Very poor customer service and beware of the RTB warranty, YOU HAVE TO PAY. Taking them to court to recover costs, as it was supposed to be repaired FOC as it was within 12 months. DO NOT BUY FROM THE... See more
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See what reviewers are saying
Ordered a Lenovo ThinkPad x220 which I love but the quality of the refurbishment is questionable. The charge runs out in less than an hour (didn't replace battery). The camera and microphone don't wor... See more
First postage after paying the laptop took them 6 day. Ok I get it. I got the laptop turned out to be different model. I contacted them they promised to send me another one which they did. It just tur... See more
I purchased a reconditioned Dell laptop from Solent Laptops (also trading as Grabalaptop, My Cheap Laptop and Newandusedlaptops4u on eBay) in autumn 2022 for £119.99. It was sold running... See more
Company details
Information provided by various external sources
Refurbisher & Reseller of good 2nd user Core Branded Laptops
Contact info
Unit I, OYO Business Units, Fishers Grove, PO6 1RN, Portsmouth, United Kingdom
- 02392374087
- liam@solentlaptops.com
- www.grabalaptop.com
1.6
Bad
131 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was carried through every stage of…
I was carried through every stage of the purchase and was reach out to after purchase. The laptop works a dream, all the information and parts needed was present in the box.
October 15, 2019
Unprompted review
Reply from Grabalaptop
Believe
Thank you for you great 5 star review.
We are so delighted to hear you had a great experience with our customer service team and that your happy with your product and packing.
If we can assist in the future please do not hesitate to be in touch.
Regards
Grabalaptop
Arrived on time
Arrived on time, and all worked well, so very pleased
October 14, 2019
Unprompted review
Reply from Grabalaptop
Keating
Thank you for the great 5 star review.
We are so pleased that you are happy with your product and the delivery time frame.
We hope to hear from your soon.
Regards
Grabalaptop
Fast
Fast, efficient service. Value for money and an excellent product.
October 11, 2019
Unprompted review
Reply from Grabalaptop
Mr William Wright
Thank you for the excellent 5 star review.
We are so pleased that you felt our all round service and product was excellent.
If we can be of assistant in the future please be in touch.
Regards
Grabalaptop
Very good buy .well pa cked on time…
Very good buy .well pa cked on time delivery
October 11, 2019
Unprompted review
Reply from Grabalaptop
Joan
Thank you for taking the time to leave us a great 5 star review.
We are so pleased to hear you found the product a good buy and were happy with the packing and delivery service provided.
We hope to hear from you again soon.
Regards
Grabalaptop
very helpful staff and prompt service
September 28, 2019
Unprompted review
Reply from Grabalaptop
Jean Garoghan
Thank you for your kind words and great 5 star review!
We are so elated to hear you found our service support team helpful and you are now enjoying your product.
If we can be of assistants in the near future, please do not hesitate to be in touch.
Regards
Grabalaptop
Good service,happy with the product…
Good service,happy with the product prompt delivery. Excellent.
September 22, 2019
Unprompted review
Reply from Grabalaptop
Mr James Hatch
Thank you for the excellent 5 star review.
We so pleased that your happy with our all round service and product.
We hope to hear from you in the near future.
Regards
Grabalaptop
We have bought 5 laptops from you now…
We have bought 5 laptops from you now for our grandchildren all have been value for money and the one problem we encountered was sorted very quickly without question.
September 21, 2019
Unprompted review
Reply from Grabalaptop
Thank you for the kind words.
We are so pleased we could meet expectations and that your grandchildren can enjoy our products.
If we can be of assistants in the near future please do not hesitate to call.
Regards
Grabalaptop
Good value
A very efficient service. Bought mine as came with the now fairly hard to find dvd drive. For the money paid, I am very satisfied and would return as a customer.
Unfortunately 6 months down the line, despite all efforts made, it's slower than a garden snail!
September 21, 2019
Unprompted review
Reply from Grabalaptop
Shaun NCFC,
Thank you for taking the time to write a 5 star review!
We are so delighted to hear that you found our all round service excellent.
It always great to hear that a customer would return! we look forward to hearing from you in the near future.
