i'm based in Northern Ireland and the gentleman who works in store took 3 or 4 calls from answering my questions and giving me advice. I knew what handles I liked buy didn't know what all i needed in... See more
Company replied
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Review summary
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Reviews shaping this summary
had a fantastic experience with Grace & Glory! I kept asking questions via their online chat and they answered immediately every time—whether it was about the fittings or advice on how to fit them. Th... See more
Company replied
The picture shelves we bought were beautiful, even better than the photos, really high quality and very sturdy. The website was set up to provide beautiful things and has succeeded with bells on. The... See more
Company replied
Beautiful, high quality products that arrived quickly. I was a little worried about when the items would be delivered as I was going on holiday and didn't want to miss them. But I received a very quic... See more
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Company details
Written by the company
Grace & Glory Home Ltd is an online interiors shop, stocking a beautiful collection of architectural hardware, lighting and fresh, functional homewares and accessories.
Contact info
18 & 19 Waterside, Chivenor Business Park, EX31 4AY, Barnstaple, United Kingdom
- 01271 370095
- enquiries@graceandgloryhome.co.uk
- www.graceandgloryhome.co.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Their quality and variety of choices is just right.
While it was a slow start in processing the order, the goods did arrive a day after they were despatched.
The selection on the website was excellent and the quality is good and what I was seeking.
August 19, 2024
Reply from Grace & Glory Home
Hi there. Just wanted to say thank you so much for taking the time to post this review. We were delighted to see your comments on the quality of our products. Thank you for ordering with us. Kind regards G&G.
Reply from Grace & Glory Home
Hi there. We're so sorry to hear that your parcel was delayed. Just to confirm though, and as already explained to yourself in our recent correspondence, the courier did try and deliver but there was no-one home. The parcel was taken to your local post office and a message was left for you advising you to collect at your convenience. We were not aware that the courier was unable to deliver to you, had we received your message, we would of course have assisted straight away. We appreciate that in your email you have acknowledged that the courier delivery is out of our control, however, as already mentioned if we had been made aware of this problem we would have been able to help.
Perfect for my Victorian door
Perfect for my Victorian door. The brass Art Nouveau design door plate finishes off my renovation to my entrance area.
August 14, 2024
Reply from Grace & Glory Home
Hi there. Thank you so much for leaving us this great review. We're so pleased you love our products. Kind regards, Team G&G.
Range available lives up to the name, Grace and Glory!
A beautiful range of products available but most of all I cannot fault the customer service we have received. Steve was marvellous in his knowledge about what they have on offer as well as readily available to answer the numerous questions I had for him.
He also quickly arranged for another delivery for an item I needed to exchange.
I am looking forward to having all the door furniture fixed over the coming days.
Thank you!
August 7, 2024
Reply from Grace & Glory Home
Hello Shahzeena. Thank you so much for taking the time to leave us this wonderful review. It's great to hear you love our products and that you were happy with our customer service. Let us know how it all looks when it's fitted, Team G&G
Reply from Grace & Glory Home
Hi Ian, thank you for the review. It's great to hear you are happy with your purchase and our delivery times. Best wishes Team G&G.
Great service from this company
Great service from this company. Products are to quality and arrived on time. Small query over product specifications dealt with promptly and satisfactorily.
July 31, 2024
Reply from Grace & Glory Home
Hi there. Thank you so much for taking the time to leave us this great review. We're delighted to hear your positive comments on our business and we do hope you shop with us again soon. Team G&G.
Recently visited showroom to view…
Recently visited showroom to view brass door furniture 'very impressed with range and quality of items.Steve was extremely helpful in helping our requirements.Went away Happy with our purchases and steve promptly posted remainder of order.Would highly recommend this company
July 23, 2024
Reply from Grace & Glory Home
Hello and thank you so much for leaving us this thoughtful review. We're so pleased to read your comments and delighted you were happy with your purchase. We do hope you return to our showroom soon. Best, Team G&G.
Reply from Grace & Glory Home
Hi there. Thank you so much for taking the time to leave us this review. Team G&G.
An excellently made product
An excellently made product. Assistant kindly sent it on a particular day requested and I received product day after. Thank you
July 29, 2024
Reply from Grace & Glory Home
Hi there, thank you for your review. We're delighted to hear your thoughts on both the product you received and our customer service. We do hope you shop with us again. Very kind regards, Team G&G.
Great product and delivered quickly
Great product and delivered quickly, just what we needed
July 25, 2024
Reply from Grace & Glory Home
Thank you so much for your comments and for leaving us this review. We're really happy you love our products and are happy with our service.
Beautiful and excellent quality…
Beautiful and excellent quality product. We are very happy with our new handles - we will be back for more ! Thank you
July 23, 2024
Reply from Grace & Glory Home
Thank you so much for taking the time to leave this lovely review. We were so pleased to see it and more importantly delighted to hear you love your products. Team G&G.
Efficient service.
July 19, 2024
Reply from Grace & Glory Home
Thank you so much for taking the time to review our business. We're delighted to hear your comments. Team G&G
Over and above expectations
I needed further information about the thing I wanted to buy and I received wonderfully helpful support on the phone. The items arrived promptly and exceeded my expectation.
July 10, 2024
Reply from Grace & Glory Home
Thank you so much for leaving us this great review, we really appreciate you taking the time out to do this. Best wishes, Team G&G.
Wonderful products!
The hardware we got was great! Really good quality and great price. Communication was fantastic, slight problem with one product and got a replacement within 48 hours. Thanks so much!
July 12, 2024
Reply from Grace & Glory Home
Thank you so much for taking the time to review our business. We're delighted to hear your comments. Team G&G
Reply from Grace & Glory Home
Thank you for your review, I'm sorry to hear your thoughts on the delivery, I will ensure this is passed on to our warehouse team.
Absolutely first class customer service…
Absolutely first class customer service after a hiccup with my purchase, highly recommended this company.
July 4, 2024
Reply from Grace & Glory Home
Thank you so much for your review Rebecca, we really appreciate it. Team G&G.
Reply from Grace & Glory Home
Thank you so much for leaving us this review, great to hear your comments. Team G&G.
Beautiful door furniture excellent…
Beautiful door furniture excellent quality thank you
June 28, 2024
Reply from Grace & Glory Home
Thank you so much, great to have your feedback, much appreciated. Team G&G.
Beautiful quality and well worth the wait!
Beautiful quality and well worth the wait. Will shop at G&G again. X
June 25, 2024
Reply from Grace & Glory Home
Thank you so much for taking the time to leave this lovely review. We were so pleased to see it and more importantly delighted to hear you love your products. Team G&G.
Quality Products
Quality Products
Great customer service and beautiful quality products. Very pleased with my purchase and my front door looks beautiful.
June 24, 2024
Reply from Grace & Glory Home
Thank you so much for taking the time to leave this lovely review. We were so pleased to see it and more importantly delighted to hear you love your products. Team G&G.
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