Very poor customer service and beware of the RTB warranty, YOU HAVE TO PAY. Taking them to court to recover costs, as it was supposed to be repaired FOC as it was within 12 months. DO NOT BUY FROM THE... See more
Company replied
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See what reviewers are saying
Ordered a Lenovo ThinkPad x220 which I love but the quality of the refurbishment is questionable. The charge runs out in less than an hour (didn't replace battery). The camera and microphone don't wor... See more
First postage after paying the laptop took them 6 day. Ok I get it. I got the laptop turned out to be different model. I contacted them they promised to send me another one which they did. It just tur... See more
I purchased a reconditioned Dell laptop from Solent Laptops (also trading as Grabalaptop, My Cheap Laptop and Newandusedlaptops4u on eBay) in autumn 2022 for £119.99. It was sold running... See more
Company details
Information provided by various external sources
Refurbisher & Reseller of good 2nd user Core Branded Laptops
Contact info
Unit I, OYO Business Units, Fishers Grove, PO6 1RN, Portsmouth, United Kingdom
- 02392374087
- liam@solentlaptops.com
- www.grabalaptop.com
1.6
Bad
131 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent laptop and service
September 12, 2019
Unprompted review
Reply from Grabalaptop
Haz
Thanks a lot for the time taken to review us
We are so pleased you are totally happy with your order and our service that came with it
We hope to hear from you again
Regards
Grabalaptop
Excellent machine and they solved my…
Excellent machine and they solved my only question in a couple of minutes.
September 12, 2019
Unprompted review
Reply from Grabalaptop
David,
We appreciate you taking the time to write a great review, thank you.
It's great to hear your happy with your product and that our customer service team could help you out so quickly.
Please do not hesitate to be in contact if we can help you with anything.
Regards
Grabalaptop
Laptop
From the order to the setting up of the laptop was how expected.
Yes I would buy again.
September 12, 2019
Unprompted review
Reply from Grabalaptop
Wayne
Thank you so much for taking the time to leave a great 5 star review.
We are pleased that your product and our services met expectations and we do hope to hear from you in the near future.
Regards
Grabalaptop
Good choice of products with a variety…
Good choice of products with a variety of prices, prompt delivery and good back up. Would definately use again if I ever need a replacement laptop.
September 12, 2019
Unprompted review
Reply from Grabalaptop
Thank you for taking the time to leave us a a great 5 start review.
We are so pleased that you are happy with your product and our services.
We hope to hear from you again soon
Regards
Grabalaptop
Fantastic service
Fantastic service, clear and easy to use website, quick delivery times and better still a too quality refurbished laptop that worls exceedingly well!
September 11, 2019
Unprompted review
Reply from Grabalaptop
Andrew
Thank you for taking the time to leave a 5 start review. We are so happy to hear you had a fantastic all round service.
We hope to hear from you very soon.
Regards
Grabalaptop
Reply from Grabalaptop
Mr J Howitt
Thank you for taking the time to give us a 5 start review. We are so glad that you are pleased with your purchase and our service.
We do hope to hear from you again soon.
Regards
Grabalaptop
Great overall service and outstanding…
Great overall service and outstanding value for noney
September 11, 2019
Unprompted review
Reply from Grabalaptop
Enrico
Thank you for your 5 star review.
We are so pleased to hear you found our overall service outstanding.
We hope to hear from you in the near future.
Regards
Grabalaptop
First class service.
September 11, 2019
Unprompted review
Reply from Grabalaptop
Robin,
Thank you for taking the time to leave a 5 star review.
We are so glad you received a first class service.
We hope to hear from yourself in the near future.
Regards
Grabalaptop
Excellent Service
Really good prices and excellent service with fast delivery what more could you ask for would certainly recommend this seller site is very easy to nagigate and soon find what you want at the right price
September 11, 2019
Unprompted review
Reply from Grabalaptop
Keith
Thank you for the excellent 5 star review.
We are so pleased that you felt our all round service was excellent and that you would recommend us on.
We hope to hear from you soon.
