i'm based in Northern Ireland and the gentleman who works in store took 3 or 4 calls from answering my questions and giving me advice. I knew what handles I liked buy didn't know what all i needed in... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
had a fantastic experience with Grace & Glory! I kept asking questions via their online chat and they answered immediately every time—whether it was about the fittings or advice on how to fit them. Th... See more
Company replied
The picture shelves we bought were beautiful, even better than the photos, really high quality and very sturdy. The website was set up to provide beautiful things and has succeeded with bells on. The... See more
Company replied
Beautiful, high quality products that arrived quickly. I was a little worried about when the items would be delivered as I was going on holiday and didn't want to miss them. But I received a very quic... See more
Company replied
Company details
Written by the company
Grace & Glory Home Ltd is an online interiors shop, stocking a beautiful collection of architectural hardware, lighting and fresh, functional homewares and accessories.
Contact info
18 & 19 Waterside, Chivenor Business Park, EX31 4AY, Barnstaple, United Kingdom
- 01271 370095
- enquiries@graceandgloryhome.co.uk
- www.graceandgloryhome.co.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Grace & Glory Home
Thank you for your review, it's good to hear you found our website easy to navigate. Kind regards Team G&G.
Beautiful and some unique designs
Beautiful and some unique designs. Good quality and quick delivery.
June 14, 2024
Reply from Grace & Glory Home
Hi Pamela. Thank you so much for taking the time to leave us this great review, it's very much appreciated. Team G&G.
Reply from Grace & Glory Home
Thank you Kevin, we appreciate your comments. Team G&G.
Reply from Grace & Glory Home
Thank you Alain, we really appreciate your comments. Team G&G.
Polite staff and very helpful
Polite staff and very helpful. Prompt and effecient service. Thanks
June 11, 2024
Reply from Grace & Glory Home
Hi Richard, thank you so much for taking the time to leave us this great review. It's much appreciated. Team G&G.
Very helpful person on the telephone
Very helpful person on the telephone, prompt delivery and delighted with products
June 6, 2024
Reply from Grace & Glory Home
Hi Richard, thank you so much for taking the time to leave us this great review. It's much appreciated. Team G&G.
Reply from Grace & Glory Home
Lovely review, thank you Lucy ! Team G&G.
Reply from Grace & Glory Home
Hi Stewart, thank you so much for taking the time to leave us this great review. It's much appreciated. Team G&G.
Beautiful items
Beautiful items, very good quality! Items packaged to a very high standard and presentation was wonderful.
The only gripe from me would be better communication from the outset as there was a disconnect between me placing the order and being informed that the order was being picked for despatch. I ended up contacting them to clarify and they were very helpful.
Would I come back? Most definitely YES!!
Thank you
May 17, 2024
Reply from Grace & Glory Home
Hi there. Thank you so much for your review we really appreciate you taking the time to do this. We are grateful for your comments regarding communication and have taken this on board with the aim of improving. Kind regards, Team G&G
Good service nice product
Received order really quickly no fuss. Peg rail was decent quality and good design.
April 22, 2024
Reply from Grace & Glory Home
Hi Nicola. Thank you so much for taking the time to leave us this great review. We really appreciate it. Best wishes, Team G&G
Reply from Grace & Glory Home
Thank you so much for the review Donna, we're so happy to hear you will recommend our business. Team G&G
Well made door handles
Very pleased with the purchase of our unlaquered brass door handles. Really good quality and helpful sales advice from Steve.
Thank you, I'm sure I'll be buying more from you. Vanessa
April 12, 2024
Reply from Grace & Glory Home
That's so great to hear, thank you so much Vanessa, much appreciated. We look forward to welcoming you back ! Team G&G.
What a fantastic company
What a fantastic company. Products are really good quality and they are so helpful. Steve went the extra mile - and some! - in order to help us make the right choice and to make sure we had the correct pieces for the job in hand. Thank you, we would buy again from you like a shot!
January 5, 2024
Unprompted review
Reply from Grace & Glory Home
Thank you so much for your fabulous comments. We really appreciate you taking the time to review our business. Best wishes to you, Team G&G.
quick and just what I wanted thanks
April 12, 2024
Reply from Grace & Glory Home
Thank you so much for leaving us this great review, we really appreciate it.
Reply from Grace & Glory Home
Hi Pauline. Thank you so much for the review, it's very much appreciated.
Perfect quick Service
April 8, 2024
Reply from Grace & Glory Home
Hello Harald. Thank you so much for this lovely review. We really appreciate you taking the time to do this. Best wishes, Team G&G.
Reply from Grace & Glory Home
Hi there, thank you so much for your kind comments, and for taking the time out of your day to leave us this review. We're very grateful. Best wishes, Team G&G.
Fantastic sales person assisted me in…
Fantastic sales person assisted me in completing a small delivery.
Quality products
I will be forwarding their contact to my design teams going forward..
April 8, 2024
Reply from Grace & Glory Home
An amazing review, thank you so very much. We look forward to working with you again. Best wishes, G&G.
Helpful and professional
Extremely quick and professional service. Beautiful products, properly packaged for delivery. Kind, patient and very helpful staff - particular thanks to Steve - who really took the time to understand what I needed and assist me with ordering the right products. Highly recommended
April 5, 2024
Reply from Grace & Glory Home
Hi Alice. Thank you so much for leaving us this thoughtful review, we really appreciate you taking the time to do so. We're so pleased to hear your positive comments on our business. Best wishes, G&G.
The scabdi bench was a little rough in…
The scabdi bench was a little rough in its finish in places despite delivery being prompt
April 4, 2024
Reply from Grace & Glory Home
Hi Elizabeth, thank you for taking the time to leave us this review. We do hope that overall you are happy with your Scandi bench?
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.