i'm based in Northern Ireland and the gentleman who works in store took 3 or 4 calls from answering my questions and giving me advice. I knew what handles I liked buy didn't know what all i needed in... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
had a fantastic experience with Grace & Glory! I kept asking questions via their online chat and they answered immediately every time—whether it was about the fittings or advice on how to fit them. Th... See more
Company replied
The picture shelves we bought were beautiful, even better than the photos, really high quality and very sturdy. The website was set up to provide beautiful things and has succeeded with bells on. The... See more
Company replied
Beautiful, high quality products that arrived quickly. I was a little worried about when the items would be delivered as I was going on holiday and didn't want to miss them. But I received a very quic... See more
Company replied
Company details
Written by the company
Grace & Glory Home Ltd is an online interiors shop, stocking a beautiful collection of architectural hardware, lighting and fresh, functional homewares and accessories.
Contact info
18 & 19 Waterside, Chivenor Business Park, EX31 4AY, Barnstaple, United Kingdom
- 01271 370095
- enquiries@graceandgloryhome.co.uk
- www.graceandgloryhome.co.uk
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stylish & great quality
Stylish products, well made, real people behind the communications. Fast delivery. Grace & Glory beehive knob makes our gorgeous Lilac door look even more stunning!
May 9, 2025
Reply from Grace & Glory Home
Hi Katy. Such a lovely review, thank you so very much. We would love to see pictures of your lilac door, it sounds absolutely beautiful. Than you for taking the time to leave us this lovely review. Best wishes Team G&G.
Great products and amazing customer…
Great products and amazing customer service. I had to ask a few questions about sizing and fixings etc., and they were so helpful.
May 14, 2025
Reply from Grace & Glory Home
Hi Shahla. We were so pleased to read your review. And we're very grateful to you, thank you so much. Very best wishes, Team G&G.
Reply from Grace & Glory Home
Hi Michelle. Thank you for taking the time to leave us such a great review. We're so grateful. Best wishes, Team G&G.
Reply from Grace & Glory Home
Hi there
Thank you so much for taking the time to leave us this lovely review. We're so pleased to hear your thoughts. Thank you so much for your business :-) Team G&G
Very friendly and quick service
April 7, 2025
Reply from Grace & Glory Home
Hello Beatrix
Thank you so much for taking the time out of your day to leave us this lovely review. We really appreciate it. Many kind regards, Team G&G.
Excellent service
Excellent service, even sourced from another foundry when what I ordered was out of stock
April 8, 2025
Reply from Grace & Glory Home
Hi Lisa
Thank you so much for leaving us this review, we're so grateful. We do hope to welcome you back as a customer again. Very best wishes, Team G&G.
Excellent quality beautiful goods with personable customer service. …
Excellent quality beautiful & stylish goods, with a professional and friendly, helpful customer service, who actually remembers you when you call a second time. Bought items made in the UK, so supporting British industry too.
Recommended
March 28, 2025
Reply from Grace & Glory Home
Hi Sue
Thank you so much for this fabulous review, we're ever so grateful and so pleased to hear your comments. Reviews like this are so important to our family business. Very best wishes, Team G&G.
Reply from Grace & Glory Home
Hi there
Thank you so much for taking the time to post this lovely review. We really appreciate. So pleased you love your Heart Door Knocker. Best wishes Team G&G.
Love my new door knobs
Love my new door knobs, lovely quality and arrived well packaged and quickly.
March 21, 2025
Reply from Grace & Glory Home
Hi there
Thank you so much for leaving us this review, we really appreciate it. We're so pleased you love your new hardware. Very best wishes, Team G&G.
Eclectic selection of high quality home…
Eclectic selection of high quality home wares.
March 14, 2025
Reply from Grace & Glory Home
Hi Annie
Thank you so much for leaving us a review, we really appreciate you taking the time to do this. Very best wishes, Team G&G
Reply from Grace & Glory Home
Hi Mathilda.
Thank you so much for your kind review, we really appreciate it. Excellent customer service is definitely at the heart of what we are about. Very best wishes, Team G&G
Grace & Glory Home offers high-quality…
Grace & Glory Home offers high-quality products, though they are on the pricier side compared to standard options. While customer service was polite and helpful, delivery times could use improvement. Some items, like cupboard knobs and post boxes, were well-made but took longer to arrive than expected. Overall, decent experience with room for improvement. ***
January 3, 2025
Unprompted review
Reply from Grace & Glory Home
Hi there
Thank you so much for taking the time to leave us this detailed and useful review. We really appreciate your feedback. We're so pleased to hear that you were very happy with our products, we're sorry if delivery wasn't as soon as you had hoped. Very best wishes, Team G&G.
Great quality
Great quality, nice feel, exceptionally good service ans support. Thank you.
February 26, 2025
Reply from Grace & Glory Home
Hi Anna
That you so much for this lovely review, we really appreciate you taking the time to do this. Fabulous feedback on our products and service - thank you. Very best wishes, Team G&G.
I received great service and the…
I received great service and the product is fantastic , it arrived on time
February 25, 2025
Reply from Grace & Glory Home
Hi Jane
Thank you so much for leaving us this review, we really appreciate you taking the time to do this. So pleased to hear you love the products. Very best wishes, Team G&G.
Not happy
The delivery time was useless took over a week, with next to no communication. Had to buy elsewhere to do the job before it arrived
February 18, 2025
Reply from Grace & Glory Home
Hello Nick. I've had a look at your order as obviously it's really disappointing to read your review. To confirm, our website says we will endeavour to deliver all orders within 7 working days and I can see that your order was delivered within 5 working days. We're not Amazon, we're a small family owned business selling quality products and we feel your review is very unfair. Kind regards, Team G&G.
Reply from Grace & Glory Home
Hello Mrs Lewthwaite. Thank you so much for leaving us this lovely review, we really appreciate you taking the time to do this. Best wishes Team G&G.
Delighted with the fireside set
Delighted with the fireside set, very good quality. The only downside being the time taken from ordering to delivery
February 4, 2025
Reply from Grace & Glory Home
Hello Jane. Thank you for leaving us this lovely review, we really appreciate it. Kind regards Team G&G.
Excellent products and fantastic…
Excellent products and fantastic customer service
December 17, 2024
Reply from Grace & Glory Home
Hi Ben. Thank you so much for taking the time to leave us this amazing review. We appreciate it so much. Best wishes, Team G&G.
Reply from Grace & Glory Home
Hi Natalie. Thank you for the lovely review. We're so pleased we were able to help you. Thank you for taking the time to leave us this very kind review. Best wishes, Team G&G.
Cabinet knobs.
A nice range of cabinet knobs with an easy website to choose from many various types.Delivery was very quick and the items were well packaged.
January 8, 2025
Reply from Grace & Glory Home
Hi Michael. Thank you so much for taking the time to leave us this review. And we're happy to hear you liked our range of products. We do hope you shop with us again. Best wishes, Team G&G.
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