Regards
Grabalaptop
Reply from Grabalaptop
Gemma,
Thank you for taking the time for your review.
We are so glad you found the product great.
We would really appreciate you taking the time to advise on how we could have made it a 5 star experience for yourself? we are always looking to improve our services.
Regards
Grabalaptop
Really pleased with my laptop
Really pleased with my laptop. Reliable and sturdy - just what I needed
September 10, 2019
Unprompted review
Reply from Grabalaptop
Anna
Thank you for taking the time to leave a great review.
We are pleased that you are satisfied with your product.
We hope to hear from you soon.
Regards
Grabalaptop
Excellent service
Excellent service, great affordable price and brilliant laptop. I bought for my 13yr old to edit his YouTube vids, watch netflix and do his school work. It runs perfectly and is a nice size for a first laptop. I'm impressed and will be back for my other two childrens laptops when they are older 👍
September 10, 2019
Unprompted review
Reply from Grabalaptop
Emma
Thank you for an excellent 5 star review.
We are so glad we could meet your expectations with our services and product. We hope your son is able to use the laptop with ease and we appreciate that you would come back and visit again.
We do look forward to hearing from you again soon.
Regards
Grabalaptop
excellent service
September 10, 2019
Unprompted review
Reply from Grabalaptop
Arvin,
Thank you for taking the time to leave a great review.
We are so glad you found our service excellent.
We hope to hear from you in the near future.
Regards
Grabalaptop
Great condition
September 10, 2019
Unprompted review
Reply from Grabalaptop
Alex
Thank you for taking the time to leave a 5 star review.
We hope to hear form you again very soon.
Regards
Grabalaptop
Great value and service
Great value and service. But most of all fantastic laptop!
September 10, 2019
Unprompted review
Reply from Grabalaptop
Andy
Thanks for the kind review, we are glad your happy with your product and our service.
We hope to hear from you again
Regards
Grabalaptop
Good Value
Really cheap for the value you get, arrived in good condition and has worked perfectly since.
September 10, 2019
Unprompted review
Reply from Grabalaptop
Elaine,
Thank you for taking the time to leave us a a great 5 start review.
We are so pleased that you are happy with your product and we hope to hear from you soon.
Regards
Grabalaptop
Brilliant service and delivery
I emailed the company and got brilliant advice on which lap top to buy. It arrived when the delivery was scheduled. In all a fantastic service. I am extremely pleased with my purchase. Well done.
September 10, 2019
Unprompted review
Reply from Grabalaptop
Colin
Thank you for taking the time to give us a 5 start review. We are so glad that you are pleased with you purchase and our service, it is always great to hear that you had a fantastic experience with our customer service team.
We do hope to hear from you again soon.
Regards
Grabalaptop
BRILLIANT CUSTOMER SERVICE
What can I say?
Great customer service
Great value
Everything.
Regards
Fernando Ortega
August 31, 2019
Unprompted review
Reply from Grabalaptop
Fernando
Thank you for a 5 Star review. we are so pleased you had a great experience.
We hope to hear from you soon.
Regards
Grabalaptop
efficient reliable and great…
efficient reliable and great refurbishment work and delivery. VV impressed.
Jason
August 23, 2019
Unprompted review
Reply from Grabalaptop
Jason
Thanks for the great review, we are most pleased to read you are pleased and impressed with your product purchased
We hope to hear form you in the future
Regards
Grabalaptop
Very pleased with MacPro but screw not…
Very pleased with MacPro but screw not fitted properly and power cable/socket dirty. Attention to detail needed. However, would buy again from them on price.
August 23, 2019
Unprompted review
Reply from Grabalaptop
Mr Thompson,
We are very sad to hear that you were not entirely impressed with your item and thank you for bringing this to our attention. If you need anything from us please do be in touch as we would be only too happy to help if and in any way we can.
We do however thank you for stating that you would buy from us again and we hope that should you have the need we can ensure to better your opinion of us if we were lucky enough for you to buy again
Regards
Grabalaptop
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