Regards
Grabalaptop
Really pleased with quality of service…
Really pleased with quality of service and the laptop bought. Would recommend you guys to friends
September 21, 2019
Unprompted review
Reply from Grabalaptop
Simon
Thank you for the excellent 5 star review.
It's great to hear that you were pleased with your product and all round service. And that you would recommend us on!
We hope to hear from you soon.
Regards
Grabalaptop
Great Experience
Great Experience, Great Customer Service! Had an issue with my first laptop that arrived so they sent a replacement within 2 days! Couldn't Recommend Enough!
September 21, 2019
Unprompted review
Reply from Grabalaptop
Miss Rock/Mr Oliver Jones
Thank you for the great review!
We are so glad to hear your happy with your product and the service provided.
We hope to hear from you in the near future.
Regards
Grabalaptop
Purchase of Thinkpad Laptop
Very happy with my Thinkpad laptop - even more so when I found it had a touchscreen.
September 19, 2019
Unprompted review
Reply from Grabalaptop
James
Thank you for taking the time to leave a great review!
Our no.1 aim when we ship any order is to ensure that our item and service is good enough for a customer and we are so pleased to hear that you are very much satisfied.
We hope to hear from you soon.
Regards
Grabalaptop
Very helpful
September 18, 2019
Unprompted review
Reply from Grabalaptop
Pete
Thank you very much for the excellent review.
We are happy to hear that you are pleased with your item and our service offered
If we can be of any further help please do just ask
Regards
Grabalaptop
received my laptop really quick.works…
received my laptop really quick.works great and is just what I wanted.very pleased with the service I got
September 18, 2019
Unprompted review
Reply from Grabalaptop
Linda
Thank you so much for the excellent review, we really appreciate it.
We are so pleased to read that you are most satisfied with your product and our service provided.
We hope to hear from yourself in the near future.
Regards
Grabalaptop
Reply from Grabalaptop
MH
Thank you for a great 5 star review!
We are so pleased that you were most impressed with our all round service and satisfied with your product purchased.
We hope that should you need anything in the future that you will come back to us.
Regards
Grabalaptop
Great laptop for the price
Great laptop for the price, condition used, but works perfectly. Next time I need a reconditioned laptop I will buy from them again.
September 18, 2019
Unprompted review
Reply from Grabalaptop
Malc
Thank you so much for your kind words and great 5 Star reviews.
We are so pleased to hear these type of comments as we feel at this point if a customer wishes to come back to buy again, we have done our job.
If we can be of assistants in the future please do not hesitate to get in touch.
Regards
Grabalaptop
I am very pleased with my purchase.
September 18, 2019
Unprompted review
Reply from Grabalaptop
Ann
Thank you so much for the excellent review, we really appreciate it.
We are so pleased to read that you are most satisfied with your purchase.
We do hope to hear from you in the near future.
Regards
Grabalaptop
Excellent refurbished laptop
Excellent refurbished laptop. With the added extra of a SSD it is very fast. Requested Key Codes for the Windows and Office software in case I needed to re-install. These were provided by return.
September 18, 2019
Unprompted review
Reply from Grabalaptop
Ian
Thank you for your great 5 star review.
We are happy to hear that you are pleased with your item and the extras provided were to your satisfaction.
If we can be of any further help please do just ask
Kind Regards
Grabalaptop
Reply from Grabalaptop
Terry
We appreciate you taking the time to leave a great 5 star review. We are so glad your happy with your purchase.
Please do not hesitate to be in contact if we can help you with anything.
Regards
Grabalaptop
Reply from Grabalaptop
Not Happy
Thank you for leaving a excellent 5 star review.
We are so pleased you are happy with your order and our service that came with it.
We hope to hear from you in the near future.
Regards
Grabalaptop
Very good value, on my purchase I would…
Very good value, on my purchase I would recommend them.
September 13, 2019
Unprompted review
Reply from Grabalaptop
Gerald
Thank you for leaving us a great 5 star review.
We are so pleased your totally happy with your product.
It's great to hear you would recommend us and we look forward to hearing from you again in the near future.
Regards
Grabalaptop
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