Graham's Family Dairy Reviews 

128
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were unhappy with their experience overall. Many loyal buyers reported serious issues with dairy items, mentioning that milk and yogurt frequently tasted sour, fermented, or spoiled well before the printed best-before date. Shoppers also expressed widespread frustration regarding the cottage cheese, describing the texture as overly watery, sloppy, and completely lacking proper curds. Some reviewers were happy with the delicious taste of fresh milk and flavorful kefir options found in local grocery stores. A few individuals additionally pointed out that these specific items provided a very convenient source of protein and enjoyable overall flavors for daily consumption.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a split between loyal buyers and dissatisfied... See more

Quality

Reviewers mention negative feedback about quality, consistently expressing deep disappointment with dairy... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Milk.. gold smooth.. been purchasing twice weekly for a very long time so feel dreadfully fed up. Christmas coffee and breakfast has been ruined by sour milk dated the 30th,,purchased from a large Tes... See more

Rated 2 out of 5 stars

I can't speak for the dairy. My complaint is the packaging that says "Lemon Cheescake" dessert. Seriously misled! It sat in my fridge all week. I opened it Friday night expecting to tuck into a yummy... See more

Rated 2 out of 5 stars

I have bought this milk with hope that is a real milk. When you warm up real milk it has a specific sweet smell and taste. This milk do not have any of that. Can’t believe that all what is written is... See more

Rated 2 out of 5 stars

Nice milk but the lids don’t fit the bottles, so if someone inadvertently lays it flat in the fridge, it leaks everywhere. This is before it has been opened for the first time.


Company details

  1. Food Manufacturer
  2. Dairy
  3. Dairy Farm
  4. Dairy Store
  5. Dairy Supplier
  6. Food Producer

Information provided by various external sources

Graham's The Family Dairy is a family farming and dairy business now run by the founder's son and grandchildren. Producing our award-winning range of conventional, organic and Jersey Gold milks as well as butters, cream and ice-creams from our dairy i...


Contact info

1.9

Poor

TrustScore 2 out of 5

128 reviews

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1-star

No history of asking for reviews

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1.9

All reviews

(128)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Sorry to say

Sorry to say, tried the fudge, strawberry, raspberry, and peach yoghurts. We couldn't finish any of them. No fruit in the last 3 and as for taste, dreadful and strange. Not sure what the taste has to do with the yogurts description. But we definitely won't be buying those again.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for being one of the few…

Thank you for being one of the few independent dairies continuing to produce a real unadulterated milk product. I've now switched to only buying your milk since beginning to follow the boycotting of all Arla products with the association to the Bil Gates Foundation produced methane reduction dairy cow feed ingredients used.

I have zero trust in this Bill Gates Foundation and do not share at all in any of its agenda plans upon this planet. Especially the Bovaer milking dairy cow feed, where they're trying to rengineer the cow it seems to be to many. As a part of the WEF fake climate control agenda.

I will be boycotting Arla products all therefore, containing their poison ingredients. Forthwith. And only purchase real healthy products such as your own milk. Which I have found to be very good indeed.

December 13, 2024
Unprompted review
Rated 1 out of 5 stars

Its spoiling before expiry date and…

Its spoiling before expiry date and experienced it many times. I guess its because its bottle seals are not intact. However I still have to buy it as other UK milks cause allergic reaction to me.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

My Favourite Milk

I really can’t understand the negative reviews for this milk. I have been buying Graham’s Gold Smooth milk for years and never had a bad bottle. In fact, I do get annoyed when my local Asda hasn’t ordered enough and find I have to drive to my nearest Tesco on a Tuesday or Wednesday to purchase some. I love the creamy full flavour that’s great in tea or coffee. I also find it doesn’t go ‘off’ even past the use by date. As I write this review, I’m still using a bottle that ran out yesterday but still tastes very nice. I would recommend this milk without hesitation and long may Graham’s Dairy continue in what is a hard working industry with long hours and much needed dedication.

December 19, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

I worked at this company for just one day, and that was more than enough. The lack of hygiene is appalling and made me question ever using any of their products. There’s no hot water to wash your hands after using the toilet, which speaks volumes about their standards. The condition of the machines used to manufacture the products is truly stomach-churning. I also heard some alarming stories from the employees, like flies floating in milk and products being shipped out with milk and cream that were clearly unfit for consumption. It’s no surprise they’re constantly hiring—it’s a chaotic, disorganized mess. A circus has more structure than this place. I sincerely hope the Environmental Health Office (EHO) pays them a visit soon, as the whole operation is a disaster.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

Try this KEFIR

Well, I have just opened a tub of Strawberry Kefir and almost ate the whole tub. It is light, fresh and from what I have read very good for your insides. It will definitely be on my weekly shopping list and should also say that it is VERY reasonable price wise, and for me a yoghurt lover this Kefir has the edge. Thank you Graham's.

