second laptop.
November 8, 2019
Unprompted review
Reply from Grabalaptop
Dear Don,
We appreciate you taking the time to leave a 5 star review. We are pleased that you are happy with the laptop and our services.
We hope to hear from you soon.
Regards
Grabalaptop
Great service and laptop is brilliant
November 8, 2019
Unprompted review
Reply from Grabalaptop
Dear Robbie,
Thank you for taking the time to leave a 5 star review.
We are so pleased to hear that you are happy with your product.
If you have any questions please do not hesitate to get in touch.
Regards
Grabalaptop
Great item at good prices quick delivery
November 2, 2019
Unprompted review
Reply from Grabalaptop
Dear Tim,
Thank you for leaving a 5 star review, we are please to hear that you are happy with your product and our services.
If we can be of assistants in the near future, please do not hesitate to be in touch.
Regards
Grabalaptop
Ordered a Lenovo ThinkPad x220
Ordered a Lenovo ThinkPad x220 which I love but the quality of the refurbishment is questionable. The charge runs out in less than an hour (didn't replace battery). The camera and microphone don't work (drivers not installed, not sure how to do this myself). Floppy disk stuck in drive. Labels falling of and some general wear and tear which was to be expected.
October 30, 2019
Unprompted review
Ok for an emergency
A very old, clunky laptop. Really heavy, so not exactly portable. Touchpad seems to have a mind of its own!
October 28, 2019
Unprompted review
Excellent equipment
October 24, 2019
Unprompted review
Reply from Grabalaptop
Nelson
We appreciate you taking the time to leave a great 5 star review. We are so glad your happy with your purchase.
If we can be of assistants in the near future, please do not hesitate to be in touch.
Regards
Grabalaptop
laptop arrived packaged well
laptop arrived packaged well. it arrived with the requested programs asked for. in pretty good condition,slight marks where labels had been previously. has worked well up to now.
October 18, 2019
Unprompted review
Reply from Grabalaptop
Deborah
Thank you for your excellent five star review.
We are happy to hear that you are pleased with your product.
If we can be of assistants to you again, please do not hesitate to be in touch.
Regards
Grabalaptop
Excellent Service
Excellent Service , Laptop Exactly as described, works great, Really Pleased with the Purchase.
October 18, 2019
Unprompted review
Reply from Grabalaptop
Gary
Thank you for taking the time to leave a great 5 star review.
We are so pleased to hear that you are happy with your product!
We hope to hear from you soon.
Regards
Grabalaptop
We have purchased two re-conditioned…
We have purchased two re-conditioned Dell laptops for our business over the last 15months. We had issues with both, but both were very promptly rectified without any fuss.
We would recommend them as a good value purchase.
October 18, 2019
Unprompted review
Reply from Grabalaptop
Its excellent to hear that you have purchased more then one laptop from us and that you were delighted with both Laptops.
It's great to hear that you would recommend us on! If we can help in the future please be in touch.
Regards
Grabalptop
Apple Macbook
Bought this MacBook for our granddaughter. We were a bit apprehensive at first about purchasing it as it was such a good price and spec. But no problems at all, it was delivered earlier than expected and in good condition, with a note inside giving a contact number if any problems with it. Would certainly recommend this this company. First class service
October 16, 2019
Unprompted review
Reply from Grabalaptop
Sandra
Thank you for your kind words and great 5 star review.
We are delighted to hear yours self and granddaughter were happy with the product,price and delivery.
It's excellent to hear that you would recommend us on and we hope hope to hear from you in the near future.
Regards
Grabalaptop
Great to work with
Great to work with, very happy with my laptop, thanks
October 16, 2019
Unprompted review
Reply from Grabalaptop
Thank you for taking the time to leave a 5 star review.
We are so pleased to hear your happy with your product.
We hope to hear from you again soon.
Regards
Grabalaptop
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