November 26, 2024
Unprompted review
Rated 3 out of 5 stars

Put me off

I often buy Graham's gold milk I find it really nice and due to a health condition I drink a pint a day and to be fair it has helped
But unfortunately today I bought two bottles which tasted like plastic my partner tasted it and he referred to it as tasting like glue, it was strange because not sour or off, obviously this is very off putting and its put me off buying again
I gave 3 stars because up untill now it has been nice but these two bottles have put me off
I purchased them from Morrisons in Cheadle

November 23, 2024
Unprompted review
Rated 1 out of 5 stars

Young lad sacked after co worker called him.mongol

I am helping a young lad who worked for them. He has asperges and speech delay. He is polite and well brought up
He had some name calling from other lads but ignored it. Then one lad called him a mongol
This time he spoke up. There was a minor bit of pushing each other. Nothing you would call a fight.
He was sacked that day. He asked for meeting to start grievance procedure . They refused. They are in breach of law. No verbal or written warnings. It's disgusting under equality act re disability.
The other lad was not disciplined.
This company has reputation for sacking young men before 3 months to avoid giving them permanent contracts.
DO NOT BUY FROM THEM
DO NOT WORK FOR THEM.
This lad walked 2 hours home after his nightshift. Hardworking diligent. Now needs a job.

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

I love the Kefir yogurt and eat it most…

I love the Kefir yogurt and eat it most days. I'm a relatively recent convert to kefir and tried it out because my guts have a hostile relationship with ordinary yogurt, which I carried on eating anyway because I like it like it like it, *sigh* There's no one more surprised than me to discover I like kefir yogurt better and the Graham's kefir yogurt, especially the mango/passion fruit/papaya, best of all.

October 25, 2024
Unprompted review
Rated 1 out of 5 stars

The milk tastes off and smells of malt

The milk tastes off and smells of malt. Aldi’s Jersey milk obviously Grahams too because it tastes and smells exactly the same. First lot tasting wrong was in Perth, late September, semi skimmed milk. The second lot was Jersey milk from Aldi in Kidderminster so totally different locations. Something far wrong either will the cattle feed or the process of manufacturing! Not good!

October 1, 2024
Unprompted review
Rated 1 out of 5 stars

I am in total agreement with your…

I am in total agreement with your review by Kez Mason.
The BBE date 27th, opened on 21st had to throw rest away. This has now happened at least 8 times with the milk tasting sour and smelling of plastic. Often goes solid on day after opening.
I am now changing to Tesco or coop brands as I have thrown away so much.

September 21, 2024
Unprompted review
Rated 1 out of 5 stars

Grahams milk has unpleasant smell and taste

Milk delivered by local Milkman in Dunfermline. Not always Grahams but recently all deliveries were Labelled as Grahams, presumably sourced from the Cowdenbeath depot. In the last month a number of bottles/cartons have had a strange, chemical type, flavour. The milk doesn’t appear to be off but is unpleasant. All still well in date. Our local Milkman retires today so we will be buying direct from the supermarket in future but will avoid Grahams as our issue appears similar to other reviews. Notice that Grahams do not appear to respond to the Trustpilot reviews, which is always a concern. Our daughter has had similar issues recently. She buys from a local shop in Cowdenbeath.

September 26, 2024
Unprompted review
Rated 1 out of 5 stars

Grahams weird smelling milk

Was buying Aldi milk which I now know comes from Grahams dairy. Weird biscuity smell so had to tip it. Bought Grahams label not realising and had the same thing. Off within 2 days and malty rather than sour.🤢

September 23, 2024
Unprompted review
Rated 1 out of 5 stars

Weird smell

I have bought this milk for a long time and the last 4-5 2 litres (most recent yesterday with expiry 27th sep and todays date is 21 sep)
I have bought have had a weird smell. It's almost like it's starting off but maybe oaty / yeasty? a totally weird smell. I won't be buying this any longer as I buy it for my kids and I can nit have them drink something that smells like this.

September 21, 2024
Unprompted review

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